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Cassino PlayAmo

Nossa classificação CasinoRank
6.5/10
CasinoRank
Classificação dos jogadores 332 Avaliações
Tempo de resposta às reclamações 109 Reclamações
2 dias média 109 Reclamações
O que gostamos
  • Disponível para celular e desktop
  • Permite apostas em moedas convencionais e criptomoedas
  • Grande variedade de caça-níqueis
  • Criptografia SSL
  • Imparcialidade comprovada
O que não gostamos
  • Suporte telefônico indisponível
  • Suporte via chat online indisponível em português
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino PlayAmo

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.playamo.com/pt
Estabelecido em
2016
Licenças
Curacao
Empresa
Programa de Afiliados
Idiomas
Inglês, Russo, Alemão, Norueguês, Finlandês, Polonês, Francês, Português, Espanhol, Tcheco
Tipo de Cassino
Jogo Instantâneo, Celular, Crypto Casino

O Cassino PlayAmo é uma marca que tem como objetivo oferecer jogos de alta qualidade para jogadores ao redor do mundo. O site do cassino tem uma vasta seleção de caça-níqueis online desenvolvidos por algumas das melhores fornecedoras de software do setor de iGaming, como NetEnt, Play’n GO, Microgaming, Booming Games, Amatic Industries, Endorphina, Betsoft, entre outras. É possível jogar caça-níqueis valendo dinheiro em moedas convencionais e criptomoedas (Bitcoin, Dogecoin e Ethereum). Além disso, o site também tem jogos ao vivo com crupiês reais e está disponível em diversas línguas, como português. O Cassino PlayAmo é licenciado e regulado pelas leis de Curaçao e faz parte do programa de afiliados PlayAmo Partners.

Países e territórios restritos

No momento, o cassino não aceita jogadores de alguns países. A lista completa de países e territórios restritos pode ser consultada na seção “Mais detalhes do cassino”

Jogos virtuais

Os jogadores vão encontrar no Cassino PlayAmo os caça-níqueis mais populares desenvolvidos pelas melhores fornecedoras de software do setor de iGaming. Isso inclui alguns dos famosos jogos da Play’n GO, como Wild Blood e Wizard of Gems. No site do cassino também estão disponíveis jogos da Microgaming, como Mega Moolah, 5 Reel Drive e Avalon

Embora os caça-níqueis sejam a maioria, o site também disponibiliza outros famosos jogos de cassino. A seção de Roleta é particularmente diversa e conta inúmeras tipos — europeia, arábica, americana e francesa. Blackjack, Pôquer (Caribbean, Deuces Wild, Texas Hold’Em e muito mais) e Bacará são outras opções oferecidas no Cassino PlayAmo.

Jogos ao vivo

Para quem procura por uma experiência mais realística, a área de cassino ao vivo da PlayAmo dispõe de muitos jogos com crupiês reais. Nela, os jogadores podem escolher entre opções ao vivo de Roleta, Blackjack, Bacará e Pôquer, desenvolvidos por empresas renomadas do mercado, como NetEnt, Evolution Gaming, Pragmatic Play e VivoGaming.

Jogos para celular

O Cassino PlayAmo também pode ser acessado de qualquer lugar por diferentes tipos de dispositivos móveis. Quem deseja experimentar os jogos para celular pode simplesmente entrar no site utilizando smartphones ou tablets. Ou seja, não é necessário baixar nenhum aplicativo, pois a página do cassino mobile é totalmente integrada com a versão para desktop. 

Suporte

Além de oferecer excelentes jogos online, outra prioridade do Cassino PlayAmo é disponibilizar um serviço eficaz de atendimento ao cliente. E, de fato, essa é uma das grandes características do cassino. Os jogadores podem entrar em contato por meio do suporte via chat online, que funciona 24 horas todos os dias da semana. Entretanto, a opção está disponível em inglês, embora possam ser utilizadas plataformas de tradução. Por e-mail ou pelo formulário também é possível contatar a equipe do cassino. 

Segurança e imparcialidade 

O Cassino PlayAmo utiliza criptografia SSL para garantir segurança aos jogadores a todo o momento. Essa tecnologia está ativa em todas as páginas do site e, dessa forma, assegura que ninguém poderá ler ou decifrar informações confidenciais enviadas ao cassino. 

Além disso, o Cassino PlayAmo oferece jogos de cassino desenvolvidos apenas por fornecedoras de software confiáveis e que foram testados e auditados inúmeras vezes. Isso significa que todos eles utilizam um gerador de números aleatórios e, assim, produzem resultados imparciais.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino PlayAmo. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Playamo Casino - One successful withdrawal and now cancelled on bigger amount

I am beyond frustrated I am an Australian player and I have gone above and beyond to prove my identity to playamo…. I won $3000 and withdrew that amount and then withdrew $900 via bank transfer they were both processed and all sent to their end (what they said) I successfully got the $900 into my bank and I waited another week or so for the $3000 then I randomly get an email saying I cancelled the withdrawal which I did not.

So then they said I needed to verify my id again and there is a security issue with the L on my identification which is my middle name that’s not printed on my bank card like that but my bank card says My name and I have had a successful withdrawal before with no issue….

Now they have asked me to open a cryptocurrency wallet to have my withdrawal put into instead & apparently once the withdrawal is complete via cryptocurrency my profile will then be deleted!!!?

I am so confused By all this I have done absolutely EVERYTHING to verify my identification and trying to now withdraw $2890 after they let me play through some.

I got that many identifications to prove it’s me & a successful withdrawal into bank and still security says there’s now an issue, not a big surprise they don’t want to give me the larger amount…. When I withdraw the smaller amount the day after and got that not a problem…

Now all these issues for no reason when I have got all my Identification even offered my birth certificate…

I am beyond disappointed and upset with all this.

staus Resolvido
$3000
Playamo Casino - Assistance required: Withdrawal is being cancelled
Hello.
I have only been playing with Online Casinos for a few months.
I tried to cashout at Playamo Casino and after waiting several days, I received an email tonight stating that my cashout has been cancelled! I now have none of that money in my Bank Account or in my Casino Account.
I originally tried to cashout $1502.50 on September 23rd but it was discarded by PlayAmo and the money stayed in my Casino Account. I decided to continue playing. I then tried to cashout $1650.40. On September 28th, after supplying all documentation requested, it was accepted. I received an email stating the money was being sent to my bank. I waited several days for the money to go into my bank account. I contacted the support team but was asked to patiently wait.
On Monday October 4th, whilst still waiting for the money to go into my Bank Account, I decided I would deposit more money into my PlayAmo Account so I could play the slots.
When I logged in, to my surprise, the $1650.40 that I was expecting to be in my Bank Account was put back into my Casino Account.
Even though I was annoyed that it was not deposited into my Bank Account, there was no need to deposit more money as I had a balance of $1,650.40.
After playing and losing about $800, I won a feature.
I then decided that I would cashout my balance of $3102.31.
It "discarded" my first two attempts and finally changed the status to pending.
Tonight, October 6th, I received an email stating my entire balance of $3102.31 has been cancelled.
I feel I have been scammed.
I am concerned that the original withdrawal was deliberately put back into my Casino Account with hopes I would gamble it all away.
I had no intentions of gambling it all.
I won and decided to cashout.
I no longer apply for bonus' when I make deposits as it limits the choice of slots. Therefore the money I play with is purely mine.
Whatever the reason was for the $1650.40 going back into my PlayAmo Account, it was my money to gamble with - win or lose.
Now that I want to withdraw my winnings, they won't pay.
This is my money and I'm very distraught about it.
Any assistance with this matter would be greatly appreciated.
If you need copies of emails or anything else, please contact me.
Thank you.
Kind regards
Leonie
staus Resolvido
$3102.31
Playamo Casino - Casino took 10 days and 4 requests to apply my requested self exclusion

On April 13/21 I sent an email to Playamo Customer Support requesting that they close my account permanently as I was choosing to Self-Exclude myself from their website indefinitely.


According to their website, when you set a Self-Exclusion Limit your Player Account will immediately be disabled and you will be excluded from all promotional offers for the set period. You will not be able to deposit or withdraw funds when the limit is active.

Under the terms and conditions it says that setting Self-exclusion lets us know that we need to take all measures to block your access to your account and make sure that you receive no promotional materials. You may also contact our support team at [email protected] and inform us about your decision to stop gambling at the Website for a certain period of time or forever. Self-exclusion means that you will be barred from play at all online casinos under the participating licence.


However this is not what happened to me. Instead of closing my account, Playamo Customer Support sent me back an email saying they were passing my message onto the dedicated team who would contact me.


On Apr 14/21, I received an email from Dana, my Playamo VIP Manager stating she received a message from player support, asking what can I do to help?


I replied to her on Apr 14/21, by forwarding my initial request to Player Support in regards to closing the account and self-excluding indefinitely to her email.


On Apr 16/21, Dana contacted me again to state that she had not heard back from me and she proceeded to offer me promotions and loyalty credits to continue playing on Playamo.com.


I emailed her back Apr 16/21 telling her everything I disliked about gambling on their site. Since I had already asked twice to be self excluded, I figured maybe telling her all my dislikes would get the job done. I was wrong. She just emailed me back on Apr 16/21 trying to convince me to play and even provided a cash bonus to my account to get me back playing.


I sent another email back a couple hours later on Apr 16/21 asking her to do as I requested and close my account and to honour my wishes to self-exclude from their site indefinitely.


I received the next email from Dana on Apr 19/21 stating that she respected my decision but asking me to ‘think one more time’. Then she went on to say what a smart player I am, how I am going to win big and offering me more no deposit cash bonuses, and bonus unofficial weekly cashback. Preying on all my weaknesses as a gambler. I finally said fine I would think about it to put the bonuses in my account.


Then Apr 22/21 I emailed Dana again. Only this time it was to request a refund for the $875 that I had been allowed to deposit into my account since making my first request to be self-excluded on Apr 13/21.


I told her that if my request for self-exclusion had been applied to my account as their policy states it should have immediately been, I would never have been able to deposit and lose another $875.


I received a message back from Dana Apr 22/21 stating she was sorry for my gambling problems, my account was now closed and she would pass my request for a refund on to administration. I would hear from them within 24hrs.


I received an email on Apr 23/21 stating that my account was closed and there would be no refund as it was closed as soon as I said I had a gambling addiction and they said nothing could be done as I did not contact them earlier.


I emailed back and forth with Player Support a few times stating I made earlier attempts and requests to have my account self-excluded... But for some reason they don’t seem to consider those as reason enough to immediately close the account even though that is exactly what their policy states.


I am not sure where to go from here. I can not provide a screen shot of the deposits to my Playamo account (but the casino should be able to provide that) as my account was closed while I was trying to do that.


I have included screen shots of the emails to verify what I am stating. I just want them to reimburse the $875 I was able to spend after they did not immediately disable my account after requesting self-exclusion.

staus Resolvido
$875

Estatísticas de Reclamações

Resolvido 98
Valor médio $ 8,392
Duração média da reclamação 6 dias
Resposta média 2 dias

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Avaliação do jogador
8.1/10 332 revisões

Principais avaliações de nossos jogadores

I’ve been impressed with how fast I get my winnings from PlayAmo. Payouts are quick and reliable, which is something you don’t always find. My only complaint is that some of the games take longer to load than I’d like. But at least they don't lag.

Dear Monteron1s, Thank you for your great review! We’re so glad to hear that you’re impressed with our fast and reliable payouts. We appreciate your patience with the occasional loading times and are always working to improve the experience. Thanks for being with us, and we look forward to many more smooth and exciting sessions ahead! Best regards, PlayAmo Casino Team

user avatar

It's hands-down the best online casino I’ve played at. The slots are fun and varied, and I love the live dealer games. I do wish they had more progressive jackpot slots to give bigger payouts, but other than that, it’s fantastic.

Dear Ripris, Thank you for the fantastic review! We’re thrilled to hear that you’re enjoying the variety of slots and live dealer games. We appreciate your suggestion for more progressive jackpot slots and will definitely consider that for future updates. Thanks for choosing PlayAmo, and we look forward to bringing you even more exciting features! Best regards, PlayAmo Casino Team

user avatar

I just hit a decent jackpot on 300$! Most incredible feeling ever, if you know what i mean! Love it! Money still in process of withdrawal, but i already did it few times, so i think they will be just in time!

Dear Crensi, Congratulations on your jackpot win! 🎉 We’re thrilled to hear about your $300 win—it’s an amazing feeling, and we’re so glad you’re enjoying your time at PlayAmo. We’re confident your withdrawal will be processed smoothly and on time, just like your previous ones. Thanks for sharing your excitement with us, and we look forward to many more big wins in the future! Best regards, PlayAmo Casino Team

user avatar

The website is super easy to use and navigate, which I appreciate. I never have trouble finding games or figuring out how to deposit. The only downside is the limited payment methods—wish they offered more e-wallets. Overall, though, I had a good experience.

Dear Oliverio, Thank you for the great review! We’re glad to hear you find the website easy to use and navigate, and that you’re enjoying your experience with PlayAmo. We appreciate your feedback regarding the payment methods and will take it into consideration for future improvements. Thanks for being with us, and we look forward to providing you with even more exciting experiences! Best regards, PlayAmo Casino Team

user avatar

It's such a pity that few people know about this casino! But maybe it's for the best because I catch all the jackpots here. I came across this casino surfing the Internet by accident, but after trying it I stayed here.

I don't think I'll be playing at other casinos now. After all, this is really a private licensed casino, the site works smoothly, and the withdrawal of winnings can be done in a couple of clicks. Like!!!

Dear Shkirat, Thank you for the amazing review! We’re so happy you discovered PlayAmo and that you’re enjoying the smooth experience, jackpots, and easy withdrawals. It’s great to know that you’ve found a place you can trust, and we’re honored to be your go-to casino. We look forward to many more wins and enjoyable moments with you! Best regards, PlayAmo Casino Team

user avatar

If we are looking for simple online fun, then this is definitely for you! I've been playing at this online casino for about six months now and everything was fine. It's hard to say that this casino is the most amazing thing I've ever seen, but it's pretty good. You should not expect something super, just an ordinary simple casino.

The most important thing for me was that this casino is licensed and honest, it's easy to play here, the graphics of the games are good, and the withdrawal process does not bother me and the money always comes to my online wallet.

Dear Elhazen, Thank you for your honest review! We’re glad to hear that you’ve had a positive experience with PlayAmo over the past six months. We strive to offer a simple, reliable, and honest platform, and we’re thrilled that you appreciate our licensed status, game graphics, and smooth withdrawals. We look forward to continuing to provide you with enjoyable and trustworthy gaming experiences! Best regards, PlayAmo Casino Team

user avatar

The game variety here is impressive, and I never get bored. Withdrawals are fast, which is a huge plus for me. My only minor complaint is that the bonus terms could be a bit clearer. Otherwise, the platform is solid.

Dear Jessey, Thank you for the great review! We’re so glad to hear you’re enjoying the game variety and fast withdrawals. We appreciate your feedback on the bonus terms and will definitely work on making them clearer. Thanks for being with us, and we look forward to continuing to provide you with a fantastic experience! Best regards, PlayAmo Casino Team

user avatar

The support is amazing! They have 1mio games. The site is safe. Cash outs very very fast. Vip Programm with personal Assistent is amazing. Playamo is my Nr.1 and with the personal Assistent you dont have to worry about cash outs or ducuments- everything works easy!

Cash out limits for highroller. So you can withdrawal 4000€ per day 16.000€ per week and 50.000€ per month. When you win 10.000 you need 3 days. Every player wants the money now and fast:) so you have to be patient by higher cash outs.

Dear Fox61, Thank you so much for your enthusiastic review! It's great to know that having a personal assistant in our VIP program has made your experience smoother, especially when it comes to cash outs and document verification. We understand your point about the cash-out limits for high rollers, and we appreciate your patience with the process. Our goal is to ensure that everything runs smoothly and securely, even if it takes a few extra days for larger wins. We’re constantly looking to improve and make things even faster for all our players! Thank you for your loyalty and for being part of the Playamo family! Best regards, Playamo Casino Team

user avatar

The table games on this platform are solid, especially the live dealer ones. I recently won $100 on a live blackjack game, and the experience felt just like being in a real casino. The site runs smoothly, and I haven’t had any technical issues.

The only thing I’d improve is the variety of live games. I’d love to see more poker options or unique game variations. Withdrawals have been reliable, though they take a couple of days to process. I’ve also claimed a few bonuses, but the wagering requirements are a bit high. It's a fun platform with room for improvement.

Dear Ticula, Thank you for sharing your positive experience with our table games, especially the live dealer options! It’s also great to know that our platform runs smoothly and that you haven’t encountered any technical issues. We appreciate your feedback on the variety of live games—adding more poker options and unique variations is something we’ll definitely consider for future updates. Thank you again for your detailed feedback, and we hope to continue improving and keeping the fun going for you! Best regards, Playamo Casino Team

user avatar

So far, my interactions with PlayAmo have been good. I have no trouble playing my favorite games on their mobile version because it runs smoothly. While withdrawals could happen more quickly, deposits happen instantly. Still, there have never been any significant issues when I collect my prizes.

Dear Marjoni, Thank you for your feedback! We're glad to hear that you’ve had a smooth experience on our mobile platform and that deposits are fast and hassle-free. We appreciate your patience with withdrawals and will continue working on making them faster for an even better experience! Best regards, Playamo Casino Team

user avatar

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