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Cassino Bob

Nossa classificação CasinoRank
7.5/10
CasinoRank
Classificação dos jogadores 240 Avaliações
Tempo de resposta às reclamações 23 Reclamações
1 dia média 23 Reclamações
O que gostamos
  • Prazos de retirada de 0 a 2 hora
  • Vários métodos de retirada
  • Disponível para celular
O que não gostamos
  • Número limitado de jogos de mesa
  • Suporte via chat online indisponível em português
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino Bob

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.bobcasino.com/pt
Estabelecido em
2017
Licenças
Malta Gaming Authority
Programa de Afiliados
Idiomas
Inglês, Finlandês, Alemão, Norueguês, Polonês, Português, Espanhol, Francês, Russo, Japonês, Chinês
Tipo de Cassino
Jogo Instantâneo, Celular

O Cassino Bob é um cassino online com jogos desenvolvidos pela NetEnt, Playson, Betsoft, Endorphina, Yggdrasil, entre outras empresas. Os jogadores têm acesso instantâneo a todos os jogos direto em um navegador ou por meio do cassino para celular do Cassino Bob. O site aceita transações em moedas convencionais e também aceita bitcoins, além de estar disponível em vários idiomas. O Cassino Bob é licenciado e regulado pela Autoridade de Jogos de Malta (Malta Gaming Authority).

Países e territórios restritos

Ao criar uma conta no Cassino Bob, algumas restrições devem ser observadas. A lista completa pode ser acessada em "Mais detalhes do cassino".

Jogos virtuais

O Cassino Bob tem uma vasta seleção de caça-níqueis de vídeo e os jogadores podem escolher entre títulos produzidos pela NetEnt, NextGen Gaming, Betsoft e outras reconhecidas desenvolvedoras de jogos. Os jogos podem ser categorizados por fornecedor ou encontrados por meio do mecanismo de busca. Entre os mais populares do cassino estão os caça-níqueis Starburst, Aloha! Cluster Pays, Fruit WarpCreature from the Black Lagoon.

Para aqueles que preferem jogos de mesa, o site oferece opções de Blackjack e Roleta, como a Roleta francesa e o Blackjack europeu. Há também uma seleção de vídeo pôquer que inclui: Joker Poker, Five Draw Poker, entre outros.

Jogos ao vivo

Os jogos ao vivo no Cassino Bob são desenvolvidos pela Evolution Gaming e estão disponíveis com um crupiê real 24 horas por dia. Isso inclui Roleta, Pôquer de três cartas e Blackjack, por exemplo.

Jogos para celular

O Cassino Bob também oferece jogos para celular totalmente otimizados.Isso significa que eles podem ser acessados de um navegador de celular usando smartphone e tablet.

Suporte

Os jogadores que precisarem de assistência podem usar o suporte via chat online do cassino, aberto 24 horas por dia, 7 dias por semana. No entanto, o recurso não está disponível em português. Outras formas de suporte incluem um formulário de contato online.

Segurança e imparcialidade

O Cassino Bob adota a criptografia SSL para garantir que informações pessoais e financeiras dos jogadores sejam mantidas em segurança em todos os momentos.

Um gerador de números aleatórios também é utilizado para garantir segurança aos jogadores e resutados imparciais.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino Bob. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Bob Casino - Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Resolvido
€320
Bob Casino - Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

staus Resolvido
Bob Casino - Self Exclusion issues
Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.
staus Resolvido
€1850

Estatísticas de Reclamações

Resolvido 22
Valor médio $ 56,897
Duração média da reclamação 6 dias
Resposta média 1 dia

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Avaliação do jogador
8.4/10 240 revisões

Principais avaliações de nossos jogadores

Do you like Bob? Which Bob? There are way too many Bobs around. Yeah, right, but there's only one Bob Casino around, and I do like it. Why? Simply because the casino has Microgaming games, but particularly because the casino has Supe It Up game. Any casino that has Supe It Up game, I like! If not available, I don't like! Hahaha. Nah, all the other game providers games mean nothing to me. Either I don't play them at all, or hardly play them at all, except for Play'nGo games, but Bob Casino hasn't got Play'nGo games. Without Microgaming, Bob Casino would have been just one more casino that I don't like, hahaha. Yeah, I'm that choosy and I'm that damn particular!

Bob Casino offers 10 no-deposit free spins upon registration, but I can't take that, due to country restriction, but that's okay. It's only 10 free spins anyway, and 10 free spins could hardly ever do much for thrills or wins. The first deposit Welcome Bonus is a slightly better offer, with a 100% bonus plus 100 free spins on Betsoft's game Boomanji, but spread over 4 days. Argh! I hate it when I have to split my free spins, making me wait for 4 days to complete a mere 100 free spins. Nothing like playing 100 free spins in one go, for more thrills and excitement, with or without any wins. In this sense, Bob Casino is no different than most other casinos, so nothing there for me to like.

Well, after getting the registration done, and after completing my profile, I proceeded to make my first deposit of $20 to claim the Welcome Bonus. Upon clicking Neteller's deposit option, I was damn disappointed to see a 2.5% fee chargeable for all deposits via Neteller! What the argh! At other casinos, I would simply refuse to make a deposit, but at Bob Casino, I had no choice to accept it. Why? Simply because I wanted to play on my favourite Supe It Up game. If not for this game, I would definitely not make a deposit! Would I make a second deposit? Most likely not! Not for as long as that deposit fee exists!

I don't blardy care if that deposit fee is for providing faster services, or for providing no-wagering free spins, or for whatever else reasons the casino may seem fit, because what matters most to me is that I'd be paying extra for some perks that I may never get to enjoy! Take the 100 free spins for example. After 4 days of playing them on Boomanji, I had won zero. A big fat zero. But I had certainly lost $0.50 all for nothing! Multiply this over many future deposits and the total amount would become absolutely ridiculous! There is only one choice left for me now, and that is to avoid playing again at Bob Casino, Supe It Up or not Supe It Up. I didn't win anything when I played the game, and the game didn't play well either, so that makes all the more reason for me not to go back and play at Bob Casino.

Hi, AFI4WINS! Thanks for your feedback and comments, it helps us to improve our service.

user avatar

Great selection of games and professional looking site. Verified nearly immediately which is very important. Will add more after more time.

No negatives so far but if I find any I will update the review.

Hi, PETERPIERRE311! Thanks for your kind words! Your Bob Good Luck !

user avatar

Really professional looking casino!!! Nice design, lots of games, lots of great bonuses offers. Still waiting for pay day but I'm looking forward to giving these guys a try.

Hi DANBERG Thanks for your kind review. Bob glad you are so happy with the selection of games and our design at Bob casino Thanks for choosing us. Your Bob Good Luck !

user avatar

Lots of games and got winnigs, nothing special. Everything seems to work

There are no responsible gaming tools at all. Even when asked they are not willing to set limits (deposit, time out, wagering limits, loss limits).

Hello , BLACKKER Thanks for review, we also had responsible gaming tools at this page https://www.bobcasino.com/terms-and-conditions, category RESPONSIBLE GAMING Thanks for choosing us. Your Bob

user avatar

Bob casino is a place I discovered earlier this month. I found out about their offer of 10 free spins for new registrations and I was eager to take them, especially since they were powered by many softwares I like such as Nextgen gaming, Endorphina, Netent and others.

The registration was very simple and after that I got the 10 free spins bonus added in my account section. So I activated the spins and they were on an interesting game called Aztec Secrets- with 10 paylines the spins were overall worth 1 euro. So I started to play them and in the first spins triggered free spins feature. The free spins give you 5 free spins without multipliers, but you do get one symbol as expanding one and because of that I ended up with a 100x bet win. When I was done with my free spins bonus I had 13€ balance and needed to wager it 40x.

Without any big hopes I spent my evening playing the same Aztec Secrets slot with minimum bets. I managed to trigger dozens of free spins rounds, some paid 100x bet, some less but after two days of playing I managed to wager the bonus and had 38€ withdrawable balance. Then I decided to deposit 20€ from Neteller to verify payment method. I was requested to make a selfie with my id and a text. I made one but it got rejected, so I spoke with live support to understand what was missing. Of course in the meantime I gambled my money and from 58 euro balance it drifted down to just 9 euros. Since they also have Softswiss games, I switched to play Scroll of Adventure slot. That was the right decision as I managed to get my balance up to 40 euros. I sent another selfie for verification and this time it got approved and my money got to my balance in an hour.

Overall I had a very nice time at Bob casino. I do think they have very nice support agents and game selection also was extensive. The withdrawal was almost lighting fast so I would come back to play there.

Dear BLONDIE, Thank you for your positive review. Bob glad you are so happy with the selection of games and the customer service you have received in our casino Thanks for choosing us. Your Bob.

user avatar

I like the theme of the website and the selection of games looked great.

The false advertising sent out in an email. It told me to sign up and get 10 free no deposit spins. When I signed up they told me I had to make a deposit for those 10 free NO DEPOSIT spins. Unacceptable. Bobcasino can go straight back into the spam folder for all I care now. Good luck!

Hello DONKEYRAMP, In Bob Casino 10 NO DEPOSIT freespins add automatically! Only No-deposit freespins is not available for BTC players. Your Bob.

user avatar

I like the feel of the website but couldn't play all games because I had some kind of bonus, although I didn't put in a bonus code. When asking for the free spins bonus they said I didn't put in a bonus code. So I am pretty confused.

Not all games could be played because I had a bonus, was a bit strange because alot of games are not working with the bonus. Also I tried a first deposit because it is a new casino. I clicked the banner on the website claiming the 100% bonus and free spins. I got the 100% bonus but didn't got the free spins. When I contacted Bob they said I had to fill in a bonus code, but I deposited by clicking on the banner and I could right away deposit. After contacting they didn't want to help me whatsoever. No problem, but not friendly also for a new casino. I am gambling a lot and this is the first time that I felt like click bait, not coming back.

Hello Kieran.briels, Thank you for your feedback and for bringing these issues to our attention. We’re sorry to hear about the confusion and frustration you experienced with our bonuses and game availability. If you’re open to giving us another chance, please reach out to our support team directly. We’d like to address your concerns personally and work towards a resolution. Thank you for your input, and we hope to have the opportunity to make things right. Best regards, The Bob Casino Team

user avatar

Great selection of slots
Fast customer service
Nice welcome bonus

And by far the fastest withdrawals I have ever seen, on my first withdrawal my documents got accepted almost immediately and on my second withdrawal using Trustly the money was on my bank account in less than two minutes! Definitely a casino I would recommend!

No Microgaming slots
Translation on the Finnish version of the site is bad on some occasions

Hello PSLOTS, Thank you for taking your time to write review! We do our best to provide as many games as we can and Microgaming will be add soon! Finnish version of the site wil be fix ASAP!

user avatar

Amazing casino, fair bonus, good games, a lot of providers (despite not having netent, play&go), excellent support, and the best of all mega fast withdraws like 15m, or so, after I send the documents I got the withdraw. So that's just amazing for first withdraw. Keep going you are in the right track, recommend it for sure

Hey JSBAGS, Thanks a lot for the nice review :)))

user avatar

One of the greatest casinos I have ever played. I missed Netent games but Amatic and Endorphina are great too. I have never seen fastest skrill withdraw than this casino. I asked for withdraw and after 2-3 minutes I got my winnings. I would totally recommend this for other player.

Hello, KBGAMER Thanks for your kind review. We know fast withdrawal is the key feature of high-quality service. Thanks for choosing us. Your Bob.

user avatar

Notícias do Cassino Bob

Leia todas as notícias sobre o Cassino Bob, fique ligado nas novidades e bônus exclusivos.

Entre na disputa por €500 e 500 giros extras no Cassino Bob
Promoção Entre na disputa por €500 e 500 giros extras no Cassino Bob

O Cassino Bob está com uma ótima promoção para os jogadores. O Caminho para Eldorado é uma disputa na qual você tem como objetivo de encontrar o tesouro para ganhar uma parte do prêmio de €500 em dinheiro e 500 giros extras todos os dias! Nada mal, concorda? Então, confira o que é necessário para entrar na competição.Em busca do tesouroOuvimos dizer que o Velho Bob sabe onde está o tesouro e ele pode te mostrar o caminho. Um dos melhores cassinos online está com prêmios alucinantes no valor de €500 + 500 giros extras por dia. Você pode escolher quaisquer caça-níqueis online disponíveis no Cassino Bob para jogar e participar da disputa. O objetivo principal é coletar o máximo de pontos que puder para garantir o melhor lugar na tabela de classificação. Como participar da disputa no Cassino BobPara participar da competição, você precisa saber alguns pontos importantes. Em primeiro lugar, é preciso fazer cadastro ou efetuar o login no site do Cassino Bob.Além disso, os jogadores devem clicar na promoção para fazer parte dela e coletar pontos, que seguem o seguinte critério: €1 apostado = 1 ponto na competição. Ou seja, se você apostar €100, receberá 100 pontos.Também é exigido fazer  uma aposta mínima de 0,1 euro. Os pontos acumulados de todos os jogadores serão exibidos na tabela de classificação localizada na página do torneio Caminho para o Eldorado.Por fim, ainda é importante ressaltar que:Os giros extras serão concedidos para o caça-níquel The Dog House Megaways; caso não esteja disponível na sua região, as rodadas serão disponibilizadas para o caça-níquel Aztec Magic Bonanza;Os prêmios em dinheiro serão creditados na conta do jogador com requisito de aposta mínima de 3x, sendo que quaisquer ganhos obtidos deverão ser apostados 5x;O requisito de aposta para os giros extras nos caça-níqueis selecionados deverá ser cumprido em até 14 dias. Como sempre, lembre-se de verificar os termos e condições de uso da promoção na íntegra no site do cassino. Você também pode consultar a nossa avaliação do Cassino Bob para saber mais detalhes sobre o site, incluindo métodos de pagamento disponíveis para jogadores brasileiros e bônus de cassino. 

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