PlayFortuna Casino

Didn't like nothing in this casino loose all my money straight away but this is not a problem the problem is that they advertising 100% deposit bonus and the give 0

They are fake, they don't give the promising 100% first deposit bonus they keep it locked and forced you to make deposit untill you unlock the amount.

I am playing many years with casinos, I have won and loose thousands but this casino is the worst casino ever played not because I loosed 10 euros I don't care at all.

Offer 100% first deposit bonus but what new customers don't know is that you can not play with bonus money witch is not written in the site... For example if new players deposit 50 euro they think automatic that 100% deposit bonus 100 euro total they can play with, not in this casino they lock your bonus and you play only for what you deposit for no bonus.

Stay away

PlayFortuna Casino is online casino which has video slots powered by NetEnt, Microgaming and Yggdrasil Gaming software providers. I came across this casino a few days ago while I was looking for some welcome bonuses which has set min deposit bellow 20€. After I found this one I decided to create account at their casino.

After I made account I went into cashier and I made deposit of around 17€. After that I saw that I had the same amount of bonus money – it was written near to account menu. Later I opened the game Dead or alive but my bonus money was not updated. So my balance was on my deposited amount. I decided to contact live chat support and I asked them about the bonus. They said that I can get this bonus after I complete the W.R… what the hell? I was really surprised and dissapointed at that point. I expected that I will get the bonus money right away so I could play with it.

But yeah, not at this casino at all. You have to complete some wagering before you can even activate it. Funny thing. Anyway I played here with my own money and my balance goes up and down. After an hour of playing here I decided to take my money back so I could claim real welcome bonus at some other casinos – where I can play right away with bonus founds. Since I requested small cash out I expected that I will get my money within' some minutes.

But the money doesn't show into my e-wallet for a long time – after around of 12 hours of waiting I came back to them and I spent those money on their games. Anyway I was hot happy at all with this casino and I will not play here again. The only reason is because of their bonus rules. I think the bonuses should be credited right away without any wagering. I will rate it with 5 stars.

I was really dissapointed at their bonus rules - you have to complete some wagering with your real money before you can even activate the bonus which will also have W.R...

Not bad casino with common games and conditions. But I am really like theirs Yggdrasil slots! There are just few brands where I have played who have YG toys.

I want to play with my bonus and not just for my money.

Good casino with user friendly interface. A lot of interesting games from NETentertainment & Microgaming. I really like it!

A lot of promo spam on e-mail, a little list of payment systems especially absence of Skrill.

It's one of the few casinos, where I'm in a good plus and i like the design.

Huge verity of games is also an advantage. I've found there my favorite game - 'Frankenstein').

Even won tournaments several times.

Payments are made during 1 day.

No automatic debiting when applying.

For me personally, I would like to receive more bonuses.

Pretty low limits.

In my daily hunt for pretty, young, hip-swaying 2-legged beauties, I suddenly came upon this...'pay me $30 and you can have 50 rounds on me!' Whaat? Are you serious? Nope, just joking. What it actually meant to say was deposit $30 and you can have 50 rounds of free spins. Well, I would prefer the first idea of course, but that wasn't it, so I had to settle for the 50 free spins instead. That was from Play Fortuna, if you're still wondering. Not Fortuna the lady, Fortuna the casino. Not really what I had wanted, but I signed up anyway. Hehehe.

Upon registration, I then made my first deposit of $30, the required amount in order to get those 50 free spins. Then, I clicked on the game 'Rugby Star', the designated game to play the free spins on, but there was nothing there. After checking back on the promotional offer, I then realised that the free spins would only be available 1 hour after my deposit. What the aargh! Always making me wait and wait and wait. So I logged out instead!

Later on, I came back in, but what the heck, I had logged in 10 minutes too early! Sheesh! I finally got those free spins a little later, but luckily, the waiting was worth it. The game Rugby Star played quite okay. From the 50 free spins, I didn't get any free spins game, but getting $28.42 was good enough for me, especially when it's coming from a MG game! Next, I played on my dead friend game, dead not alive! You mean 'Dead or Alive'? Yes, but the game has been dead for me for a long time! But good things can happen when you least expected it. With just that $28, several free spins games came, from getting one sticky Wild that was blardy lame, to getting 6 sticky ones but the 5th never came! Aargh! What a good win I would have had if that came! Yeah, it all went down to zero balance, but it is all in the game! Sigh.

Eh? Whatever happened to my 100% deposit bonus? I should be playing with that now, as it was showing in my bonus balance. I then checked up with their Live Chat, the lady host came on, with a name I can't read (not in English), and I asked her all about it. After a few minutes of silence, aargh, she came back alive, thank god, and told me that the bonus amount was not for wagering nor playing, it would be converted into real cash when the entire wagering requirement on the deposit bonus amount has been completed! Whaaat the aaargh! Nothing of this sort was clearly explained in their T&C, which I had checked up earlier on! I had so far completed $254 out of the required $1350, needing another $1096 to complete it all!

Let me get straight to the point! If Play Fortuna is expecting me to make many more deposits just to get that blardy $30 bonus money, they must be mad! I will never succumb to such blardy arm-twisting tactics, just to make me come back and make more deposits in the casino, so that Play Fortuna can survive? Yeah, right! Only mad people may do it. Not me!

Nothing is good in this casino site beware it far away

This casino site offer 100% first deposit bonus but what new customers don't know is that you can not play with bonus money witch is not written in the site... For example if new players deposit 50 euro they think automatic that 100% deposit bonus 100 euro total they can play with, not in this casino they lock your bonus and you play only for what you deposit for no bonus .

At first glance, it is a very interesting place. Pleasant and convenient navigation through the website, also available suitable for me payment system.
I like that games are constantly updated. Was very surprised when received free spins without a deposit, by the way information on the site states that deposit is needed.

Downside is the lack of Polish support. Waited 3 days for a withdrawal. Sometimes it takes awhile for the site to load.

If you are from the UK avoid this casino at all cost, they allow you to sign up and deposit but you are unable to play any games at all and if you are like me and can only access their site through a mobile device, then you will not be able to withdraw your deposit again as you can only do that on their pc site. And have spoken to customer services a few times about refunding my deposit but they just tell me no and that I have to withdraw it myself which I've explained to them I cannot do but surely if you can accept payments then they can refund them, and the live chat is very slow and not very helpful at all, one to avoid.

This is an update on a previous negative review I left recently, the issue related to the fact that none of the games would load for UK players.

Play Fortuna got in touch to apologize and they refunded my deposit, which has now gone through satisfactorily.

The fact that UK are advertised as being welcome, only to find the games won't load.

I will give 4 stars for customer service alone.