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BetandPlay Casino

Item: BetandPlay Casino
Rating: 8.9
Author: Fabiana S.

Nossa classificação CasinoRank

8.9/10

CasinoRank

Classificação dos jogadores 74 Avaliações

8.1/10

74 Avaliações

Tempo de resposta às reclamações 11 Reclamações

0 horas média 11 Reclamações

O que gostamos

Criptomoedas disponíveis como método de saque e de depósito
Pacote de boas-vindas até 2500 EUR + 300 rodadas grátis
Visual do site moderno e bonito

O que não gostamos

Atendimento apenas em inglês
Site em inglês

Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.

Fabiana S.

Detalhes de BetandPlay Casino

Aqui você encontra todos os detalhes sobre esse cassino.

Geral
Pagamentos
Jogos
Jogo Responsável
Atendimento ao Cliente

Website

https://www.betandplay.com

Estabelecido em

2023

Licenças

Curacao

Empresa

DAMA.NV.Casinos

Programa de Afiliados

Tycoon Partners

Idiomas

Inglês, Alemão, Polonês, Italiano, Norueguês, Árabe

Tipo de Cassino

Crypto Casino, Jogo Instantâneo, Live Casino, Celular

Métodos de Depósito

AstroPay Card, Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Interac, Jeton, Litecoin, Maestro, MasterCard, MiFinity, MuchBetter, Neosurf, Neteller, Pay4Fun, Paysafe Card, Payz, Skrill, Visa, eZeeWallet

Taxas de Depósito

Não

Métodos de Saque

AstroPay Card, Bank Wire Transfer, Bitcoin, Bitcoin Cash, CashtoCode, CoinsPaid, Dogecoin, Ethereum, Interac, Jeton, Litecoin, Maestro, MasterCard, MiFinity, MuchBetter, Neosurf, Neteller, Pay4Fun, Payz, Rapid Transfer, Skrill, Tether, Visa, eZeeWallet, iDebit

Taxas de Saque

Não

Limite de Saque

7.500 EUR por semana, 15.000 EUR por mes

Moedas

ADA, Dólar australiano, Binance Coin, Bitcoin, Bitcoin Cash, Dolar canadense, Dogecoin, Euro, Iene japonês, Litecoin, Dólar neozelandês, Coroa norueguesa, Zloty polones, Ripple, Rublo russo, Tether, Dólar americano

Tempo Pendente

0 a 48 horas

Tempos de Saque

Carteiras Eletrônicas 0 a 1 hora
Transferências Bancárias 5 a 9 dias
Pagamentos com Cartão 0 a 1 hora
Saques aos Fins de Semana Não
Ganhos de Jackpot Progressivo None

Provedores de Jogos

1spin4win, 1x2Games, 3 Oaks Gaming, 4ThePlayers, 7Mojos, Authentic Gaming, Avatar UX, BF Games, BGAMING, Belatra, Betsoft, Big Time Gaming, Slammer Studios, Boomerang, Booming Games, Bulletproof Games, CT Interactive, Endorphina, EvoPlay, Evolution Gaming, Ezugi, Fantasma Games, Fazi, Felix Gaming, Fugaso, GameArt, Games Global, Gamevy, Gamomat, Gamzix, Habanero, Hacksaw Gaming, High5Games, Hölle Games, Iron Dog Studios, KA Gaming, Kalamba Games, Kiron Interactive, LuckyStreak, Mancala Gaming, Mascot Gaming, Merkur Gaming, Mr. Slotty, NetEnt, NetGame, Nolimit City, Northern Lights Gaming, Nucleus Gaming, Oryx Gaming, Peter & Sons, Platipus Gaming, Play'n GO, Playson, Playtech, Pocket Games Soft, Popiplay, Pragmatic Play, Push Gaming, Quickfire, Quickspin, Red Tiger Gaming, Reflex Gaming, Relax Gaming, SmartSoft Gaming, Spearhead Studios, Spinomenal, Spribe, Sthlm Gaming, Swintt, Thunderkick, Tom Horn Gaming, True Lab, VIVO Gaming, Wazdan, Wizard Games, Yggdrasil Gaming

RTP

Nao definido

RNG Testado

Não

Jackpots Progressivos

Não

Recurso de Histórico de Jogo

Não

Ferramenta de Limite de Depósito

Sim

Ferramenta de Limite de Aposta

Sim

Ferramenta de Limite de Perda

Sim

Ferramenta de Limite de Tempo/Sessão

Sim

Ferramenta de Autoexclusão

Sim

Ferramenta de Pausa/Tempo de Descanso

Sim

Ferramenta de Reality Check

Não

Teste de Autoavaliação

Não

Bloqueio de Saque

Não

Participação em Registro de Autoexclusão

Não

Chat ao Vivo

24/7

Suporte por E-mail

[email protected]

Seção de Perguntas Frequentes

Não

Ponto de Vista do Editor

Com um pacote de boas-vindas que entrega 2500 EUR + 300 rodadas grátis, o BetandPlay Casino chama a atenção dos jogadores, mas ganha os corações deles com sua estrutura completa e catálogo de jogos variado, vale a pena se cadastrar no seu cassino.

Como Funciona o Betandplay Casino

Entrar a se tornar um jogador que consegue se divertir e lucrar de forma segura começa com a escolha de um bom cassino online. E nós sabemos que opções não faltam no mercado, já que com uma pesquisa rápida é possível encontrar centenas de cassinos online.

Porém, escolher um ou até dois cassinos leva tempo e energia, e por isso aqui no AskGamblers nós avaliamos cada um dos cassinos online e entregamos as informações vitais de forma direta e sincera, para que você economize o seu tempo e até seu dinheiro.

E nesta avaliação, você encontra uma análise completa que fizemos de um cassino online novato que pode ser uma boa opção para a sua jornada, o BetandPlay Casino. Criado e lançado em 2023, o BetandPlay Casino é mais um entre os vários cassinos online gerenciados pelo Dama N.V, um grupo empresarial influente e com grande experiência no internacional.

Ao acessar este site pela primeira vez, o que mais nos chamou a atenção foi o bônus de cassino oferecido pelo BetandPlay Casino. Na verdade, é um pacote de boas-vindas, que pode entregar 25000 EUR + 300 rodadas grátis nos quatro primeiros depósitos, sendo:

1° depósito – 100% até 500 EUR + 50 rodadas grátis
2° depósito – 100% até 250 EUR + 100 rodadas grátis
3° depósito – 50% até 750 EUR + 50 rodadas grátis
4° depósito – 25% até 1000 EUR + 100 rodadas grátis

Já vimos que o usuário recém-cadastrado tem uma bela vantagem nas mãos, mas o que mais o BetandPlay Casino pode oferecer? Vamos ver nos próximos tópicos.

Dados e Opções de Pagamento do Betandplay Casino

Na seção de pagamentos, nós encontramos boas opções gerais que podem ser bem úteis e eficientes para o jogador, porém, a plataforma não oferece o método mais popular por aqui, o PIX. Em vez disso, indicamos que você utilize os seguintes métodos disponíveis na plataforma: Cartão de crédito e débito (Visa e Mastercard), Carteiras digitais (Skrill, Neteller, Payz, Neosurf, MuchBetter e Pay4Fun) e Criptomoedas (Bitcoin, Dogecoin, Bitcoin Cash, Litecoin e Ethereum).

Para testar todos os aspectos da plataforma, fizemos depósitos e saques, além de examinar o documento de termos e condições à procura de quaisquer taxas cobradas pela plataforma. No fim, podemos dizer que o BetandPlay Casino não cobra nenhum tipo de taxa ou tarifa sobre os pagamentos que são feitos dentro de sua plataforma, o que é positivo.

Também é importante dizer que, assim como os cassinos no Brasil, o BetandPlay Casino também possui uma política obrigatória de KYC que é levada à sério. Este é o processo de confirmação da identidade do usuário para evitar fraudes, solicitando fotos de documentos e comprovantes para isso.

Todo este processo pode levar alguns dias úteis para ser finalizado e o jogador fica impedido de fazer retiradas de sua conta até ser aprovado.

Betandplay Paga mesmo?

Em pouco mais de um ano de existência, o BetandPlay Casino conseguiu acumular uma bela base de usuários. Avaliamos de perto os relatos destes usuários na plataforma e não encontramos nenhum relato grave de calote ou fraude de pagamento, o que nos leva a deduzir que o BetandPlay Casino é um bom pagador.

Jogos no Cassino Betandplay

O catálogo de jogos é a parte mais importante em um cassino e dita boa parte da experiência que o jogador terá na plataforma. No BetandPlay Casino, navegamos pela lista de jogos e podemos dizer que a plataforma faz bem seu trabalho e entrega milhares de títulos, as principais categorias da marca são:

Slots - Caça-níqueis online

No BetandPlay Casino pudemos encontrar o grande foco da plataforma, os caça-níqueis. A marca leva a sério e não quer que seus usuários fiquem sem opções, por isso, oferecem centenas de slots para aproveitar.

Crash - Jogos Instantâneos

Também conhecidos como instant games, esta categoria é a nova preferida da maioria dos jogadores. E no BetandPlay Casino entrega uma bela variedade deste jogo, como o Aviator e o SpaceXY que podem oferecer multiplicadores de investimento altíssimos.

Cassino ao vivo

As salas de cassino ao vivo também estão presentes em grande quantidade e variedade no BetandPlay Casino, com destaque para as salas de blackjack e também do Crazy Coin Flipp.

Betandplay Casino APP

Infelizmente o BetandPlay Casino não oferece app, mas sim um site otimizado para dispositivos móveis. Testamos o site por mais de duas horas e tudo funcionou muito bem, incluindo seu suporte e os jogos de cassino.

Suporte ao Cliente no Betandplay Casino

O usuário que quiser entrar em contato com o BetandPlay Casino poderá fazer isso através do e-mail [email protected] ou também através do chat ao vivo. Ambos os canais funcionam 24/7 de acordo com a plataforma, porém, assim como todo o site, o atendimento também é feito m inglês.

Segurança e Imparcialidade

No BetandPlay Casino encontramos um site seguro com o certificado SSL e o protocolo HTTPS que são ferramentas de criptografia básicas neste objetivo. Também avaliamos o catálogo de jogos e todos eles são de provedoras licenciadas, ou seja, passaram pelos devidos testes de segurança e imparcialidade e foram aprovados.

Betandplay Casino É confiável?

O BetandPlay Casino é confiável, encontramos a seguinte licença ativa do cassino:

CGA – Curaçao Gaming Authority – N° de licença: 8048/JAZ - 152125

Compromisso do Betandplay Casino com o Jogo Responsável

A página com conteúdo de jogo responsável oferecida pelo BetandPlay Casino é completa e entrega tudo que é necessário ao usuário. Porém, todo o conteúdo está em inglês, e a única ferramenta de controle de conta que a marca oferece é a autoexclusão.

Conclusão

O BetandPlay Casino é um cassino online com tudo o que você precisa para ter uma jornada segura e com ganhos satisfatórios. Porém, ainda não é um dos melhores cassinos online que temos disponíveis, já que a concorrência é alta e esta marca ainda precisa se adaptar, começando por traduzir seu site.

No geral, indicamos a plataforma por todas as vantagens que oferece e sua boa estrutura de cassino, vale a pena fazer um teste.

Bônus do BetandPlay Casino

Confira os BetandPlay Casino bônus e escolha o melhor para você.

Descobrir todos os bônus

Rodadas grátis

300 Rodadas Grátis

Giros Grátis N/A

Requisitos de Apostas de Giros Grátis N/A

Depósito Mínimo N/A

Detalhes do bônus Solicitar bônus

18+ | T&C Aplicáveis

Bônus de depósito

25% up to 1000

Requisitos de Apostas N/A

Porcentagem do Bônus N/A

Depósito Mínimo N/A

Detalhes do bônus Solicitar bônus

18+ | T&C Aplicáveis

Bônus de depósito

50% até €750 + 50 Rodadas Grátis, 3º Depósito Bônus

Requisitos de Apostas N/A

Porcentagem do Bônus N/A

Depósito Mínimo N/A

Detalhes do bônus Solicitar bônus

18+ | T&C Aplicáveis

Bônus de depósito

100% até €250 + 100 Rodadas Grátis, 2º Depósito Bônus

Requisitos de Apostas 50xb

Código de Bônus BNP2

Depósito Mínimo €20

Detalhes do bônus Solicitar bônus

18+ | T&C Aplicáveis

Reclamações

Leia as reclamações que outros jogadores deixaram sobre BetandPlay Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações

Enviar reclamação

Betandplay Casino - Unresolved withdrawal and possible false payment confirmation

I am submitting this complaint urgently because my withdrawal of 4000 USD from 24 October 2025 has still not reached my bank account, while the casino continues to say that the transaction was completed. My bank has confirmed many times that there is no incoming transfer, and the payment document from the casino cannot be traced in their system.

I have already sent my full bank statements, but the casino keeps sending me back to the bank instead of giving a real trace of the transfer. Now the casino is asking me to pay an extra fee for a tracing process without any proof that the funds were sent correctly. This makes me very concerned about the accuracy of the information they gave me.

There is a clear conflict between the casino's messages and the bank's confirmed investigation. I am worried that the payment document the casino provided may not be a real transfer, and I need AskGamblers' help to confirm this.

I request that the casino provide a valid trace number that my bank can verify. Until that is done, my funds are missing, and there is no explanation. I have cooperated fully, and the delay is not acceptable.

I am asking for urgent review because this situation is highly suspicious, and I cannot get a proper answer from the casino.

Rejeitado

$4000

Betandplay Casino - I am submitting an urgent complaint regarding missing funds

Date of Incident: 25/10/2025

Casino Account: [Your Account ID / Username]

Complaint:

Dear AskGamblers Support,

I am submitting an urgent complaint against Bet and Play regarding missing funds and repeated withdrawal issues. Despite multiple attempts to resolve this directly with the casino, the matter remains unresolved, and I now require your intervention.

On 25/10/2025, I won $5,000 on the Bet and Play platform and submitted a withdrawal request. Initially, the withdrawal appeared as pending, but I was later asked to provide verification documents. I promptly submitted the required documentation, yet my withdrawal was rejected, and the full $5,000 was returned to my game balance.

After resubmitting the required documents, I requested a withdrawal of $4,000, leaving $1,000 in my account. I did not play any of the remaining $1,000. However, my account now shows only $500, with no record of any pending withdrawal, transaction, or deduction for the missing $500.

I have been attempting to withdraw funds since Saturday, immediately after clearing all wagering requirements, yet no resolution has been provided.

Additionally, the bonus that was active on my account at the time only allowed winnings up to 10x the bonus amount. Despite adhering to this limit, the casino failed to raise this bonus-related issue during my multiple withdrawal attempts and chats with support on 25/10/2025. I was only informed of this on 27/10/2025, creating further confusion and frustration.

Key points of concern:

• Wagering requirements were fully met.

• At no point did my bets exceed allowed limits.

• The casino failed to communicate the bonus limitation during initial withdrawal attempts.

• I have been attempting withdrawals since Saturday with no resolution.

• $500 remains unaccounted for with no explanation.

• Repeated delays and inconsistent support responses have caused significant frustration.

Given the ongoing mismanagement of my account and the missing funds, I request AskGamblers’ immediate assistance to:

1. Investigate the missing $500.

2. Ensure the $4,000 withdrawal is processed without further delay.

3. Clarify any bonus-related restrictions that should have been communicated earlier.

Attached are all relevant screenshots, documents, and correspondence with the casino. This situation has severely undermined my confidence in Bet and Play, and I urge AskGamblers to take swift action.

Thank you for your urgent attention to this matter.

Resolvido

$500

Betandplay - Deposit not credited since October 13

Hello AskGamblers Team,

I am contacting you regarding a missing deposit at BetAndPlay Casino.

• I made a deposit on October 13, 2025, but the money has never been credited to my account.

• I contacted the casino via live chat and email. The support replied that the case was forwarded and asked me to “please be patient.” Later, the live chat was closed without any solution.

• I have attached screenshots of the payment confirmation, live chat, and email correspondence as proof.

It has now been over a week, and my deposit remains missing. I kindly request your assistance in recovering my deposit or getting a refund from BetAndPlay Casino.

Casino: BetAndPlay Casino

Date of deposit: 13.10.2025

Deposit method: , Visa / Bank Amount 740 Username / Email: < sent to the casino >

Não resolvido

€740

Betandplay Casino - Keep Cancelling Withdrawal

Hi. After many many deposits at this casino - I finally had a win but they keep cancelling my withdrawal. I paid via ApplePay and submitted the exact payment from my bank statement. They keep saying that it doesn’t show the exact casino name? It’s not my fault what name (they) the merchant use on transactions? Specifically DAMA N.V? I told them they can also see that a couple of days before I made another ApplePay payment to another casino which also happened to be a DAMA N.V casino and the same merchant name appeared of SELLPRGO. ApplePay also never deduct the exact amount that gets deposited into the merchants account even though they receive the exact amount. It sometimes is processed in EUR for some reason. I even sent them info regarding ApplePay but I keep getting ignored. I also emailed the VIP manager but no response. This is a nightmare.

Resolvido

$4000

Betandplay Casino - Issues with withdrawal process since March 12

Hi

I’ve been trying to withdraw my funds since March 12, but I keep running into issues that don’t make sense. I need this resolved as soon as possible.

1. Visa Withdrawal Misleading Information
Your website clearly states that Visa is an available withdrawal method, yet I was told after depositing that I couldn’t use it. Nowhere on your site does it say that Visa withdrawals aren’t available for Canadian players. If that’s the case, it should be clearly stated. I wouldn’t have deposited via Visa if I had known I couldn’t withdraw the same way.

2. Bank Transfer Issues & IBAN Confusion
Since Visa wasn’t an option, I was told to withdraw via bank transfer, which required a bank statement. I uploaded one, only to be told it was rejected because it didn’t include an IBAN and BIC. I’ve explained multiple times that Canadian banks don’t use IBANs—only SWIFT codes—and that BICs don’t appear on Canadian bank statements. Yet, support keeps asking for the same thing over and over.

3. Inconsistent Approval Process
At one point, I got fed up and just re-uploaded the exact same bank statement—and suddenly, it was approved. That alone makes no sense.

4. Withdrawal Attempts Keep Failing
Even though my bank statement was finally approved, every withdrawal attempt has failed. I’ve followed all instructions exactly and double-checked my details multiple times. The support team keeps saying my bank info is wrong, but I know for a fact it isn’t. Also, the withdrawal form doesn’t even have a field for a BIC, which contradicts your own requirements. I’ve tried at least eight times now, and nothing works.

5. Lack of Support & Alternative Options
I’ve asked for another withdrawal method, but I’m getting no response at all. I just want a straight answer and a solution.

What I Need from You:
- If possible manually process my withdrawal using the details I’ve already provided.
-If that’s not possible, offer me another withdrawal method that actually works.
Give me a clear explanation of why my withdrawal isn’t going through.

I have screenshots of my conversations to back this up. Please get back to me ASAP with a proper resolution.

Thanks,

Resolvido

$800

Batandplay Casino - Declined withdrawal many times

Hi!

I've tried several times to withdraw my winnings from Betandplay casino. Initially, they rejected my withdrawals because I hadn't sent in the documents they requested for verification. I contacted support and submitted the required documents. They then said that once I had submitted these documents, I would be able to withdraw my money. Turns out that wasn't the case. Betandplay claimed they had technical issues with the card provider, so I couldn't withdraw my money. I had deposited using my bank card (VISA).

I contacted customer service again and asked what to do. They explained I should make a withdrawal via bank transfer, and that it should work. I did so, but they rejected my withdrawals again, this time asking me to wager an additional €17. I did that and tried to withdraw again. They denied my new withdrawal, stating they needed a bank statement. I sent that to them, and once more, they denied my withdrawal.

I'm getting really tired of this unprofessional behavior. I've never experienced anything like this before. In total, I've tried to withdraw my money 8 times. The last 5 attempts were for €680 each time. I have not taken part in any bonus with my deposit and have fulfilled the wagering requirement.

To add I have done everything they have asked but they still declining my withdrawals. I have asked my friends who work in the bank and double double-check my documents to be sure they are right and they told me everything looks good.

I have read other complaints to this company and it seems similar..

I have not

Please help me!

Resolvido

€680

Betandplay Casino - Account still open and able to deposit

I've requested my account closure by email on 03/01 as that's the only way to close the account yet no response and I was able to deposit 150 EUR. I have a gambling addiction and I requested to close the account so I won't be tempted to play anymore, all my other accounts are closed yet Betandplay won't close my account.

I should also be refunded

Resolvido

€150

Betandplay Casino - Keep declining my withdrawals

I have tried to withdraw money 5 times now with no luck. First 3 times were for $6000 via bank transfer and the next 2 were for $4000 via debit card. My account is fully verified and my first 3 payments were rejected because they said I have to use the same as my deposit method so I tried debit card and then got a email saying I can’t use that and have to use bank transfer which I already tried and they said it won’t work

Resolvido

$4000

Betandplay Casino - Cashouts Cancelled

I have tried 11 times to withdraw from this casino. I am fully verified and these winnings were not from a bonus. Each time, the withdrawal is cancelled. I have gone to my VIP Manager and their "support" networks and the excuses range from their system being down to me not putting in the right details. This is despite me having made withdrawals before - even the pre-saved method is cancelled. It just seems like excuse after excuse to not pay out.

Resolvido

$3000

Betandplay Casino - Delayed payments

Hello,

I have been waiting for my withdrawal of 555 EUR since November 2nd. My documents have been accepted, and I am fully verified. Despite this, the funds have still not been transferred. Each time I inquire, I receive a different answer, which is very frustrating.

I need a clear explanation of why this delay is occurring. This is a small amount, and it should not take this long. Please look into this matter urgently and let me know when I can expect the funds. I appreciate your assistance in resolving this issue promptly.

Thank you for your attention to this matter.

Resolvido

€555

Estatísticas de Reclamações

Resolvido 9

Valor médio $ 1,329

Duração média da reclamação 0 horas

Resposta média 0 horas

Avalie este cassino

Compartilhe suas opiniões com outros jogadores. Seja o primeiro a avaliar este bônus!

Avaliação do jogador

8.1/10 ● 74 revisões

Principais avaliações de nossos jogadores

multimulti

há 1 ano

10/10

One of the best online casinos I've played on recently. Managed to win 15k on Gates of Olympus last month, never managed to win that big before. Withdrawal was super easy too.

Sent them a message on Facebook a while back about a question I had about the site and they didn't answer but went to their online support chat instead and they helped me out.

jdlebeau

há 2 anos

1/10

Negative review for Bet and Play Casino:

My experience with Bet and Play Casino has been extremely disappointing. Firstly, there is a glaring lack of transparency regarding bonus conditions. I encountered undisclosed maximum bet limits, leading to issues when attempting withdrawals.

When trying to withdraw my winnings, I faced unjustified refusal from the casino. It appears they alter their rules midway to avoid paying out legitimate winnings. The customer service is atrocious, providing vague and unhelpful responses.

I strongly advise against playing on Bet and Play due to these questionable practices and the deplorable treatment of players simply looking to enjoy the online gaming experience.

Joanna66153

há 2 anos

9/10

I've had positive experiences with this casino so far. Payouts are incredibly fast and hassle-free. I would definitely recommend this casino to anyone looking for quick payouts and a fair gaming experience. Thumbs up from me!

Simikra20

há 2 anos

10/10

I also think the betandplay casino is great. There are many game providers as well as payment options. The website is easy to use and clear. The support is super nice and very quick to help, and there are often free spins.

I haven't noticed anything negative about the betandplay casino so far. There is nothing to criticize. All is well!!! However, I would like to add the game provider playngo, otherwise everything is ok.