Casino Estrella

Estrella Shines Bright In The Dark, But Costs a Bit More To Shine.

Casino Estrella caught my sparkling eyes with their attention-grabbing welcome bonus which is a 100% match bonus up to $75 plus 100 free spins divided into 20 for 5 days. The wagering involved had 30x for deposit + bonus.

I went on to take the cool plunge and deposited the minimum $30 via Interac. However, I was a bit surprised when the amount was processed in US dollars, costing me around $42 CAD. What was once a small price to pay became a bit more costly, I figured.

With my bankroll topped up and matched which can be claimed separately via the bonus section (clicking the bonus information/super points too goes there as well), I had my sights set on the Air Dice leaderboard contest in my forum for the chance to win a share of EUR prizes.

Using welcome bonus on Estrella, I hit the slots hard for hours, chasing those high multipliers. Book of Bloodlines and Curvy Corsairs (that one's a real saucy slot! 170 free spins total upon a bonus trigger lol) treated me well with 159x and 113.2x hits respectively. Unfortunately, it wasn't enough to crack the top 3 on the Air Dice leaderboard, with the leaders racking up insane multipliers of 896x, 422.4x and 238x. Maybe next time!

While I didn't take down a leaderboard prize, the welcome offer on Estrella itself was quite rewarding. I appreciated that the 100 free spins were split into 5 daily instalments of 20 each into 5 different slots. It's nice to space them out in case Lady Luck decides to play around for a few days.

Another perk at Estrella is their super points store. You can redeem rewards starting at just 5,000 points for 5 free spins, all the way up to 50,000 points for 50 free spins. It's a great way to extend your play without further deposits. It is a lot of points to accumulate
from such gameplay though.

Overall, Casino Estrella is a refreshing online casino with good game variety and promotions. Be wary as the minimum deposit processed is in USD so it cost me a tad more for us from the "north" (whispers: just across the border). But the quality of offers and the ability to be able to claim these bonuses separately as opposed to having the bonus added automatically altogether makes it a worthwhile nomination for consideration!

I don't know why my account is in USD or perhaps upon registration that was the only option I don't remember but playing on Casino Estrella would question myself if I should come back for another chance.

The 50,000 SP for 10% reload is quite questionable. Not sure if this is wager-free or if it comes with wagering requirements. If I did rack up 50,000 SP it would be on either the 50 free spins at 40k SP or the 5 EUR in bonus money for the same SP price.

Tive um ótimo tempo no Casino Estrella! A equipe de suporte foi excelente. Eles entraram imediatamente e me salvaram de lutar com os pagamentos, mesmo eu não sendo um expert em tecnologia. Além disso, os pagamentos foram rápidos! Nunca precisei me preocupar em receber meus ganhos aqui.

Se houver alguma coisa, espero que o Casino Estrella possa expandir sua seleção de fornecedores de jogos, oferecendo mais opções de jogos únicos. Mas, no geral, eu gostei de jogar aqui!

Good games with many slots and table games. They got NetEnt games, which is cool. I played here like five times but I think I’ll not play here again because everything is complicated.

Casino Estrella is the most disappointing online casino I’ve ever played. I just wasted my time and money for a troublesome casino. I can’t believe that I lost sleep for this casino. Not user-friendly and totally irritating. The withdrawals are very slow. I have to wait for many days before receiving my wins. I really don’t like waiting, I want everything at once. I came here to play and have fun but these guys behind this casino are ruining my day.

Casino Estrella

há 5 anos

Dear Super Clarke
We really appreciate you taking the time out to share your experience with us.

We are very sorry that we did not exceed your expectations as a Casino, or either on the Payout time-frame.
However, We're pleased to congratulate you on your winnings generated on CasinoEstrella.

Furthermore. we are willing to review your case and check carefully what happened.
Our Financial Department & Verification Team is always working around the clock to provide better ways to please our players and have those sorted in record timing.

Kindly contact our support by email ([email protected]) informing your full name & email address which you have registered with us.

Please address the email to "Sam" and I will analyze your case personally and make sure we work on an instant solution or prevent this from happening again.

Once again, we appreciate your feedback.
Hope to see you at our Casino, again.

Best Regards,
Sam
CasinoEstella

Disgusting experience playing here as they offer gambling in Spain.

I am in a gamblers self-exclussion national list called General Register of Gaming Access Bans (RGIAJ). As per the Spanish Law (Ley 13/2011, de 27 de mayo, de regulación del juego) they were obliged to cross check my data in the list and never accept my registration.

They operate in Spain with a Curaçao license that is not valid to offer gambling services in Spain.

Casino Estrella

há 5 anos

Dear Crawfall,

I inform you that our Group has one of the Licenses regulated under the respective laws of Curaçao eGaming, holder of Master Gaming License CEG-IP / 2014-0112, This specific license allows us to operate on selected destinations.

I take the opportunity to remind you, one of the Brands Managed by the same group was not affected by your complaints or online threads, as you simply stated by your last correspondences, as you have received your withdrawal of 1.500€. That certainly proves the license we hold has nothing to do with your intentions as we are trusted and respectful towards our players, business & responsibilities no matter the path you choose.

We are very proud and grateful for the business we offer and the joy shared with our players.
We wish you the best in the future.

Regards,
CasinoEstrella Team

Good games. Ok verification time, 1 Day. Very friendly support and chat.

Payout takes forever. Made a withdrawal sunday to my creditcard. Got a mail next Day saying I need to use bank transfer. I made a new withdrawal to bank transfer monday. Wednesday my payout was still pending. Send them a mail, Got a fast and very friendly reply that They where Sorry for the delay, but They would speed it up. 5 hours later nothing new, I send another mail. Then I Got the message that bank transfer will take up to 72 hours. Ok, no prob. Now its more than 75 hours since I asked for my funds and now They tell me it will take up to 5 more days! The support is all very friendly, but it seems like They don't wanna pay.

Casino Estrella

há 6 anos

Dear MA1969
We really appreciate you taking the time out to share your experience with us.

We are very sorry that we did not exceed your expectations on the payout timing.
Having that said, we are willing to review your withdrawal and check carefully what happened.

Kindly contact our support by email ([email protected]) informing your full name & email address which you have registered with us.

Please address the email to "Sam" and I will analyze your case personally and make sure we work on an instant solution.

Once again, we apologize for the delay in your payout.

Best Regards,
Sam
CasinoEstella

Good interface
Nice range of games
Withdrawal process, while not fast, wasn't complicated

Bad bonus package, compared with other casinos
Sometimes glitchy games (but could have been just from my experience)

Casino Estrella

há 6 anos

Thank you so much for your kind words, Gaio.
We really appreciate you taking the time out to share your experience with us.

Our Marketing Department is working around the clock to bring more bonus and advantages to all of our Customers.
Currently, we have a Jackpot Race, a Treasure Hunt, Monday Spins and of course our Welcome Bonus.

Stay with us and shortly some new Promotions will be released.
We look forward to having you again with us!

Boa sorte!

Cumprimentos,
Sam
CasinoEstrella

Copy of casino extra. Worse even. Still got netent, fast to play.

All of it. Typical white label with bad offers sent via email, not for vips. Nothing there, slow to pay. Seems to look for excuses not to pay winnings on time. Takes at least 7-10 days to get paid when requesting.

Casino Estrella

há 7 anos

HI CASINOBOY.

It seems you were not happy with our casino, due to the many bad reviews you made.

We do validate withdrawals in 3 days, then, depending on your payment method, it can be instant or it can take up to 5 working days.

Should you give us your email address, we can have a look at your account and assist you the best way possible.

Kind regards,

Franck, CasinoEstrella Team

I've found casino-estrella has respectable bonuses and occasional promotions which they could have more of. Other than that, I find it to be a very average casino with its mediocre selection of games.

Casino Estrella

há 8 anos

Hi CISEAGL,

Thanks for this review and those 8 Stars !

We are happy you enjoyed our bonuses & promotions, more will be coming very soon!

Also, we do not understand your comment about our game selection!

We have 6 different providers for the live games, and more than 105 tables, with different buy-ins & tables.
Our slots selection has 8 different providers, with more than 780 games that you can play on the site.
Finally, there are 5 different providers for the non-live casino games, and more than 60 tables, including the scratch games.

Should you have any request regarding our games selection, feel free to email us and give us your feedback, it will be much appreciated.

Kind Regards,

The DublinBet Team

- Selection of games are good
- Many slots and live casino games
- TV live games

- Super slow withdrawal processing. Players don't like to wait more than 24h to receive the winnings.
- Live chat Customer support is not available 24/7.
- Super high wagering requirements
- Site design is not user friendly

Casino Estrella

há 8 anos

Hello WILUHOXECA,

Thanks for this review.

We have indeed more than 10 different providers, which allows us to have many different games on our site.

We understand that the withdrawal delays are not ideal for you, but we are very clear about this, either on our site or here, on askgamblers. We couldn't find your account, if you have any queries, feel free to come on our live chat.

This live chat is open everyday from 11am until midnight (CET).You can assure this on our " Customer Service" tab. You can send us email 24/7, we do answer them all the time.

Our wagering requirements are equal to a large amount of online casinos, this is an online casinos specificity. Regarding the not user friendly site, this is the first time we have a bad feedback on our new interface. We changed it few months ago, and most of our customer like it.

Should you give us any feedback, we can forward your opinion to our technical team.

Best regards,

The CasinoEstrella Team

Good layout..Fast games, that's all about it.....

Super slow withdrawals. Takes them 48 hours to process first one (that's the wait time).

Then only 1000eu each day, 5000 a week as per there terms. I have 20k so I have to wait 4 weeks to get paid.

For a 9.8 star they should do much better withdrawals time and better withdrawal amount.

Casino Estrella

há 8 anos

Dear SHIHADA1,

Thanks for this review.

We're sorry to read that the withdrawal limits weren't clear to you right away.
Indeed, our terms & conditions explain clearly our withdrawals limits. Those are 1k/day, 5k/week and 20k/month.

We are transparent with this as you can see on our askgamblers description. We ideally threat our withdrawals within 3 working days.

As agreed between you and our financial department, your first 5k withdrawal was approved today.

We are happy for this amazing amount you won, and we hope winnings are going to be regular for you !

In the meantime, do not hesitate to contact us for any requests.

Kind regards,

The CasinoEstrella Team

Great support. Super fast Cashouts. Decent bonuses. Huge selection of games. Solid user interface. This is an ideal casino to play at. In fact, every site in this network has been great. Couldn't recommend them any more. As a Canadian, I've had a lot of difficulty depositing and withdrawing to casinos, but I never had an issue at Estrella.

I would have to think long and hard to come up with a negative for Casino Estrella.

Casino Estrella

há 8 anos

Hello JFRDL,

Thanks for this amazing review and the 10 Stars rating!

We are truly happy that you enjoy our site that much.

We will keep on working and innovate for you to keep enjoying on our site!

Best regards
The CasinoEstrella Team

Estrella is the best Casino I've played since 2005, period! I've already played tons of Casinos but Estrella is amazing, great games inside to play, enjoy and to have fun!

Made my first 2 deposits total 100€,received the bonus. Already wagered all the bonus and im winning almost 100€. Going to cashout :)

I´m very happy with Casino Estrella and it is a 10 Stars Casino, pure and simple! Keep going the good work.

Nothing to dislike, Casino Estrella is 100€ pure! I don't see anything bad, everything is great.

Casino Estrella

há 8 anos

Hi Lorienteclix,

Thank you for the review and great rating!

We are happy to congratulate you on your first wins and hope you keep enjoying the site.

Best regards,
The CasinoEstrella Team

Casino design is simple but effective. Everything works smoothly and the games provided are of good quality, from slots to Live Dealer games.

Account verification was made in about 24h after submitting required documents, and I've received money in Neteller in the 4th business day after making withdrawal request.

Live dealer Roulette should have lower minimum bets like 0.25 or 0.50 for casual players. All the players who bet high will continue to do so, while providing lower minimums takes will certainly attract more people.

If withdrawal was processed a little faster it would be great!

Just improve this two things and my next review will be of 9 or 10 stars for sure! ;)

Casino Estrella

há 8 anos

Hi PEDRO P.

Thank you for your review!

We appreciate that you had a good time on our site and congratulate you on your first winnings.

Regarding the Live Roulette limits, we do have tables that allow you to place bets from as little as 0.10€/$ on inside and/or outside bets. Have a look at our Live Roulette selection from Evolution Gaming and Ezugi, or get in touch with our support team if you need any assistance to find the right table.

Withdrawals are usually processed within 3 business days, the extra time was probably due to the fact that it was your first one. Since your account is verified now, be assured that there will be no extra delays in the future.

Best regards,
The CasinoEstrella Team

This casino is amazing,very high quality!

Design very simple and looking great. Huge amount of softs. Amazing welcome offer. Kind and helpful support.

Didn't liked only one thing, no sort games by provider.

Casino Estrella

há 8 anos

Hi Jubas,

Thanks a lot for this amazing review and these 9 Stars !

Few months ago, we indeed changed the layout of the site, we are happy it pleases you !

We understand your point on the game provider filter, and we already made a request to our technical team in order to set this up.

Regards,
The CasinoEstrella Team

I deposited €50 and tried the selection of slot games. There's a wide variety of slots, from all major developers as far as I could see. Overall very efficient customer service and easy as well as pleasant site to use. Can really recommend Casino Estrella to all players (even if I didn't win any jackpot :))!

I had no problems using the site and therefore I didn't experience any negative features.

Casino Estrella

há 8 anos

Hi Ubben1,

Wow, 10 stars!!! Did you know that "Estrella" means "Star" in Spanish? ;)

Thanks a lot of the fantastic review. We are thrilled to read that you enjoyed your time in our Casino and hope to see you again very soon. Crossed finger you win a jackpot next time!

Regards,
The CasinoEstrella Team

Good selection of games, efficiency customer support, fast payout! Must try at this casino.Keep it on ^-

Casino Estrella

há 8 anos

Hi Felicia_c,

First of: sorry for the late reply, we usually make a point to answer all feedback within 48 hours, but it seems that we missed your review before!

Thanks a lot of the great review and 7 stars! We are thrilled to read that you enjoyed your time in CasinoEstrella and hope to see you again very soon :)

Regards,
The CasinoEstrella Team

Good number of games and software providers. Nice site layout. Decent RTP.

Every 5 spins or so, you get an error asking you to close the game and re enter the game from lobby.

Customer support is not 24x7.

Would like to see more progressive jackpot games from NetEnt and microgaming.

Casino Estrella

há 8 anos

Hi Harry2k16,

Thank you for your review and these 7 stars!

You´re right we´ve got a lot of games - over 800 games, from 10 providers, to be exact! We´ll check with the Development team to add more progressive Jackpots though.

As for the error you are describing, we´ll make sure that our Tech support monitores it well, but we haven´t receive much complains at this regard. We hope it doesn´t happen to you anymore!

Last but not least, our Support is available on Live Chat from 10am until 11pm (CET), but you can always drop us an email and we´ll make sure to always answer to you on the following day if you send it outside of our working hours.

Regards,
The CasinoEstrella Team

Appealing layout, good choice of games, swift payout, friendly customer service

There is nothing negative I would have noticed. :)

Casino Estrella

há 8 anos

Dear Mattidahoe,

Thank you for your positive review and 10 star rating!!

We hope you keep enjoying your time on CasinoEstrella.

Regards,
The CasinoEstrella Team

Many games options, fast and useful live chat supports, fast account verification which just took few hours.

Page is simple and easy to use.

Everything looks fine, would recommend this casino if withdrawals also fast.

So far nothing dislike. Made 100 euros deposit and got 100 euros bonus, luckily finished bonus wagering, now have 900 euros pending withdrawals. Let us see how long withdrawals take.

Casino Estrella

há 8 anos

Dear Sarayang,

Thank you for your positive review and congratulations on your winnings!

We are glad to read that you are generally satisfied with the use of our site.

Note that we have made many improvements to our site recently (design, payment processes, etc) and according to those new changes your withdrawal should be approved within 3 days (maybe already tomorrow).

We wish you good luck for your future games and hope you keep enjoying your time on CasinoEstrella! :)

Regards,
The CasinoEstrella Team

Nice look and feel from the site. Sign up was quick.

Bonus needs to be claimed under "bonuses" after depositing- also it doesnt seem to work on all games

Casino Estrella

há 8 anos

Dear Anddidtheypayyou,

Thank you for your review and rating :) We're glad you enjoyed your time on CasinoEstrella.

Note that VIG (Visionary iGaming) is the only game provider who doesn't allow the transfer of "bonus money" on their games.

All other providers (Netent, Evolution Gaming, Ezugi, PlayNGo, Yggdrasil, ... etc ) on the other hand have no such restrictions, which means that you can play your full balance (bonus+real money) on most of our games.

Regards,
The CasinoEstrella Team

Casino Estrella is online casino which offer many different games. Here you can find Microgaming, Betsoft, NetEnt, Play'n GO and Visionary iGaming software providers. I joined at this casino at least some months ago. I think it was at least 6 months ago. But i never made any deposit here.

Well, a few days ago i was looking for some welcome bonus at casinos which has NetEnt software games. I came across Casino Estrella again, and after i read some bonus terms i was ready to make deposit. I made small deposit. I played here only for around an hour, the games were so cold and my balance just falling down towards zero.

Their webiste is ok, it is very similar to Lucky31 casino. Both casinos has the same owner, i played at Lucky31 casino too, but there i had better feeling while i was playing. Why? Because here, at Casino Estrella all lagged. Their website loads very slow, i have really good internet connection… so i think the problem was at their servers or something like this. I did not really enjoy just because of that. I was waiting almost a minute to get back to homepage where i could change the game.

Otherwise here it has pretty good ration. Only two complaints and both are solved. I trust this casino, but i do not think i will play again here. Like i said, the website loads very slow for me and i had really bad luck while i was playing.

I will rate Casino Estrella with 7 out of 10 possible stars. They offer some nice promotions, but i do not think i will claim it in the near future.

Their website loads really slow while i was playing here. And the second thing – at superpoints shop/store there could be some other games not only games from BetSoft providers to redeem free spins. Otherwise i like that you can change points into bonus as well.

Casino Estrella

há 9 anos

Hi Zerooo,

Thank you for your review and for the 7 stars :)

We´re glad to hear that you enjoyed our wide selection of games.

Regarding the loading speed, we didn´t receive any other complain but we´ll look into it!

As per promotions, it´s always very appreciated to get our player´s feedback. We always try to offer different kind of promotions, on different games and providers, in order to please all players.

For instance, we always offer 10 free spins on Monday to try a brand new game (and not just Betsoft!). This month, we offer a Happy Hour of free spins during the weekends on games from the provider Genii (look it up, they are all the more fun on Mobile!).

But we also offer two reload bonuses per week: on Wednesday with a symbolic wagering requirement of just 1x (!) and on Friday.

To let us know what kind of bonus you´d prefer, drop us an email at [email protected] . As I said, we appreciate our player´s opinion :)

Regards,
The CasinoEstrella Team

Semi good collection of slots, not any new slots. Just all old one

Technically very poor website. Many log in problem, I found 5 or 6 slot what never open, any browser, any device. Money go like blink on eye.

And most of all, support service is very rude and unfriendly. Never go back this place.

Casino Estrella

há 9 anos

Hi Jamethai,

Thank you for your review.

We do offer a lot of games - over 700 from 12 game providers, including slots, table games, Live Casino (one of the best, provided by Evolution Gaming!) and original games (such as a live Wheel of Fortune!).

And we always include brand new games from all our providers as soon as they are launched. For instance our latest additions are: Cloud Quest by Play N Go (released on the 10th of March by the supplier, available in our casino on the 14th), Aloha! by NetEnt (released on the 22nd of March, available on the 23rd), Seasons by Yggdrasil (released on the 24th of March, available on the 25th) and FrankenSlot´s Monster by BetSoft (released on the 1st of April, available on the 7th).

I reviewed your chats with our Support team and you seemed indeed unlucky on the technical side, as your free spins were not activated automatically as they should have. However our Support team was prompt to credit the equivalent in cash bonus and were friendly and polite while explaining the situation to you.

Should AskGamblers want to double check the quality and politeness of the support your received, I can send a copy of the chat.

Nonetheless, we are sorry that your experience in CasinoEstrella did not satisfy you. If there is anything we could do to make it up to you, feel free to contact us again :)

Regards,
The CasinoEstrella Team

"Casino Estrella" is a sister casino of "Dublinbet" and since my experience with this latest casino in recent days has been pretty good I decided to give it a try and take advantage of their welcome bonus of 100%.

One of the main attractions of Casino Estrella is the wide variety of games including slots, video poker, table games, keno, bingo, arcade and of course, live dealer games, one of my favorite sections of the casino, although I have to admit that maybe I prefer the live casino on dublinbet since there betting limits start at lower levels and this is good for low rollers and still remain attractive to high rollers, except for Fitzwilliams tables, the minimum bet is usually $ 10 , a slightly higher value from my point of view. Other interesting features are the addition of the mobile version of the casino and of course the robust number of software providers that make up the portfolio of games, among which we find Microgaming, NetEnt, Play'n Go, Betsoft, Genii, Yggdrasil, Ezugi , Actual Gaming, Visionary iGaming, among others, virtually all them leading brands in the market of gaming software development.

Another aspect that I really liked of Casino Estrella is the fast, efficient and friendly support service via chat; finance team has also done an excellent job to verify my documents smoothly in less than 24 hours even before I made my only deposit so far. Although this time I failed to fulfill my wagering requirements and my balance eventually fell down to zero, I have to say that my gaming experience here was quite nice, but I insist that perhaps the wagering requirements 30x deposit + bonus is a bit high, these requirements should be calculated only on bonus value, although I have to admit that this casino provides one of the highest percentages of contribution to live casino games (25%), which ultimately is what defines my favoritism by casinos belonging to the group Starfish Media, which by the way are licensed and regulated by the laws of Curaçao. In any case, I will be back at Casino Estrella expecting a better luck.

Casino Estrella

há 9 anos

Hi Raptordinos,

Thank you for your review.

Your feedback is fair and complete, and we truly value your opinion especially about the wagering requirements of our bonus.

Our welcome bonus must be wagered 30x (+deposit) indeed. However note that, if you deposit 100€, you receive a 100€ bonus, which means that your balance is 200€. You then start playing with your deposit money, your initial 100€. Should you generate winnings with your deposit money only, you can cancel your bonus and cash out your winnings. The extra 100€ of your bonus will be deducted but you are not bond to any requirements at this point.

Last but not least, we started a new loyalty bonus this year: every Wednesday, you can get a 10% reload up to 100€, with only 1x rollover- precisely for players who don´t want to be tied to bigger wagering requirements.

We hope to see you again very soon in CasinoEstrella and we wish you better luck :)

Regards,
The CasinoEstrella Team

A very fun online casino with a very nice range of different slots and a very correct payout. I think one of the fairest online casinos.

There really is nothing negative to criticize on, it has everything that a gambler and pay them correctly. Keep up the good I would say. dre711 ❤️

Casino Estrella

há 9 anos

Hi Dre V,

Thanks for this great review!

Receiving such a positive feedback from one of our players is a great way to start the day :)

We indeed offer a wide range of games providers, for slots but also table games and Live Casino ; and we are always adding new games, features and promotions, so stay tuned!

Regards,
The CasinoEstrella Team

Nothing, after the start I just experienced they lost a customer before I got started!

It's disgusting they promote the 100% welcome offer to reel you in. You create a new account, fill in your details so they know what country you are from and still get an email stating you will receive the bonus knowing damn well what country you are from and knowing damn well that country is excluded! If this is the first start of the user experience with this casino, I recommend staying far far away from it! Rediciuous, how hard is it to adjust the welcome email accordingly ?

Casino Estrella

há 9 anos

Hi BlackTemple,

Thank you for your review.

While we ask our customers to read our Terms&Conditions carefully and the list of restricted countries is clearly stated there, we also understand that the email you received was misleading and a mistake from our end.

I just sent your my email address via private message, so you can send me your user ID. We will credit manually the bonus that was promised to you in the promotional mailer.

Sorry for the inconvenience. I will be looking forward to your email.

Regards,
The CasinoEstrella Team