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Gunsbet Casino

Nossa classificação CasinoRank
8.6/10
CasinoRank
Classificação dos jogadores 109 Avaliações
7.8/10
109 Avaliações
Tempo de resposta às reclamações 14 Reclamações
0 horas média 14 Reclamações
O que gostamos
  • + de 2 mil jogos de cassino
  • Fácil de acessar pelo celular
  • Suporte via chat online 24 horas
  • Seção de jogos cripto
O que não gostamos
  • Suporte indisponível em português
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.

user_avatar Maksuel L.

Detalhes de Gunsbet Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.gunsbet.com/pt-BR
Estabelecido em
2017
Licenças
Curacao
Empresa
DAMA N.V.
Programa de Afiliados
Alpha Affiliates
Idiomas
Inglês, Finlandês, Alemão, Norueguês, Espanhol, Russo, Polonês, Eslovaco, Coreano, Croata, Sérvio, Francês, Hindi, Húngaro, Grego, Lituano, Japonês, Português, Chinês, Búlgaro
Tipo de Cassino
Jogo Instantâneo, Celular, Crypto Casino
Programa VIP / Fidelidade
VIP Program
Redes Sociais
X, Instagram, Facebook

GunsBet Casino é um site que oferece mais de 2 mil jogos de cassinos online e ao vivo. Há também seções exclusivas de games crypto, caça-níqueis e jogos de mesa. A plataforma está disponível em diversos idiomas, incluindo o português, e pode ser acessada pelo computador e pela maioria dos dispositivos móveis, tanto iOS quanto Android. O cassino é licenciado e regulamentado pelo governo de Curaçao. 

Países e territórios restritos

Jogadores de alguns países não poderão acessar ou fazer cadastro no site do cassino por conta de restrições. Bélgica, Espanha, Holanda, Portugal, Ucrânia e Reino Unido estão entre eles. A relação completa de países e territórios restritos pode ser consultada em “mais detalhes do cassino”. 

Jogos online

Assim que acessarem o site do GunsBet Casino, os jogadores terão à disposição inúmeros jogos e caça-níqueis online desenvolvidos por fornecedoras de software conceituadas. Entre elas, é possível citar Zillion, BGaming, Belatra, Booongo, Pragmatic Play e Gamebeat.

Os caça-níqueis estão tanto na página principal do site quanto nas seções novos jogos, slots, jogos de jackpots e jogos crypto. Na área de jogos de cassino crypto, o jogador seleciona a criptomoeda de sua preferência (Bitcoin, Ethereum, Dogecoin e Tether, etc.) para receber as melhores recomendações para jogar e se divertir.

Se preferir, ele ainda pode pesquisar o slot de acordo com a fornecedora de software favorita ou ainda utilizar a ferramenta de busca. 

Entre os principais slots da plataforma, destacam-se caça-níquel Wolf Power: Hold and Win, caça-níquel Elvis Frog in Vegas, caça-níquel Sweet Bonanza e caça-níquel Lion Gems: Hold and Win.

Além disso, o GunsBet Casino disponibiliza jogos de mesa, como bacará, blackjack e roleta. Há ainda outros tipos de jogos de cassino, incluindo vídeo bingo, vídeo poker, raspadinha entre outros. 

Cassino ao vivo

A seção cassino ao vivo do Gunsbet proporciona ao jogador uma experiência semelhante a de um cassino real. Os usuários sentem-se em Las Vegas ao interagir com outros participantes e com o crupiê em salas que funcionam 24 horas por dia. 

Blackjack, roleta e suas variações, incluindo roleta brasileira, pôquer e bacará são exemplos de jogos ao vivo presentes no cassino. 

Cassino para celular

O site do Gunsbet Casino para celular tem boa navegabilidade e oferece os mesmos serviços e jogos presentes na versão desktop. O site é otimizado para funcionar perfeitamente em celulares smartphones e/ou tablets de sistemas operacionais iOS e Android. 

A versão mobile é completa e altamente responsiva. Assim, não há necessidade de fazer o download de nenhum aplicativo para acessar a plataforma do cassino.

Suporte

O atendimento ao cliente do Gunsbet Casino é feito por uma equipe competente e altamente qualificada. De forma prática e rápida, qualquer jogador que precisar de auxílio poderá utilizar o suporte via chat online e entrar em contato diretamente com um agente especializado. 

O serviço funciona 24 horas, todos os dias, mas está disponível apenas em inglês, alemão e russo. Também é possível entrar em contato com a equipe do cassino por e-mail ou por telefone, via número internacional. 

Caso o usuário necessite de respostas breves para dúvidas genéricas, a seção Perguntas Frequentes, encontrada no rodapé da página, é eficaz.

Imparcialidade e segurança

O GunsBet Casino utiliza criptografia digital para proteger os dados de todos os jogadores de sua plataforma. Além disso, o site ainda tem licença de operação internacional e oferece jogos de provedores confiáveis, certificados e comprovadamente seguros.

Os jogos do Gunsbet contam com gerador de números aleatórios, o que garante resultados justos e imparciais em todas a partidas. 

Jogos responsável

O GunsBet Casino apoia o jogo responsável. Dessa maneira, o acesso ao site só é permitido para pessoas com 18 anos ou mais. 

A plataforma disponibiliza ferramentas de controle para seus usuários. Entre eles, estão ferramentas de limite de depósito, aposta e de perdas, bem como de controle de sessão e períodos de pausa/intervalo. Pedidos de exclusão devem ser feitos via email. 

StallCation

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Bônus de depósito
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18+ | T&C Aplicáveis

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Gunsbet Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Enviar reclamação
Gunsbet Casino - Delayed payment as my withdrawals are pending for more than 48 hours
Dear AskGambler team,

I would like you to help me to withdraw my funds on GunsBet Casino as my withdrawals are pending for more than 48 hours (and in their term and condition they mentioned it should be paid within 48hours).

Quick history :

18.10 : I submitted 2 withdrawals (5000e and 2500e because their T&C have a weekly limit of 7500e). I contacted the support to know if everything was in order and they confirmed and asked me to confirm the withdraw address which I did)

19.10 : withrawal rejected because they asked me for ID and utility bill (I was fully verified but it was a long time ago, so I did not see any issue to provide the documents once again, verification took a bit less than 24hours

20.10 9am : I resubmitted the 2 withdrawals (5000 and 2500) and during the day the 2500 was approved but not the 5000 one. I contacted my VIP manager who asked me to split in 2 withdrawal of 2500 (which is strange as the limit is 5000)

20.10 11am : I proceed to the changes and I was to told to do 3 withdrawal instead of 2 so I cancelled again to do 3 withdrawal (1400, 1300 and 2300)

21.10 : 1400 paid but still no news/update about the remaining 2300 and 1300

They are clearly in breach of their T&C, I have 2 withdrawal open (2300 and 1300) and a balance of 4500 for which I will request a withdrawal next week as the weekly limit is 7500.

As I didn’t succeed to obtain clear update regarding my payment except « we do everything possible to treat them asap » I am asking to follow up with them because ai would like to understand why it’s taking so much time …

Thank you in advance for your collaboration.

I attached some printscreen as proof of what I am saying.


Best regards
Pierre
staus Resolvido
€8600
Gunsbet Casino - Gunsbet Friday bonus non existent rules

I played at Gunsbet with the Friday bonus 60%.

My balance was about 800-900€ and I finished wagering. Suddenly, my balance switched to 340-350€ something.

I asked for support, and he told me it is because of the bonus.

There is nothing like that mentioned in the bonus terms. There it says that if you play with any bonus, the maximum cashout is 10.000€. No extra terms for the Friday reload bonus.

So in fact they just stole about 500€ from me.

The support told me it's not mentioned in the terms yet, but it will be.

staus Resolvido
€900
Gunsbet Casino - GUNSBET again delays payment

Gunsbet again (like last time - solved by askgambler) the payment. Last wednesday they accepted the withdrawal of over 800EUR and then nothing happened. No payment received. Today I wrote them in the chat again. Then they told me to send them a bank statement where they can see that I did not receive the payment. I delivered the statement to them but still no reaction. Last time, it was already the same trick from Gunsbet.

staus Resolvido
€800
Gunsbet Casino - Withdraw being delayed
I played in the casino 3days ago and won 1500€, no rules broken or anything. I made my first withdraw request 3 full days ago too. First there was problems getting my account verified since the verification tabs that they said would be in my profile were not there. Yesterday i got my account verified through their support mail and have done withdraw requests and for almost 24hours and im getting told that they have "technical problems on the side of payment system" which seems pretty suspicious.
staus Resolvido
€1500
Gunsbet Casino - Unfairly cancelled my withdrawal and are stalling on payment
I made a deposit of 10xrp at gunsbet casino

I won over 500xrp

I played it down to 450xrp and made a withdrawal


They cancelled my withdrawal and said that I didn’t complete the minimum turnover of my deposit which is x3


I clearly did however clear my turnover and now after 26hours later they are still giving me the run around making me wait undisclosed amounts of time for unknown reasons.

Please look at the time of my 10xrp deposit. And then with my 450xrp withdrawal.

I made a few deposits after I made the withdrawal which should not effect anything as those funds were not used to with the XRP I was withdrawing

I sent them proof of there mistake and they are still holding out I need this money immediately and they should pay up.

I’m a vip player and I feel really appalled with this service

Please engage with them and help me resolve this matter
staus Resolvido
$1041
Gunsbet Casino - Withdrawal accepted but never paid

Casino accepted my withdrawal on Feb 21 for 500 euros, but I never received the payment.

After an inquiry at the casino, no proof was provided that paid. It simply says “accepted”.

They are checking. There is a suspicion that they are not checking at all but are simply fraud.

The verification has been in place for a long time, and I have already made several successful withdrawals on the site

staus Resolvido
€500
Gunsbet Casino - Withdrawal being canceled
They’re not paying me, they’re asking for things I just don’t exist, I’ve made over 100 deposits over here with the same method and I’ve never had a problem with it before and I’ve also made 100 withdrawals and I’ve never had a problem before

INTERAC is not a bank!

I supplied them enough proof to confirm that the e-transfer left my bank account and went directly to their bank account with the right confirmation number everything is clear and they are asking me for a wallet and things just don’t exist
staus Resolvido
$1000
Gunsbet Casino - Delayed withdraw 10 days
After winning 1300 euro my withdraw is still not processed. I was contacting support a several times and I'm just being told that my payment will be processed shortly but nothing happens. Coustomer support is not able to give me any explanation. I am waiting 10 days now. I am a regular player of this casino, but such situations are unacceptable
staus Resolvido
kr1500
Gunsbet Casino - Pending Withdrawal for over 45h
Hello AskGamblers,

I would like to submit a complaint regarding my pending withdrawal of €1,222.44 that has not been processed yet for 45 hrs and customer support is not helping at all. They keep on sending me the same repeating words of assurance that it will be processed soon but no progress at all. Please help me resolve my issue with Gunsbet casino. Thankyou
staus Resolvido
€1222.44
Gunsbet Casino - Pending Withdrawal and Very poor customer support

Overall the main issue revolves to late “processing” of withdrawal and no support at all from customer support. Customer support keeps sending the automated message that payment is in queue, or is being processed or shall be received shortly.

Withdrawal was requested over 42 hours ago. On the chat I’ve been told that it may take up to 24 hours and now that timeframe is already doubled and I am still without my funds.

I had another withdrawal which was rejected on Friday, due to a missing document. This was rejected (therefore it was checked) within an hour and 50 minutes. So clearly there’s a huge discrepancy between that time frame and 42 hours. I cannot accept that to reject it takes 2 hours but to effect a withdrawal it takes over 42 hours and counting.

I sent two emails too. I received the same reply on both, payment is in queue or being processed which is obviously a standardized automated message as I read it a million times since Saturday.

Following the email to add insult to injury, I was asked whether I was satisfied the customer support. I chose that I’m not, to my surprise system generates an error when trying to give negative feedback.

Leaves a lot to be desired for a casino stating that they have fast withdrawals. Also what I demand is at least a decent update and not the random generic email or message as not it’s become unacceptable. Till now, I had to commence 8 chats all leading nowhere.

staus Resolvido
$1500

Estatísticas de Reclamações

Resolvido 13
Valor médio $ 2,739
Duração média da reclamação 0 horas
Resposta média 0 horas

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Avaliação do jogador
7.8/10 ● 109 revisões

Principais avaliações de nossos jogadores

marciaa
10/10

High level casino. very large selection of games. Nice and express service that will help solve almost any problem. Quick deposits and withdrawals, a convenient deposit system, so far without any complaint! I recommend honestly !!

Prestativo ()

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seba1122
10/10

Great casino with lots of games. quick registration, welcome bonus to the first deposit. I used it right away and I had success. Casino 10/10. Very quick without and Mila chat help.

Prestativo ()

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Piotr1122
10/10

Great casino with lots of games. quick registration, welcome bonus to the first deposit. I used it right away and I had success. Trouble-free document verification and fast payout.

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lukaszpl
10/10

Best casino. Great selection of games. The customer service was phenomenal and the document approval and withdrawal times were super fast. New to this casino but it’s been one of the best so far.

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Lenka12
10/10

Great casino with lots of games. quick registration, welcome bonus to the first deposit. I used it right away and I had success. Trouble-free document verification and fast payout. Great. Well thank you

Prestativo ()

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Emnh16
10/10

Great selection of games, fast payouts, awesome online support who genuinely care about resolving your issue as quick as possible, their website is super easy to use/navigate, the sign up process is fast, they send out great bonuses (150 FS on the house!!!!)

Apart from having had issues with my bonus codes, though I wouldn't call it a con due to customer support being super super quick to help sort that out for me!

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Gisa74
10/10

Very good casino the support is good and work s well the selection of games is amazing and have a big selection of providers excellent games...Good job..tanks for the fun moments in the winter...

Prestativo ()

Dear GISA74, We are really grateful for your kind words about GunsBet Casino. Our main goal is to make all the players satisfied with the selection of games and providers. We will continue doing everything possible to create a comfortable playing environment for each and every one of our players. We wish you all the best! And thank you one more time! Best regards, GunsBet Casino Team

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Paltheman
10/10

Best casino. Great selection of games. The customer service was phenomenal and the document approval and withdrawal times were super fast. New to this casino but it’s been one of the best so far.

Nothing really, so far, so good. I have had a few issues with bonus codes but, customer support helped out straight away. Besides this, everything is great.

Prestativo ()

Dear PALTHEMAN, Thank you for posting such a positive review. We are really pleased that you are enjoyed with variety of games, our support team and the casino in general. We do our best to provide each player only with positive emotions and great experience. Wish you good luck :) Kindest regards, GunsBet Casino Team

user avatar
KatrinBe2000
10/10

Best casino. Great selection of games. The customer service was phenomenal and the document approval and withdrawal times were super fast. New to this casino but it’s been one of the best so far.

Nothing really, so far, so good. I have had a few issues with bonus codes but, customer support helped out straight away. Besides this, everything is great.

Prestativo ()

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user avatar
robert77
9/10

Very good casino. Everything is level here. Quick check of documents, quick output.
Welcome bonuses are very good. The support works well. Manager Andreas a great job always in touch will always help)

Prestativo ()

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