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Cassino PlayAmo

Nossa classificação CasinoRank
6.6/10
CasinoRank
Classificação dos jogadores 327 Avaliações
Tempo de resposta às reclamações 109 Reclamações
2 dias média 109 Reclamações
O que gostamos
  • Disponível para celular e desktop
  • Permite apostas em moedas convencionais e criptomoedas
  • Grande variedade de caça-níqueis
  • Criptografia SSL
  • Imparcialidade comprovada
O que não gostamos
  • Suporte telefônico indisponível
  • Suporte via chat online indisponível em português
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino PlayAmo

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.playamo.com/pt
Estabelecido em
2016
Licenças
Curacao
Empresa
Programa de Afiliados
Idiomas
Inglês, Russo, Alemão, Norueguês, Finlandês, Polonês, Francês, Português, Espanhol, Tcheco
Tipo de Cassino
Jogo Instantâneo, Celular, Crypto Casino

O Cassino PlayAmo é uma marca que tem como objetivo oferecer jogos de alta qualidade para jogadores ao redor do mundo. O site do cassino tem uma vasta seleção de caça-níqueis online desenvolvidos por algumas das melhores fornecedoras de software do setor de iGaming, como NetEnt, Play’n GO, Microgaming, Booming Games, Amatic Industries, Endorphina, Betsoft, entre outras. É possível jogar caça-níqueis valendo dinheiro em moedas convencionais e criptomoedas (Bitcoin, Dogecoin e Ethereum). Além disso, o site também tem jogos ao vivo com crupiês reais e está disponível em diversas línguas, como português. O Cassino PlayAmo é licenciado e regulado pelas leis de Curaçao e faz parte do programa de afiliados PlayAmo Partners.

Países e territórios restritos

No momento, o cassino não aceita jogadores de alguns países. A lista completa de países e territórios restritos pode ser consultada na seção “Mais detalhes do cassino”

Jogos virtuais

Os jogadores vão encontrar no Cassino PlayAmo os caça-níqueis mais populares desenvolvidos pelas melhores fornecedoras de software do setor de iGaming. Isso inclui alguns dos famosos jogos da Play’n GO, como Wild Blood e Wizard of Gems. No site do cassino também estão disponíveis jogos da Microgaming, como Mega Moolah, 5 Reel Drive e Avalon

Embora os caça-níqueis sejam a maioria, o site também disponibiliza outros famosos jogos de cassino. A seção de Roleta é particularmente diversa e conta inúmeras tipos — europeia, arábica, americana e francesa. Blackjack, Pôquer (Caribbean, Deuces Wild, Texas Hold’Em e muito mais) e Bacará são outras opções oferecidas no Cassino PlayAmo.

Jogos ao vivo

Para quem procura por uma experiência mais realística, a área de cassino ao vivo da PlayAmo dispõe de muitos jogos com crupiês reais. Nela, os jogadores podem escolher entre opções ao vivo de Roleta, Blackjack, Bacará e Pôquer, desenvolvidos por empresas renomadas do mercado, como NetEnt, Evolution Gaming, Pragmatic Play e VivoGaming.

Jogos para celular

O Cassino PlayAmo também pode ser acessado de qualquer lugar por diferentes tipos de dispositivos móveis. Quem deseja experimentar os jogos para celular pode simplesmente entrar no site utilizando smartphones ou tablets. Ou seja, não é necessário baixar nenhum aplicativo, pois a página do cassino mobile é totalmente integrada com a versão para desktop. 

Suporte

Além de oferecer excelentes jogos online, outra prioridade do Cassino PlayAmo é disponibilizar um serviço eficaz de atendimento ao cliente. E, de fato, essa é uma das grandes características do cassino. Os jogadores podem entrar em contato por meio do suporte via chat online, que funciona 24 horas todos os dias da semana. Entretanto, a opção está disponível em inglês, embora possam ser utilizadas plataformas de tradução. Por e-mail ou pelo formulário também é possível contatar a equipe do cassino. 

Segurança e imparcialidade 

O Cassino PlayAmo utiliza criptografia SSL para garantir segurança aos jogadores a todo o momento. Essa tecnologia está ativa em todas as páginas do site e, dessa forma, assegura que ninguém poderá ler ou decifrar informações confidenciais enviadas ao cassino. 

Além disso, o Cassino PlayAmo oferece jogos de cassino desenvolvidos apenas por fornecedoras de software confiáveis e que foram testados e auditados inúmeras vezes. Isso significa que todos eles utilizam um gerador de números aleatórios e, assim, produzem resultados imparciais.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino PlayAmo. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Playamo Casino - One successful withdrawal and now cancelled on bigger amount

I am beyond frustrated I am an Australian player and I have gone above and beyond to prove my identity to playamo…. I won $3000 and withdrew that amount and then withdrew $900 via bank transfer they were both processed and all sent to their end (what they said) I successfully got the $900 into my bank and I waited another week or so for the $3000 then I randomly get an email saying I cancelled the withdrawal which I did not.

So then they said I needed to verify my id again and there is a security issue with the L on my identification which is my middle name that’s not printed on my bank card like that but my bank card says My name and I have had a successful withdrawal before with no issue….

Now they have asked me to open a cryptocurrency wallet to have my withdrawal put into instead & apparently once the withdrawal is complete via cryptocurrency my profile will then be deleted!!!?

I am so confused By all this I have done absolutely EVERYTHING to verify my identification and trying to now withdraw $2890 after they let me play through some.

I got that many identifications to prove it’s me & a successful withdrawal into bank and still security says there’s now an issue, not a big surprise they don’t want to give me the larger amount…. When I withdraw the smaller amount the day after and got that not a problem…

Now all these issues for no reason when I have got all my Identification even offered my birth certificate…

I am beyond disappointed and upset with all this.

staus Resolvido
$3000
Playamo Casino - Assistance required: Withdrawal is being cancelled
Hello.
I have only been playing with Online Casinos for a few months.
I tried to cashout at Playamo Casino and after waiting several days, I received an email tonight stating that my cashout has been cancelled! I now have none of that money in my Bank Account or in my Casino Account.
I originally tried to cashout $1502.50 on September 23rd but it was discarded by PlayAmo and the money stayed in my Casino Account. I decided to continue playing. I then tried to cashout $1650.40. On September 28th, after supplying all documentation requested, it was accepted. I received an email stating the money was being sent to my bank. I waited several days for the money to go into my bank account. I contacted the support team but was asked to patiently wait.
On Monday October 4th, whilst still waiting for the money to go into my Bank Account, I decided I would deposit more money into my PlayAmo Account so I could play the slots.
When I logged in, to my surprise, the $1650.40 that I was expecting to be in my Bank Account was put back into my Casino Account.
Even though I was annoyed that it was not deposited into my Bank Account, there was no need to deposit more money as I had a balance of $1,650.40.
After playing and losing about $800, I won a feature.
I then decided that I would cashout my balance of $3102.31.
It "discarded" my first two attempts and finally changed the status to pending.
Tonight, October 6th, I received an email stating my entire balance of $3102.31 has been cancelled.
I feel I have been scammed.
I am concerned that the original withdrawal was deliberately put back into my Casino Account with hopes I would gamble it all away.
I had no intentions of gambling it all.
I won and decided to cashout.
I no longer apply for bonus' when I make deposits as it limits the choice of slots. Therefore the money I play with is purely mine.
Whatever the reason was for the $1650.40 going back into my PlayAmo Account, it was my money to gamble with - win or lose.
Now that I want to withdraw my winnings, they won't pay.
This is my money and I'm very distraught about it.
Any assistance with this matter would be greatly appreciated.
If you need copies of emails or anything else, please contact me.
Thank you.
Kind regards
Leonie
staus Resolvido
$3102.31
Playamo Casino - Casino took 10 days and 4 requests to apply my requested self exclusion

On April 13/21 I sent an email to Playamo Customer Support requesting that they close my account permanently as I was choosing to Self-Exclude myself from their website indefinitely.


According to their website, when you set a Self-Exclusion Limit your Player Account will immediately be disabled and you will be excluded from all promotional offers for the set period. You will not be able to deposit or withdraw funds when the limit is active.

Under the terms and conditions it says that setting Self-exclusion lets us know that we need to take all measures to block your access to your account and make sure that you receive no promotional materials. You may also contact our support team at [email protected] and inform us about your decision to stop gambling at the Website for a certain period of time or forever. Self-exclusion means that you will be barred from play at all online casinos under the participating licence.


However this is not what happened to me. Instead of closing my account, Playamo Customer Support sent me back an email saying they were passing my message onto the dedicated team who would contact me.


On Apr 14/21, I received an email from Dana, my Playamo VIP Manager stating she received a message from player support, asking what can I do to help?


I replied to her on Apr 14/21, by forwarding my initial request to Player Support in regards to closing the account and self-excluding indefinitely to her email.


On Apr 16/21, Dana contacted me again to state that she had not heard back from me and she proceeded to offer me promotions and loyalty credits to continue playing on Playamo.com.


I emailed her back Apr 16/21 telling her everything I disliked about gambling on their site. Since I had already asked twice to be self excluded, I figured maybe telling her all my dislikes would get the job done. I was wrong. She just emailed me back on Apr 16/21 trying to convince me to play and even provided a cash bonus to my account to get me back playing.


I sent another email back a couple hours later on Apr 16/21 asking her to do as I requested and close my account and to honour my wishes to self-exclude from their site indefinitely.


I received the next email from Dana on Apr 19/21 stating that she respected my decision but asking me to ‘think one more time’. Then she went on to say what a smart player I am, how I am going to win big and offering me more no deposit cash bonuses, and bonus unofficial weekly cashback. Preying on all my weaknesses as a gambler. I finally said fine I would think about it to put the bonuses in my account.


Then Apr 22/21 I emailed Dana again. Only this time it was to request a refund for the $875 that I had been allowed to deposit into my account since making my first request to be self-excluded on Apr 13/21.


I told her that if my request for self-exclusion had been applied to my account as their policy states it should have immediately been, I would never have been able to deposit and lose another $875.


I received a message back from Dana Apr 22/21 stating she was sorry for my gambling problems, my account was now closed and she would pass my request for a refund on to administration. I would hear from them within 24hrs.


I received an email on Apr 23/21 stating that my account was closed and there would be no refund as it was closed as soon as I said I had a gambling addiction and they said nothing could be done as I did not contact them earlier.


I emailed back and forth with Player Support a few times stating I made earlier attempts and requests to have my account self-excluded... But for some reason they don’t seem to consider those as reason enough to immediately close the account even though that is exactly what their policy states.


I am not sure where to go from here. I can not provide a screen shot of the deposits to my Playamo account (but the casino should be able to provide that) as my account was closed while I was trying to do that.


I have included screen shots of the emails to verify what I am stating. I just want them to reimburse the $875 I was able to spend after they did not immediately disable my account after requesting self-exclusion.

staus Resolvido
$875

Estatísticas de Reclamações

Resolvido 98
Valor médio $ 8,392
Duração média da reclamação 6 dias
Resposta média 2 dias

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Avaliação do jogador
8.1/10 327 revisões

Principais avaliações de nossos jogadores

Playamo runs smoothly, and I’ve had no issues navigating or playing. My favorite feature here is live casino with real dealers—it's super engaging and makes you feel like you’re at a real table. Overall, solid experience, but I’d love to see a visual upgrade!

Hi Qitamis, We’re so happy to hear that you love our live dealer games! 🎰🃏 Our goal is to create an immersive casino experience, and we appreciate your feedback. If there’s anything we can improve, let us know. Best, Playamo Team

user avatar

Playamo runs smoothly, and I’ve had no issues navigating or playing. My favorite feature here is live casino with real dealers—it's super engaging and makes you feel like you’re at a real table. Overall, solid experience.

Hi Nikoris778, Thank you for the review! We’re thrilled that you’re enjoying our smooth platform and live dealer experience. We’ll keep working hard to make Playamo even better for our players. 🎲 Best, Playamo Team

user avatar

I’ve been using Playamo for about a month now and I’m genuinely impressed. I’m not a huge gambler, but I like trying my luck here and there, especially with slots and live casino games. The variety of games is awesome. I won a little bit last week playing one of the slot games and I was expecting the withdrawal process to be a hassle like it is on other sites I’ve tried. But honestly, it couldn’t have been easier. It took just two days for the money to show up in my bank account, and there were no hidden fees or extra steps. I also appreciate the bonuses. It's nothing over the top, but they give you a little extra to play with.

Hi Hoven, Thanks for sharing your experience! We’re glad you enjoy our variety of games, quick withdrawals, and generous bonuses. Your feedback means a lot, and we hope to keep delivering great experiences for you. 😊 Best, Playamo Team

user avatar

Customer support is outstanding! Quick responses and helpful staff are available 24/7. They made resolving an issue with my deposit super easy. Great service I’ve experienced in online gaming. 10 stars for sure!

Hi Kian, We truly appreciate your 10-star review! ⭐ Our support team is always happy to assist, and we’re glad we could make your experience hassle-free. Thanks for choosing Playamo! Best, Playamo Team

user avatar

More Addictive Than My Morning Coffee. Tried Playamo out while waiting for my coffee to brew… three hours later, I was still here. The interface is smooth, the games are endless, and the withdrawals don’t make you feel you’re waiting for a miracle. Live dealers? Aces. Bonuses? Sweet. My luck? Debatable. But hey, that’s the thrill! I would recommend it to anyone who loves the adrenaline rush of seeing those reels spin.

Hi Shena98, We loved your review! 🎰😂 We’re glad you had such an engaging and fun experience with our games, bonuses, and live dealers. Hope your next spin brings you a big win! Best, Playamo Team

user avatar

Playamo has an incredible variety of games, ranging from classic slots to immersive live dealer tables. I deposited $50 and claimed the welcome bonus, which included plenty of free spins. After a few hours of playing, I managed to win $140 on a jackpot slot. The withdrawal process was smooth and fast, with my winnings reaching my account in less than 24 hours. The user-friendly interface makes it easy to navigate through the games, and everything runs perfectly on both desktop and mobile. Overall, it was a seamless experience, and I’ll definitely continue playing.

Hi Sik4n, Thanks for the awesome feedback! We’re happy to hear you enjoyed our diverse games, fast withdrawals, and user-friendly platform. Looking forward to having you back for more exciting sessions. 🎉 Best, Playamo Team

user avatar

Playing here was hassle-free thanks to the user-friendly interface and impressive game selection. I appreciated the numerous payment options for withdrawals and my funds were received quickly. The support team was always in touch and answered my questions promptly. However, the verification of my account took a little longer than I expected.

Hi Sijon00, We’re glad to hear you had a hassle-free experience with our game selection, payment options, and fast withdrawals. Thanks for your patience with the verification process—we’re always working to make it smoother! Best, Playamo Team

user avatar

Tried this platform for a week. Tons of slots, even dabbled in some sports bets. Customer service answered me quickly when I had questions. Cashed out some wins and it got to my account pretty fast. Giving it 8/10

Hi Bingak3, We’re happy you had a good experience! 🎰 It’s great to know you enjoyed our wide variety of slots, fast customer service, and smooth cashouts. Hope to see you back soon! Best, Playamo Team

user avatar

As a gamer, I’m all about seamless experiences, and this platform nails it. The game variety is insane. It has slots, table games, and live dealers. That's everything to pump the adrenaline. The interface is clean and intuitive, and it doesn't take much time to fumble with. Loading times are quick. The games run smoothly, even during late-night marathons.
What sets Playamo apart is the demo mode. It’s a solid feature for testing games before committing real cash. Perfect for figuring out strategies or getting a feel for the games.

And let’s talk mobile gaming—it’s straight-up awesome. The app is optimized to the max, with responsive controls and fast load times. Whether on the couch or commuting, you can jump into the action without skipping a beat.
Deposits and withdrawals? Easy money. There are no hoops to jump through, and cashouts land in your account fast. Let's give a shoutout to customer support. They're quick, friendly, and solve problems easily. I only have one issue. Some older games look a bit dated. And that's a tiny flaw in this otherwise great roster.
If you are a gamester who hates time-wasting platforms, this is for you. It keeps the action running without stopping. Whether grinding for big wins or just vibing with the games, it delivers. Don’t sleep on it—this place is legit gaming heaven!

Hi Josin32, Thanks for your incredible review! 🚀 We love that you enjoy our huge game selection, smooth interface, and mobile experience. Your feedback keeps us motivated to improve! Best, Playamo Team

user avatar

If you love slots, you’ll def be in heaven here.
There are so many themes and styles, it’s wild.
Tried a pirate-themed one last night, and even though I didn’t win big, it was super fun.
Gotta pace myself though—easy to get carried away.

Dear Burkimo45, Thank you for your fantastic feedback! 🌟 We’re thrilled to hear that you’re enjoying the wide variety of slots we offer. Our pirate-themed games are definitely a fan favorite, and we’re glad you had fun exploring them. Here’s hoping for bigger wins in your next session! 🏴‍☠️ Best regards, The Playamo Team

user avatar

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