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Cassino Bob

Nossa classificação CasinoRank
7.5/10
CasinoRank
Classificação dos jogadores 240 Avaliações
Tempo de resposta às reclamações 23 Reclamações
1 dia média 23 Reclamações
O que gostamos
  • Prazos de retirada de 0 a 2 hora
  • Vários métodos de retirada
  • Disponível para celular
O que não gostamos
  • Número limitado de jogos de mesa
  • Suporte via chat online indisponível em português
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino Bob

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.bobcasino.com/pt
Estabelecido em
2017
Licenças
Malta Gaming Authority
Programa de Afiliados
Idiomas
Inglês, Finlandês, Alemão, Norueguês, Polonês, Português, Espanhol, Francês, Russo, Japonês, Chinês
Tipo de Cassino
Jogo Instantâneo, Celular

O Cassino Bob é um cassino online com jogos desenvolvidos pela NetEnt, Playson, Betsoft, Endorphina, Yggdrasil, entre outras empresas. Os jogadores têm acesso instantâneo a todos os jogos direto em um navegador ou por meio do cassino para celular do Cassino Bob. O site aceita transações em moedas convencionais e também aceita bitcoins, além de estar disponível em vários idiomas. O Cassino Bob é licenciado e regulado pela Autoridade de Jogos de Malta (Malta Gaming Authority).

Países e territórios restritos

Ao criar uma conta no Cassino Bob, algumas restrições devem ser observadas. A lista completa pode ser acessada em "Mais detalhes do cassino".

Jogos virtuais

O Cassino Bob tem uma vasta seleção de caça-níqueis de vídeo e os jogadores podem escolher entre títulos produzidos pela NetEnt, NextGen Gaming, Betsoft e outras reconhecidas desenvolvedoras de jogos. Os jogos podem ser categorizados por fornecedor ou encontrados por meio do mecanismo de busca. Entre os mais populares do cassino estão os caça-níqueis Starburst, Aloha! Cluster Pays, Fruit WarpCreature from the Black Lagoon.

Para aqueles que preferem jogos de mesa, o site oferece opções de Blackjack e Roleta, como a Roleta francesa e o Blackjack europeu. Há também uma seleção de vídeo pôquer que inclui: Joker Poker, Five Draw Poker, entre outros.

Jogos ao vivo

Os jogos ao vivo no Cassino Bob são desenvolvidos pela Evolution Gaming e estão disponíveis com um crupiê real 24 horas por dia. Isso inclui Roleta, Pôquer de três cartas e Blackjack, por exemplo.

Jogos para celular

O Cassino Bob também oferece jogos para celular totalmente otimizados.Isso significa que eles podem ser acessados de um navegador de celular usando smartphone e tablet.

Suporte

Os jogadores que precisarem de assistência podem usar o suporte via chat online do cassino, aberto 24 horas por dia, 7 dias por semana. No entanto, o recurso não está disponível em português. Outras formas de suporte incluem um formulário de contato online.

Segurança e imparcialidade

O Cassino Bob adota a criptografia SSL para garantir que informações pessoais e financeiras dos jogadores sejam mantidas em segurança em todos os momentos.

Um gerador de números aleatórios também é utilizado para garantir segurança aos jogadores e resutados imparciais.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino Bob. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Bob Casino - Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Resolvido
€320
Bob Casino - Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

staus Resolvido
Bob Casino - Self Exclusion issues
Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.
staus Resolvido
€1850

Estatísticas de Reclamações

Resolvido 22
Valor médio $ 56,897
Duração média da reclamação 6 dias
Resposta média 1 dia

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Avaliação do jogador
8.4/10 240 revisões

Principais avaliações de nossos jogadores

Good welcome offer, design and choice of games, but...

Terrible support, completely lost in their offers and site and huge commission for deposit.

Hello Lorenzo1, Thank you for your feedback. We appreciate your positive remarks about our welcome offer, design, and game selection. We strive to provide excellent customer service and are continuously working to improve our support team's efficiency. If you encountered specific issues, please reach out to us directly so we can address them promptly. Best regards, The Bob Casino Team

user avatar

Good welcome offer on the first view, nice design and lot of game providers.

I usually play btc but they said they not issue any bonuses for btc players! Do not matter how much i deposit! Even welcome offer not available for me! And this is bitcoin casino, really??

When I asked about exchange rate support said "check in google". It's ok, but seems they don't care much about their future players. I will not stay here.

Dear MELLISA91 we do not position our casino as BTC casino, because we don't offer BTC bonuses. Sorry for inconveniences, and you are free to take all bonus offers using other currency ! Your Bob!

user avatar

Nothing special to like on this casino, the layout is standard, payment system standard, and they are "another casino" from the same brand, nothing special.

The casino terms and conditions of the bonus is quite strange.
Bob Casino has a right to confiscate any bonuses or winnings, received in a fraudulent manner. Bob Casino rules forbid abusing bonus offers. If such abuse is discovered, the casino has a right to confiscate the winnings and deny the player any bonus access.
I tried to give a chance on the casino to explain what is considered abuse, and they only said to make high bets on high variance games and change to low variance games with lower bet, but how is it possible since the bet size is capped on $5?
Impossible indeed, I asked which games are considered high variance and low variance and the information was denied, I can consider this casino abuse from their own TOS to flag accounts, AKA SCAM casino, avoid it at all costs, since all big wins will be nulified and nothing will be possible to get the winnings back, considering the last review made about the case.

Hello Judasgoat, We’re sorry to hear about your recent experience with Bob Casino. If you believe there has been a misunderstanding or if you have any unresolved issues, please contact our support team directly. We are here to address any concerns you may have and to provide clarification on any aspect of our terms. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience with us. Best regards, The Bob Casino Team

user avatar

A new online casino I was looking for
But what happened next I had no idea that's for sure...

I was having fun and spending some money
At times my bank balance didn't find this that funny...

But in the end it was all worth my while
When I received an email that made me smile...

The VIP manager that was given to me
This could be luck maybe fate her name Elly...

I can't help myself so I'm just gunna
Tell her the truth and let her know she's a stunner...

If only I could meet her in person
Even on my best behaviour I reckon we'd be flirting...

I'd do my very best I could do to impress her
Hopefully I'd get to undress her (haha)

She'd realise my name wasn't Phil but Peter
Oh the things I'd do to actually meet her...

So generous, kind and polite
Always willing to give so I just might...
Ask her again for some free spins
Or a bonus with some luck I just might win...

And if I was ever so lucky for that to happen
Pack your bags and get ready to party!!
To Australia I'd bring you no return flight
Your imagination from here Elly... Good Night!!

This is for the BEST VIP MANAGER ever. Always willing to give a bonus or some free spins!

Hello Phillipcollins, Thank you so much for your delightful review! If you have any more feedback or need further assistance, feel free to reach out. We’re here to help and ensure your gaming experience remains exceptional. Thank you for choosing Bob Casino, and we wish you the best of luck in your future games! Best regards, The Bob Casino Team

user avatar
Usuário inativo
9/10

hello
I have to say that I think it's the first time I agree with the rating given by askgamblers - casino SUPERB

1-Layout and site navigation--9
2-game selection-----------------9
3-support----------------------------10
4-promotions and loyalty------9
5-balance of RTPslots----------8
6-payments-------------------------10(if it possible I give 11 because payments of players wins are made in about 5 to 10 minutes to wallets)

Congratulations BOB casino.

GOOD LUCK TO ALL

Deposit fee of 2.5%, no fair start losing before you start playing. Netent not available to my country, but this I do not think is the responsibility of the casino.

Dear JMORE66, Thank you for your positive review! Your Bob!

user avatar

Almost good casino as welcome offer pack is pretty cool. Moreover, I like 10 Free Spins without a deposit.

Don't really like that the cap for first deposit bonus €100 and you can only receive 25 Free spins per day out of 100. Also, don't like a design, but it is just on my taste. Max withdrawal from free spins only €50. The 2.5% deposit commission is constrained if deposit with paysafe.

Hello Helen88, Thank you for your feedback. We appreciate you taking the time to share your thoughts about our casino. We’re glad to hear you enjoyed the welcome offer and the free spins without a deposit. However, we’re sorry to learn that some aspects of our bonus structure and design did not meet your expectations. We understand your concerns about the bonus cap and the limitations on free spins withdrawals. Our team is continuously working to enhance our offerings and user experience, and your feedback is valuable in guiding these improvements. Thank you for your insights and for being part of our community. Best regards, The Bob Casino Team

user avatar

- Large amount of deposit bonuses
- Large amount of providers and more providers added every now and then
- Very quick withdrawals
- Super friendly staff

The 2.5% deposit surcharge makes things difficult if using a paysafe card to deposit. Other than that I can't complain.

Hi DALEE1 Thanks for your kind review. Thanks for choosing us. Your Bob Good Luck !

user avatar

- Very quick withdrawals
- Super friendly staff
- Large amount of deposit bonuses
- Large amount of providers and more providers added every now and then
- Understanding support (winnings won't get voided due to a small mistake in wagering)
- EGT
- Site looks really neat

- The theme of the casino
I don't really have more negative feedback. Playing on this casino has been very enjoyable everytime.

Hey, PETOSIILI! Thanks for your kind review! Your Bob!

user avatar

Bob Casino is awesome! The online support I find to be very helpful, there's fun tournaments to participate in with cash prizes, seem more than willing to reward their players with deposit bonuses, and most of all The VIP managers take exceptional care of their clients treating them like true VIP, a special mention to Elly, she's the best!!

The 2.5% deposit surcharge makes things difficult if using a paysafe card to deposit. Other than that I can't complain.

Hi, PHILLIPCOLLINS! Thanks for your kind words! Your Bob!

user avatar

To like everything, plague stocks, adequate support (24/7). Bonus policy is perhaps one of the best for today. Instant payments are simple, a fairy tale. Really 5 minutes for electronic wallets are output. A design, the mood always raises). Good luck and development!

No, everything suits. Only sometimes the commission 2.5% strains, it is necessary to consider the amount of the deposit.

Hey, REXIII! Thanks a lot for the kind review :))) Bob.

user avatar

Notícias do Cassino Bob

Leia todas as notícias sobre o Cassino Bob, fique ligado nas novidades e bônus exclusivos.

Entre na disputa por €500 e 500 giros extras no Cassino Bob
Promoção Entre na disputa por €500 e 500 giros extras no Cassino Bob

O Cassino Bob está com uma ótima promoção para os jogadores. O Caminho para Eldorado é uma disputa na qual você tem como objetivo de encontrar o tesouro para ganhar uma parte do prêmio de €500 em dinheiro e 500 giros extras todos os dias! Nada mal, concorda? Então, confira o que é necessário para entrar na competição.Em busca do tesouroOuvimos dizer que o Velho Bob sabe onde está o tesouro e ele pode te mostrar o caminho. Um dos melhores cassinos online está com prêmios alucinantes no valor de €500 + 500 giros extras por dia. Você pode escolher quaisquer caça-níqueis online disponíveis no Cassino Bob para jogar e participar da disputa. O objetivo principal é coletar o máximo de pontos que puder para garantir o melhor lugar na tabela de classificação. Como participar da disputa no Cassino BobPara participar da competição, você precisa saber alguns pontos importantes. Em primeiro lugar, é preciso fazer cadastro ou efetuar o login no site do Cassino Bob.Além disso, os jogadores devem clicar na promoção para fazer parte dela e coletar pontos, que seguem o seguinte critério: €1 apostado = 1 ponto na competição. Ou seja, se você apostar €100, receberá 100 pontos.Também é exigido fazer  uma aposta mínima de 0,1 euro. Os pontos acumulados de todos os jogadores serão exibidos na tabela de classificação localizada na página do torneio Caminho para o Eldorado.Por fim, ainda é importante ressaltar que:Os giros extras serão concedidos para o caça-níquel The Dog House Megaways; caso não esteja disponível na sua região, as rodadas serão disponibilizadas para o caça-níquel Aztec Magic Bonanza;Os prêmios em dinheiro serão creditados na conta do jogador com requisito de aposta mínima de 3x, sendo que quaisquer ganhos obtidos deverão ser apostados 5x;O requisito de aposta para os giros extras nos caça-níqueis selecionados deverá ser cumprido em até 14 dias. Como sempre, lembre-se de verificar os termos e condições de uso da promoção na íntegra no site do cassino. Você também pode consultar a nossa avaliação do Cassino Bob para saber mais detalhes sobre o site, incluindo métodos de pagamento disponíveis para jogadores brasileiros e bônus de cassino. 

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