FortuneJack Casino

I've been a member of FortuneJack casino for about a year and lately I've been playing there almost every day. During this time I've won and lost a lot of coins which made me a VIP, ensuring I get regular promotions and personalized customer service from George, which has been top notch. Lightning fast withdrawals. I wholeheartedly recommend FortuneJack casino!

Minor glitches on the site here and there, but they're always quickly dealt with either by George or some of the other, very competent, members of the customer service staff. Not big enough of a deal to take a star off.

I play at 3-4 bitcoin casinos, To the tune of $220,000 (my deposits) since February 2016...Fortune Jack has always been one of my faves---although the deposit time is slow compared to others I feel That Fortune Jack is my best bet...

Let me elaborate a little.... I've made and lost over $10k and Bitstarz this past month alone-without ever winning anything more than $100 worth of bitcoin...at first, I thought it was a string of bad luck but when I think back on it and look thru my transactions I see that this has been going on for months. But , on the other hand, Fortune Jack has been consistently fair, I've won and lost a fair amount of times playing the exact same games during the same times as Bitstarz and yet, the only one I win on is FJ and this had lead me to believe that BS is no longer a fair site. To add to this I've reached out to other players who also are experiencing an unfathomable string of bad luck there and yet... no issues when playing at FJ.

So, take the time and be patient if you really want a chance at winning don't waste time at the other 2 big bitcoin casinos..play at FJ.

I've recently requested a withdraw of 3.0 bitcoin and it has been "pending" for a long time....and ..this is my biggest complaint /issue I have with them.

They also took a long time to respond to my inquiry which was explained as "security measure" and that it will be processed within 12 hours.

That's also a long time to wait and can be a deal breaker at times to some players.

I wish they would put long term players in an instant deposit/withdraw classification because I think it would help bring in more customers, and more importantly...put them in the #1 spot on all the review sites.

I have played at several bitcoin casinos in the past 3 months. Although it took a little bit longer than Bitstarz to receive my bitcoin deposit, it was only by about 5 minutes. Since this is the first time I deposited here, when I didnt see the balance change after sending the bitcoin, I contacted their support team (instant chat). I was blown away when they responded within 10 seconds, explaining that sometimes the traffic on the bitcoin network will delay a deposit. I think they might even require a few confirmations before releasing the funds (some other casinos will apply it instantly). This could actually be a good thing, since it means they have some sort of procedure in place. My experience in this industry leads me to believe that the easiest inst always the best.

Games all worked properly, I didn't have a good run and I eventually lost my $100 equivalent in bitcoin, after about 2 hours. 2 hours is about what it normally takes if I am running cold.

If they improved their mobile experience, I would be a regular. A few times while accessing the mobile version, I had to restart my browser as it just froze. Not a deal breaker, but I am constantly on the move...

Support is great, there is always someone to reply.

If you are french and love playing slot, don't choose FortunesJack. All the major provider are restricted, you can play softswiss, Betsoft game and Amatic and some unknown provider (just horrible).

Betsoft slot are unplayable, many server crash and slow down, the game run really very very slowly: you have time to make a coffee between each spin.... a big joke....

And of course all this problem are from my connection and computer.. So just for info FortunesJack, I play on other casino who have the same slots and all is fine... What waste of time and money !!!!!

Been playing with this casino for the last few days. I especially like that so far I hadn't had to provide any additional details while playing with BTC. Also, the BTC withdrawals as well as deposits only take minutes (this is how BTC is supposed to work, right?). Many games to choose from.

Some games lag - not sure if this is the casinos or the game providers fault?

Vip Manager George V is an asset to the team.

Best LIVE games. Fastest withdrawals and can do multiple within the same day.

I have been playing here id *********. Had Excellent time but heavy swings. I also had few withdrawals. I recommend this site any player.

Personally I have nothing much negative. My experience has been great. I don't play slots and I don't recommend to any player on any site. Play LIVE against true math odds (not software odds) .

Good casino with a large selection of game type , anybody never can't say I couldn't find my wished game there.

I had received a mail containing bonus, it has written " to claim 100 free spins you need just any amount depositing" and no other thing to do. Ok. Minimum depositing was 10mBTC, I deposited. When I asked to support for free spins, they told me joke, they said I must wagering 10 time of my depositing amount.

People you judge now: How it is possible if any body deposit 0.01BTC and in game just looses and finishing his balance, so how is it possible to wagering totally 0.1BTC to eligible to claim free spins?

Live gaming. Video and graphic quality is outstanding.

No bonus or promo chips. I wish they can do loss rebate back to the players.

Proprietary game selection, bitcoin currency, fast deposits and withdraws. Nice black interface. Wide game selection. I would have given full 10 stars but they do know how to handle customer service issues in an appropriate time frame and this has severed my trust in them entirely...

Once I see their customer service team is able to handle standard customer issues, I will consider updating this.. but until then you may want to look elsewhere for your gaming needs.

I have been playing as Blockchayne at FortuneJack for almost a year making consistent deposits. Altogether I have wagered over 314BTC or the equivalent of $190,000+. Yet the first time I ran into a problem with their software was on 9/1/16 on Wheel OF Luck Via provider Tom Horn Slots. I should have been paid .375btc instead I was paid an insulting .01btc. A Difference of $230. Despite me being a loyal and consistent playing, when I brought the issue to their staff I was told resolution in 24 hours. Received nothing. Sent another message, was told within 48 hours. Received nothing. Sent another message. Was told in 24 hours I would guaranteed I would receive an "official email with explanation", and guess what I received?!? still no response at all.

Read through the other reviews and you will see that they have a pattern of not caring much for their long term players. This is very disappointing as it was my favorite casino to play at. 6 days after winning I still haven't received my bitcoin - just a long road of broken promises and passed deadlines.. I have halted all deposits and play there until I am paid my winnings.. I feel disrespected by the lies and delays on payments. They have never ONCE had to wait when I lose... but apparently 6 days of excuses is acceptable when it comes to them paying..

Regardless of whether T** H*** has not gotten back to them - does not matter - the game is in their casino and if they cannot communicate with the provider in a reasonable time on issues, they need to credit the account and worry about tom horn on their time... Where's the accountability? where is this superior integrity and honesty that they speak of on their "about us" page? seems to be vanished.... Sadly.

Very nice support, Good and direct answers.

Website works like a charm. People in the live games are nice.

Instant Withdraw to bitcoin is a very nice feature!

Deposit & Withdraw take some time to complete however I have been told this is the fault of blockchain I never used bitcoin before so might be just me.