FortuneJack Casino

Been playing with this casino for the last few days. I especially like that so far I hadn't had to provide any additional details while playing with BTC. Also, the BTC withdrawals as well as deposits only take minutes (this is how BTC is supposed to work, right?). Many games to choose from.

Some games lag - not sure if this is the casinos or the game providers fault?

Vip Manager George V is an asset to the team.

Best LIVE games. Fastest withdrawals and can do multiple within the same day.

I have been playing here id *********. Had Excellent time but heavy swings. I also had few withdrawals. I recommend this site any player.

Personally I have nothing much negative. My experience has been great. I don't play slots and I don't recommend to any player on any site. Play LIVE against true math odds (not software odds) .

Good casino with a large selection of game type , anybody never can't say I couldn't find my wished game there.

I had received a mail containing bonus, it has written " to claim 100 free spins you need just any amount depositing" and no other thing to do. Ok. Minimum depositing was 10mBTC, I deposited. When I asked to support for free spins, they told me joke, they said I must wagering 10 time of my depositing amount.

People you judge now: How it is possible if any body deposit 0.01BTC and in game just looses and finishing his balance, so how is it possible to wagering totally 0.1BTC to eligible to claim free spins?

Live gaming. Video and graphic quality is outstanding.

No bonus or promo chips. I wish they can do loss rebate back to the players.

Proprietary game selection, bitcoin currency, fast deposits and withdraws. Nice black interface. Wide game selection. I would have given full 10 stars but they do know how to handle customer service issues in an appropriate time frame and this has severed my trust in them entirely...

Once I see their customer service team is able to handle standard customer issues, I will consider updating this.. but until then you may want to look elsewhere for your gaming needs.

I have been playing as Blockchayne at FortuneJack for almost a year making consistent deposits. Altogether I have wagered over 314BTC or the equivalent of $190,000+. Yet the first time I ran into a problem with their software was on 9/1/16 on Wheel OF Luck Via provider Tom Horn Slots. I should have been paid .375btc instead I was paid an insulting .01btc. A Difference of $230. Despite me being a loyal and consistent playing, when I brought the issue to their staff I was told resolution in 24 hours. Received nothing. Sent another message, was told within 48 hours. Received nothing. Sent another message. Was told in 24 hours I would guaranteed I would receive an "official email with explanation", and guess what I received?!? still no response at all.

Read through the other reviews and you will see that they have a pattern of not caring much for their long term players. This is very disappointing as it was my favorite casino to play at. 6 days after winning I still haven't received my bitcoin - just a long road of broken promises and passed deadlines.. I have halted all deposits and play there until I am paid my winnings.. I feel disrespected by the lies and delays on payments. They have never ONCE had to wait when I lose... but apparently 6 days of excuses is acceptable when it comes to them paying..

Regardless of whether T** H*** has not gotten back to them - does not matter - the game is in their casino and if they cannot communicate with the provider in a reasonable time on issues, they need to credit the account and worry about tom horn on their time... Where's the accountability? where is this superior integrity and honesty that they speak of on their "about us" page? seems to be vanished.... Sadly.

Very nice support, Good and direct answers.

Website works like a charm. People in the live games are nice.

Instant Withdraw to bitcoin is a very nice feature!

Deposit & Withdraw take some time to complete however I have been told this is the fault of blockchain I never used bitcoin before so might be just me.

I like interface and also kind of game your site. Black is good theme. Also kind of currency do you have.

I like site improve for smartphone.

Maybe if you considering ETH have good opportunity, you can add it because ETH have many fans now :)

I can't chat whit my phone and sometimes not show to another user too if I chat with my favorite browser (opera & mozilla)

I need you fix it, mostly I online using smartphone too.

And fix too minimal bet for monero.

I must say that I am quite impressed with fast 12h cashout, well done.

Also I believe askgamblers should be updated with your poker software provider, as it was recently added?

Disconnection issues, while keeping poker lobby open and table at the same time the table was loosing connection, had to close lobby to play.

I like user interface, instant deposits and withdrawals

Fake Novomatic games (not licensed software) - they apperantly removed it but I dont even know how one casino who aims to be the best btc casino can even think about uploading not licensed games.

Rigged poker (bots playing) - it doesn't matter if you have 4 of a kind aces and put all in, bot will have royal flush..., casino use fake players and rigged rng in order to minimize payouts to players in poker

I am a proffesional poker player, winning minimum 10 tournaments weekly at pokerstars and won several country championships..., but at fortunejack it seems to be impossible to win anything.

Just one example when I had AK pocket and flop was AK6 ... I had top 2 pairs and put all in, and opponent called with 25 in hand .....he was not on a flush draw nor on a straight draw... who normal calls that? can you guess next 2 cards? 55 ofc :)

Good selection of games. I do enjoy the game selection that Fortune Jack offers. It is as good or better than most sites I have played.

Customer Service
VIP program with false and misleading advertising. Treat their highest level VIPs like garbage that they can throw away when they are done with them.

I was a high volume gambler on this site. I can prove deposits of over 100 BTC in the last month. I was the first person on the site to reach Legendary VIP status. Their website claims that as you move up their VIP tiers you will be rewarded with various free spins and free bets. These claims are lies!!! Want to know what I got for achieving legendary status? Zero Zip Nada Nothing.Not even a congratulations email. I complained to their support team, and finally after a week of nagging them every day I receive a response back from my personal representative that I am supposed to have access to 24/7. For depositing over 100BTC, and having a play-through of literally thousands of BTC I was awarded 10 free spins on their in house slot machine at .001BTC/spin, 9 matching Keno bets (for which I had to bet my own money), and 2 bingo tickets. That's it!!!I reached out to Lucas Kane, my so called personal representative (I say so called because the only way to reach him is by email, and he sometimes takes several days to respond, definitely not 24/7 as advertised). Lucas wholeheartedly agreed that the free spins and bets were completely inadequate. He offered me a better deal moving forward from that day, and said he would put together a package for me that would reward my previous play that resulted in me achieving their top tier VIP level. I received his offer today by email, a full week later. His offer is nothing. Zero. And the deal he extended me moving forward, he has walked that back as well, and now he can only offer the deal for the next 30 days.

If you are a small volume player that doesn't mind poor customer service, then maybe this is the site for you, but if you are a high volume player who expects special treatment when you are the biggest VIP on their site then you should steer clear of fortunejack.com. They don't care about their VIPs, much less the rest of their customers. For those that don't believe my claims, I would be happy to provide proof. Email me at [email protected]. I have emails and screenshots that prove every word I have said. If you represent a casino, make me an offer with favorable bet back/loss back terms and I will move my high volume play to your site. I can prove deposits of over 100 BTC in the last month. I am shopping for a new Bitcoin casino. I just hope that this review will save other players from experiencing the poor treatment that I received.