1xslots Casino

6.9
CasinoRank
4.6
Classificação do jogador 30 revisões
Tempo de Resposta 1 dia média
Avaliamos e classificamos cassinos online objetivamente graças ao CasinoRank, construído ao longo de uma década de experiência trabalhando com cassinos e jogadores. Saiba a verdade. E então, jogue.
O que gostamos
  • Jogos de diversos fornecedores de software
  • Design agradável para celular
  • Suporte via chat online disponível em português
  • Jogos de cassino ao vivo
  • Termos & Condições de uso em português
O que não gostamos
  • Suporte via telefone indisponível
  • Informação imprecisa sobre métodos de pagamento
  • Geral
  • Pagamentos
  • Jogos
  • Suporte ao cliente
  • Jogo responsável

Idiomas

Árabe, Búlgaro, Chinês, Croata, Tcheco, Dinamarquês, Holandês, Inglês, Finlandês, Alemão, Hindi, Húngaro, Italiano, Japonês, Coreano, Letão, Norueguês, Polonês, Português, Sérvio, Espanhol, Tailandês, Ucraniano, Vietnamita, Francês, Grego, Romeno, Russo, Turco, Esloveno, Georgiano, Macedônio

Estabelecido

2017

Licenças

Curacao

Programa de afiliados

Proprietário

Orakum N.V.

Tipo de cassino

Jogo Instantâneo, Celular, Crypto Casino

Métodos de depósito

Skrill, Perfect Money, Pay4Fun, VCreditos, SticPay, Neteller, Boleto, Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, Ethereum

Moedas

Dirham dos Emirados Arabes Unidos, Lek albanes, Dram armenio, Kwanza angolano, Peso argentino, Dólar australiano, Manat azeri, Marco conversivel da Bosnia e Herzegovina, Taka bengali, Lev bulgaro, Dinar bareinita, Boliviano da Bolivia, Real brasileiro, Pula botsuanesa, Rublo bielorrusso, Dolar canadense, Franco suico, Peso chileno, Yuan chines, Peso colombiano, Coroa tcheca, Coroa dinamarquesa, Dinar argelino, Libra egipcia, Birr etiope, Euro, Lari georgiano, Cedi ganes, Dolar de Hong Kong, Kuna croata, Florim hungaro, Rupia indonesia, Novo shekel israelense, Rupia indiana, Rial iraniano, Coroa islandesa, Dinar jordaniano, Xelim queniano, Riel cambojano, Won sul-coreano, Dinar kuwaitiano, Tenge cazaque, Dirham marroquino, Metical mocambicano, Naira nigeriana, Rial omanense, Novo sol peruano, Zloty polones, Guarani paraguaio, Leu romeno, Dinar servio, Rublo russo, Franco ruandes, Riyal saudita, Libra sudanesa, Dolar singapuriano, Baht tailandes, Dinar tunisiano, Lira turca, Xelim tanzaniano, Hryvnia ucraniano, Dólar americano, Peso uruguaio, Som uzbeque, Bolivar venezuelano, Rand sul-africano, Kwacha zambiano, Dogecoin, Dash, mBTC

Métodos de retirada

Skrill, Neteller, Perfect Money, VCreditos, Pay4Fun, Jeton Wallet, SticPay, AstroPay Card, MuchBetter, EcoPayz, Transferencia Bancaria Local, Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, Ethereum, Monero

Prazos de retirada

Carteiras eletrônicas: 0 a 1 hora
Transferências bancárias: 3 a 7 dias
Cheques: Nao fornecido
Pagamento com cartão: 3 a 5 dias
Período pendente: 0 a 24 horas

Limite de retirada

Nao definido

Software

RTG, Games Global, NetEnt, Rival, Betsoft, Play'n GO, NextGen Gaming, 1x2Games, iSoftBet, PariPlay, BGAMING, Playson, Thunderkick, Amusnet, Wazdan, Big Time Gaming, Elk Studios, Endorphina, GameArt, PlayPearls, Booming Games, Habanero, EvoPlay, Gameplay Interactive, Genii, Pragmatic Play, Nolimit City, Red Tiger Gaming, Mr. Slotty, Join Games, Red Rake Gaming, Tom Horn Gaming, Felix Gaming, Booongo Gaming, Magnet Gaming, Belatra, Iron Dog Studios, Fugaso, Spinomenal, TopTrend, Gamevy, Hacksaw Gaming, Igrosoft, Just For The Win, KA Gaming, Kalamba Games, MGA, Mascot Gaming, Mobilots, NetGame, OMI Gaming, OneTouch Games, Ortiz Gaming, Oryx Gaming, Platipus Gaming, Push Gaming, Quickspin, RCT Gaming, Rabcat, Realistic Games, ReelNRG Gaming, Revolver Gaming, Genesis Gaming, Amatic Industries, August Gaming, Authentic Gaming, BF Games, Betixon, Blueprint Gaming, CT Interactive, Cayetano Gaming, Concept Gaming, Evolution Gaming, Fantasma Games, Finsoft, Foxium, Gamatron, Gamefish, Ganapati, Saucify (BetOnSoft), SmartSoft Gaming, Spade Gaming, Spigo, Spinmatic Entertainment, Swintt, SYNOT Games, The Games Company, Triple Cherry, True Lab, Zitro Games, 2 By 2 Gaming

RTP

Nao definido

Bate-papo ao vivo

Contato

Suporte técnico E-mail: [email protected]
Departamento de segurança E-mail: [email protected]
Reclamação E-mail: [email protected]

Ferramenta de limite de depósito

Ferramenta de limite de aposta

Ferramenta de limite de perda

Ferramenta de limite de tempo/sessão

Ferramenta de autoexclusão

Ferramenta de pausa/intervalo

Ferramenta de reality check

Teste de autoavaliação

Bloqueio de retirada

Participação em programa de autoexclusão

Não

1xSlots Casino é um dos cassinos online com grande seleção de vários jogos de cassino e caça-níqueis desenvolvidos por diversas provedoras de software. Os membros podem encontrar títulos da Microgaming, Thunderkick, Big Time Gaming, Endorphina, entre outras. O site está disponível em diversos idiomas, inclusive em português, e pode ser acessado tanto pelo computador quanto pelo celular. O 1xSlots Casino é licenciado e regulamentado pelo governo de Curaçao. 

Países e territórios restritos

Por conta de restrições, jogadores de alguns países não podem realizar cadastro no cassino. A lista completa de países e territórios restritos pode ser consultada em “mais detalhes do cassino”. 

Jogos online

Quem gosta de caça-níqueis online poderá escolher entre a vasta seleção produzida por algumas das grandes fornecedoras de indústria, como Microgaming, Thunderkick, Endorphina, Pragmatic Play, Play’n GO, entre outras. Os jogadores podem encontrar os títulos em “Jogos de Slots” ou acessá-los conforme as categorias disponíveis no site. Também é possível selecionar o jogo por provedor ou ainda indicar o nome dele na ferramenta de busca. Para facilitar, o site permite que você favorite o jogo e os títulos favoritados ficam salvos. Caça-níquel Book of Gods, caça-níquel Juicy Fruits, caça-níquel Gordon Ramsay Hell's Kitchen e caça-níquel Solar Temple são algumas das opções do site.

Também há jogos de mesa disponíveis no site do 1xSlots Casino, incluindo variações dos populares Blackjack, Roleta e Bacará. Quem preferir, ainda poderá encontrar opções de vídeo poker, como Deuces Wilds, All American, 10’s or Better, entre outros. O site oferece raspadinhas e mais alguns outros tipos de jogos de cassino.

Cassino ao vivo

O site do 1xSlots Casino ainda apresenta uma área com jogos de cassino ao vivo, com opções desenvolvidas por fornecedoras como a Evolution Gaming e Ezugi. Os jogos têm crupiês reais, sendo que as salas funcionam o tempo todo. Assim, os membros do site podem curtir Blackjack, Roleta e Poker na opção ao vivo. 

Cassino para celular

O cassino também pode ser acessado por celular, permitindo aos membros realizarem o login e jogarem pela maioria dos dispositivos móveis, como smartphones e tablets. Para tanto, basta um navegador móvel compatível. 

Suporte

Quem precisar de assistência pode contar com a equipe de atendimento ao cliente do cassino. A forma mais fácil é por meio do suporte via chat online, que funciona 24 horas, todos os dias. Se preferir, ainda é possível enviar um e-mail para obter informações adicionais ou acessar uma página com as respostas para as perguntas frequentes. 

Segurança e Imparcialidade

O cassino faz uso da versão 3 do SSL com criptografia 128 bits de alto padrão, bem como firewall, para garantir a confidencialidade e integridade de todas as informações pessoais e transações financeiras dos jogadores no site. 

Além disso, é utilizado um gerador de números aleatórios para garantir que todos os jogos gerem resultados justos e imparciais o tempo todo. 

Avaliações de jogador

4.6
30 revisões
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Data
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Classificação do jogador
Brunetjohannie
há 5 meses
8

Fast withdrawal . Lots of games and lots of countries are accepted. It’s easy for cashing out and there is a lot of different method. Lots of tournaments every week.

Deposit takes long for being credited . You better not using e-wallet or e-voucher. It can takes more than a week to have your deposit added. There is no free bonus whiteout wagering. And the highest VIP level is not even good for calculating the cashback.

1xslots Casino
há 5 meses

Greetings!

We’re happy to know you enjoyed our service and the options we offer. Our team works hard to ensure fast and convenient withdrawals and offers a wide variety of games. Promotions, tournaments, bonuses – they’re all ready for you at 1xSlots!

Your feedback fuels our efforts to keep improving our service and to bring you even more unique opportunities. Feel free to reach out to us at any time!

We’d like to shed some light on our bonus policy. Gifts can be wagered using either the main or bonus balance. Some bonuses may be credited directly to your balance when certain conditions are met or might not need wagering at all. Explore many of our bonus offers in the "Promo" section. If you’re specifically interested in no-wager bonuses, we recommend following our Telegram channel, where we frequently hold various giveaways!

Regarding deposits, all transactions are typically processed within a standard timeframe of one hour. In rare cases, there might be a slight delay, but such situations are very uncommon. If you experience any difficulty, our support team is here to help.

May luck be on your side in the games, and we can’t wait to see you as one of the winners!

Usuário inativo
há 8 meses
1

quick payment, apart from that, there is not much else, maybe fast payment, but it is also limited if you pay from several accounts

the games can be played once, then they don't give anything.. the 3oaks service provider should be avoided, it's a shame, they give bonus spins, etc. about 3 times on their games, then they don't give almost anything for hundreds or even thousands of spins.. the RTP of the site is somewhere between 10-20, it's a joke, that both the service providers and the gas elevators can no longer afford.. if you accept good advice, based on experience, you have no chance here, only if you like to buy it, then it's for you

1xslots Casino
há 8 meses

Good morning!

Dear customer, thank you for your feedback regarding the speed of our payment processing. We truly value your feedback and understand how crucial efficient transactions are for our users.

Regarding your comment on withdrawal limits, our site operates under a policy that requires withdrawals to be proportionate to deposits. If you've made deposits from multiple wallets, withdrawals will be prioritized to the source with the highest deposit amount. Should this not be suitable for you, we recommend verifying your withdrawal details with our Security Department through email. This will allow you to withdraw funds to those specific details.

Regarding RTP and providers: all our slots have an average return to player (RTP) of 95-97%, with varying levels of volatility ranging from low to high. We cannot predict or control how winnings are distributed among users. Remember, these characteristics are consistent and specific to the slot itself. While guaranteed wins are not possible in any casino, you can be certain that our licensed site cannot interfere with the software or manipulate outcomes in any way. Any licensed casino is prohibited from influencing the results of your bets, the frequency of bonus rounds, or their outcomes.

If you're unsatisfied with a particular provider, we encourage you to explore our vast library of over 10,000 slots. We're confident you'll find something that suits your taste! You can try changing game categories or exploring different mechanics.

Best regards,
1xSlots team

Mors1891
há 10 meses
1

O site parece perfeito, as slots são bem parecidas com as slots originais. Possuem um programa de cashback bem estranho, onde eles dão o que eles querem e um programa de bônus nada atrativo e abusivo.

Essa plataforma possuí uma licença duvidosa e não sei se ainda é válida. Jogos falsos, excesso de modulação no perfil do cliente. Não espere bons retornos nessa plataforma, pois os ganhos sempre são migalhas, isso quando acontecem.

jimricard10
há 1 ano
8

Within my first week playing at 1xslot, I am impressed with the selection of games and promotions available. Everything has been fun and I highly recommend this website to all my friends.

However, I’m a bit taken aback by its lack of mobile optimization. There’s a lot of features, true, so I can imagine that 1xslot is designed for the desktop. However, everything could have been rearranged for the smaller screen.

Virdata
há 1 ano
2

I have made a deposit to this site, after winning I want to make a withdrawal, but my deposit wallet is not available on the withdrawal page, after I protested via email, a confusing response from this site, they told me to make another deposit through the available withdrawal, if you think about it, why do they provide so many deposit banks, but for withdrawals only a few choices, be careful of this site, this is not a matter of money, but trust.

1xslots Casino
há 10 meses

Hello. You can review the available deposit and withdrawal methods before depositing at the casino. Players who encounter such a situation are given instructions to confirm the new method. This procedure takes a little time, and our support service assists at every step.

jureinmax
há 1 ano
2

I like the very good app for phones, very fast withdrawals, so many options for depositing, enough slots, live casinos, fast chat support, and withdrawal is under 15min ...

I start playing 6 years ago and in history, I thought this casino was amazing, but from year to year this casino gets down and down .. Every progress on the casino level is badass for players, cashback is another laying they robing nonstop, and winning on this site is mission impossible. I extremely not recommend this casino, on every corner find 💯 x betters..the big wining for. people is if never meet this casino..for cashback have constantly 100 lying stories... don't be stupid and donate to this casino...

Mensagem
SanekX713
há 2 anos
10

I have been playing at 1xSlots casino since 2019. One of the best top casino providers has a good number of games to play. Payments are proceeding normally, the software is licensed, and the license has always been and remains valid. I like daily bonuses, instant withdrawal, the support service is responsive and friendly. A large selection of games! I really like 1xSlots casino for a number of reasons, including a large selection of providers. The casino is the best for me.

1xslots Casino
há 2 anos

Good day, SanekX713
Thanks a lot for your review, hoperfully you will have a great time with us in future as well. Wishing you all the best and Merry Christmas :)

engrsc
há 2 anos
3

Nice and large selection of games. Fast withdrawal. Low amounts of deposits and withdrawal possible. Fast live support.
I really don't like your system for withdrawing money.

The bonus amount results normally in the result of a set of freespins that has to been wagered normally 25 (but it could be less or more) with the costumer money, putting in risk until 25 times their money. So if they offer you a 20 euros bonus, you must play at least 500 euros of your money, and maybe loose it, so you can get the 20 euros, for instances. On the contrary, any other casino offer bonus that can be wagered with the bonus money without any risk for the costumer.. So their offers are just one more way to get the costumer money by their deposits and winnings.

The cashback system, is tricked too, because it doesn't not gives you anything if you are a winner on the casino since the last cashback you made. So if you have a major win.. the cashback will be always zero until you lost the amount of your winnings until next cashback. So if you win 1000 Euros for instances in a bet.. you need to lose 1000 until you can get another cashback making the system not worthy. While the others casinos do a periodic cashback system, at most cases weekly cashbacks (or dayly too), that they only consider the last week.

They never offer gifts without wager requirements neither loyalty and active depositors bonus, neither second chances free spins , and so on.. like the others casinos do.

A lots of waiting times too, and another issues sometimes too.

Mensagem
1xslots Casino
há 2 anos

Good day, ENGRSC

The bonus amount you are talking about you get from the promo codes on partner's websites. This bonus is purely optional and does not even featured on our website. Yes, it is not for bonus hunters, rather than incentives for the active players who just get extra funds in another cashback form (yes, these free spins are basically cashback feature).
I agree though that the whole cashback system does not work in a perfect way, but it is another story.
Anyway, whether you like us or not, thank you for giving your feedback.

klimasbutkus880
há 3 anos
7

1xslots casino is making a lot of progress than the last time I made a visit to the site, and I think it has improved so much when it comes to their added games and more categories available at this point. That is a big win for me since I am very picky when it comes to the ones I play and I also tend to choose the best game that works well for me. They also have a lot of payment methods to choose from and that makes it easy for me since I have a lot of accounts and being available in almost every payment option is a fine way to add more players into the fold. The more flexible the site is, the better.

There are a few downsides to 1xslots casino for me, starting with the few bonuses they have. I do not know if they have updated this one but I have a lot of complaints for this one since they really do less to help players when it comes to their bonuses. Aside from the welcome bonus and VIP bonus, there are no more of the bonuses such as free spins, added coins or even multipliers. I wish they would work out on that one to add some fun to the winnings. I would not recommend the site to those players who want to try a new site that would turn out to be a big no for all of us who want to win a lot of money.

1xslots Casino
há 3 anos

Good day, KLIMASBUTKUS880

First of all, thank for the honest thoughts about our casino, we always appreciate both praise and criticism. As a casual player myself I definitely understand what you mean by not having a lot of variety, the pack is solid for experienced players, free spins, daily bonuses, but as for incentives that has the lowest posible wager or totally free nature, we do not focus on that in order not to attract a lot of bonus hunters. All in all, it is not a great choice, but it is fairly decent for the market.

Jawoja
há 3 anos
4

Like the app and the site. Lots of games. Fast withdrawals on e wallets. Cashback bonus is a plus. Live casino and casino is available. Tournaments and some promotion is good too.

I don't like how they handle their issues on the site. Like whenever my deposits didn't credit my casino account. It will take them up to 1 month to get it fixed. They handle their issues really poor. It's feels like they are not professional on running a casino. Some of the support are very rude too.

1xslots Casino
há 3 anos

Good day,

It is unfortunate to hear that you have issues on our website. Your previous review was positive. What do you use for the deposit? If it is bank card there might be issue with this payment option for your location, so transactions might have delay here. Regarding rude support, I actually did not hear this complain for a while. What went wrong?

Sanup
há 3 anos
10

Everything excellent from deposit to till withdrawal.
Nice selection of games. Fast withdrawal.
Fast customer service.
Simple verification process very important I feel very easy playing here as compare to other casino.

Right now Netent games are not available hoping it will be back soon otherwise good casino.
Also mobile application do not have games like Jumanji.
Payment processes on 24 hours but did not work on holidays like Saturday night Sunday in india.

Mensagem
1xslots Casino
há 3 anos

Good day, SANUP,

Thank you reviewing our online casino. We are currently working on bringing back Netent. Jumanji is Netent game, so it is currently unavailable. And by payment processes I presume you mean local bank transactions? They could relate to how your bank usually works, but we actually work 24/7.

Jawoja
há 3 anos
9

I like how the app is very user friendly with tons of games. They have a cashback program which is cool. Withdrawals with e wallet is fast too. Like in minutes.
Live support 24/7 depending on the matter, if it needs a manager they're on weekdays only. Overall 9/10

Getting bonus is only available weekdays, whenever I have problems on my deposits it will take up to a month to be fixed. Hard to get any bonus. And they should consider adding Playtech.

1xslots Casino
há 3 anos

Good day, JAWOWA

Thank you so much for sharing your experience with 1xSlots and for giving nice suggestions for improvement. Time by time we are adding more providers to the list of the biggest existing collection. Unfortunately, we can not give bonuses 24/7, but you can leave your request through our Support channels and we will proceed it. We definitely work in order to upgrade our bonus system and make it more comfortable for every customer.
In order to help you directly with your deposits/bonuses issue, we would like to know your account ID, could you please let us know by e-mail [email protected]?

Monchyka
há 3 anos
10

Instant withdrawals.
Amazing 50% bonus on Monday. I like it because of separate accounts.
(Main account /bonus account)
As we get this 50% on bonus account and it need to be wager with bonus money, we have nice opportunity to get extra money without any risk.
I even got some bigger wins on smaller bets.
Amazing casino. One of my favorite :)

I really don't like your system for withdrawing money.
to make request for withdrawal I need to get key on Phone message... As I'm playing most of time on my tablet. And I don't have always phone with me I can't withdraw money. :/

Mensagem
1xslots Casino
há 3 anos

Good day, MONCHYKA

Thank you for your review. We are happy that our bonus system works well for you)
We are sorry for your uncomfortable experience with the withdrawal system, but all that steps are keeping your account secure, which is one of the main things that we are proud of, our Security System. By the way, you can activate a Google Authenticator, so you would be able to withdraw using an authenticator code instead of message on your phone.
Hope you continue to enjoy the website. It matters to us ;)

n00n1337k
há 4 anos
10

One of the better casinos on the market, very fast deposits, a large selection of cryptocurrencies, a big plus overall.
Another big plus is the large selection of games, you will surely find your favorite provider.

Mensagem
1xslots Casino
há 4 anos

Good day, N00N1337K,

Thank you very much for kind words, yes we are definitely proud to have many different providers and games altogether and expanding payment options is something we are looking forward as well.

mlfin
há 6 anos
6

Many games. Good casino. Many paying methods, always have a get answer and they been helping.

Have you closed down because cant log in or get your Webside? I have a withdraw waiting, whats happening?

Mensagem
1xslots Casino
há 6 anos

Dear MLFIN,

Sorry for the delay, all the withdral transactions were successfully paid out.

Olega47
há 6 anos
1

No No No No No NO! NO! NO!

I registered my account in this casino, made a deposit (about 5 thousand rubles in bitcoins), after which the account was MOMENTALLY LOCKED! No explanation, just a block. I couldn't even get to the site! At the entrance there was a notification that I had to wait 10 days! I downloaded the application and contacted the chat room, where I was not given any information and frankly hamili, but after that I was able to access the site with a pc. I couldn't play or change my profile anymore, it confirms my support letter with a request to correct the bug in the profile. In the morning I received an email informing me that the account is active and I can withdraw funds. There was no bonus on the account. After losing the first deposit, I made the second one, but I didn't get a bonus on it either. Today I found out that the bonuses are disabled in my personal account. I couldn't do it myself, because at the moment when I made a deposit, all the features of the site were disabled. I could only play games in the tab 1 slot and that's all. All operators were blocked. The chat rooms were either silent or they gave me the security mail and were constantly jamming. Today, I wrote to the post office about the bonuses and received the answer that I can NOT participate in the BONUS PROGRAMME on the solution of the ADMINISTRATION!!!! Players, don't play in 1-xslots casinos, they're crooks!

Translated with www.DeepL.com/Translator

Mensagem
1xslots Casino
há 6 anos

Hello, OLEGA47,

I am sorry to hear that, but in order to acquire information regarding your story, I would need your account number or registered email address.

bakter9
há 6 anos
1

There are many payment methods and big variety of games.

Very misleading bonuses. If you get a bonus. It is separated from your real money. So you will have 2 account (real, bonus) and you have to choose that which one you play with. To get the bonus you have to play with the bonus amount. Make the wagering requirements and than you will get the bonus money in real founds BUT only the amount what you got. Even if you win from the bonus amount the rest will be deleted! AND you get the first, second etc. deposit free spins only if you redeemed the bonus. I don't know why but I got the free spins instantly when I made my first deposit but when I made my second than I didn't get it. I asked for it and the support said that I have to redeem the bonus or I don't get any free spins.

Also the support wasn't helpful at all.
I do not recommend to spend money on this website because this misleading bonuses are not fair. A lot of much better casinos on the web with even better bonuses.

Mensagem
1xslots Casino
há 6 anos

Hi BAKTER9,

Thanks for having a look and posting a review on our page. Nevertheless, I have to clarify our Bonus Policy to everyone who wants to take part in it. First of all, we kindly ask our players to read Bonus Terms. We do not hide them from our players that's why you may find them on bonus page as well as in General Terms section. One of the points says that only bonus sum will be credited to the player's account. By wagering your deposit bonus you accept our bonus terms.
As for the free spins, you're right: before they were cretided as soon as you top up your account and follow all our rules, but several months ago we've changed this point.From that time they might be obtained after having redeemed your bonus. You may find it in bonus rules as well.
Our General rules say that we do not have to send any notifications in case we've edited something. For the moment we're working on it to make our policies more opened and simple to everyone.

Thanks for your understanding.

BR,
1xSlots Team

psl88fwin
há 6 anos
1

There are many payment methods and many slot providers.

Since opening an account with 1xslot.Com, there are many problems such as problems with the bonus, deposit problems, deposit was not credited,
with withdrawals, delays, At this time, I have requested a withdrawal and have not received any money for this withdrawal.
>No matter what the problem or need to ask something with support of 1xslot.com, has not resolved the problem at all and has a terrible service
Sometimes, they ignore the problem of customers or not care in what customers have asked. also throw the fault or swipe responsibility to the customer. They can not talk or clarify.There was never worse support like this.

**I do not recommend to spend money on this website because you will not receive good service and not fair to invest in playing with this website at all.

**They will make you waste a lot of time same as my experience with this website ,that wastes a lot of time each time a problem arises from their website.

Mensagem
1xslots Casino
há 6 anos

Dear PSL88FWIN,

We are grateful for the review of our online casino and we apologize for all of your negative experience. But let's sort all things together, since some of your points are doubtful:
First of all, about bonuses, that as you said, you did not get – you made a request earlier regarding freespins not received from a promocode, despite on that you did not follow the bonus conditions (please have a look at one of the posted complaints);
precisely the term stating that casino did not pay out players earning funds, - your withdrawal request is currently on Payoma payment system side, unfortunately, the longivity of the withdrawal request is out of our field, because we are the linking chain between you and your chosen payment methods. The withdrawal request was made on 14th October, it generally takes up to 2 working days, hence we ask you to wait patiently in case if your request will be declined or prolonged on the unknown period of time.
You can always direct your request to our email support - [email protected] or leave your complaint on AskGamblers.

Thank you for the understanding.

Respectfully,
1xSlots Team

jlourencorp
há 6 anos
1

The only thing I have liked in this casino is the fact can be read on my language (PT). Withdrawals in real time.

I don't like the old-fashion design, the chat of support seems to be a boot answering the automatic questions and don't solve any problem. Sometimes they remove the options of withdrawals. Multiple error's stooping you gambling session saying error on server (I had check my internet and it is not a problem). They asked recently the bank statement of my card(paysafe) I sent back all copies and they want the statement with address( I had explain and sent 2 print screens with statement and paysafe registered account) which they still asking after explain is a pre-paid of paysafe. The games sucked saying account unavailable. When you get some winnings and want to cashout, you fill the form and waiting for the SMS sometimes they don't want to send and confirm your cashout. I have to say 1xslot and 1xbet was the most worst experience I ever had. Stay away.

Mensagem
1xslots Casino
há 6 anos

Dear JLOURENCORP,

Thank you for your review, we’re always open for discussions and useful criticism. But it seems you’d left the similar one of 7 July 2018 here as well. Last time we asked your account ID to understand what’s wrong with providing the history of your transactions and technically (the games don’t work). We know that we’re far from being perfect and criticised a lot because of some aspects, however, we don’t understand the reason for your second review: last time we didn’t get your answer that’s why we couldn’t do anything, unfortunately.
What concerns another item is that all the asked documents regarding your payments (the bank statement, address confirmation and so on) are necessary for payment systems. In this case we go between you and them and can’t influence the list of obligatory documents. It’s a requirement of payment systems, not ours.
If you have some problems with getting SMS for a withdrawal as the player HUYNHTHAI had, you always can make a claim on AskGamblers and we’ll deal with it ASAP. We’re going to realize the callback function to avoid such situations in the future.

huynhthai
há 6 anos
7

Until now , after my case was resolved ( about withdrawal ) . Everything on this casino is very good . Have some manufacturer software I love . sometimes I bother supporters with my questions nonsense :) but never hear about them required me ID for verification .
All I want to said just if you was registered and played on this casino , then got winnings and have some issue can not withdrawal . dont worry , just need write your case on Askgamblers then your case will be review by 1XSLOTS's specialists . and just need to wait them resolved it
ps : That's my personal opinion after I played at this casino . sorry about my english not to good and forgive me if I got some mistake . Thank you

had some option about personal account setting not complete . if you really want to play at this casino , my advise you should go to find 1x b... . There is better . ( I dont know this comment has violation or not when I mention another site in here , Sorry again )

Mensagem
1xslots Casino
há 6 anos

Hi HUYNHTHAI,

Thanks for reviewing 1xSlots! I would appreciate and it would be very helpful for the team if you could email us at [email protected] explaining precisely what you meant by "some option about personal account setting not complete".
If you've experienced a bug, we'll also ask you about your configuration so we can investigate; if it's a UX/UI (user experience/user interface) issue, the Product team might want to hear about your thoughts, or feelings, regarding the settings in order to improve it.



Usuário inativo
há 6 anos
1

Many options for withdrawal and many games. Other than that I dont know because I never played on the site, just registered.

This is the worst support I have ever talked to. To close your account you have to send in your ID and other documents. I never put in any money but still they wont let me close my account. STAY AWAY FROM THIS CASINO!

1xslots Casino
há 6 anos

Hi DOOBZ,

Thank you for taking the time to review our casino. I'm sorry to hear that your first experience with us was not as good as expected though. As I am not sure if you are/were aware of that, allow me to let you and other people reading the review know why we act this way. The main reason why we ask the players to provide us with their documents is that we don’t have an opportunity to talk to you in a real life, that’s why there is a risk that your relative or friend wants to close your account instead of you to stop your gaming activity. We had such situations many times, therefore we have to ask you to show your documents to ensure safety of the players’ accounts.

Basjjuh86
há 6 anos
1

Fast withdrawals, but that's the only thing rest is not good at all.

I lost connection cause laptop battery died and all my winnings from free spin are gone and they don't gonna help me more or less they told me though luck. Support is not friendly and understanding at all really bad 3 times in total winning Just disappear so do yourselves a favour and stay away.

Mensagem
1xslots Casino
há 6 anos

Dear BASJJUH86,

Thank you for your casino review. We kindly ask you to be more attentive to your devices, when you stake. Anyway, we'd like to notice that you had written an alike one regarding the similar issue on the page of the casino 22bet, maybe it was made by mistake as it was removed by Askgamblers Support Team.
To consider your situation in detail, could you be so kind to provide us with your number account?

tomy34
há 6 anos
9

I am new to this casino, but it seems to be serious and reliable. I have already made 3 withdrawals that were paid to me in record time. Many choices in software and slot machines. Nice presentation, and withdrawals are from 50 euros without any fees.
Bernard P

Nothing to say for the negative for now. All this goes for the best and I recommend this serious casino, you will not be disappointed.
Bernard P

Mensagem
1xslots Casino
há 6 anos

Dear TOMY34,

Many thanks for the great review. I am glad to hear that you are enjoying your time at 1xSlots. We do like to treat our regular loyal players with bonuses and we do send out some extra offers and bonuses to players who opt in to receive these. So do make sure you are subscribed to our offers on your account.

Have a nice day and see you soon on 1xSlots!

MtotheT
há 6 anos
1

ABSOLUTELY NOTHING. 1xslot, 22bet are all the same dodgy group. They make up any excuse to not honor their bonus's, and they will never let players withdraw funds.

I dislike the fact that just because 1xslot and 22bet manage to scam people on the other side of the world, they think they can get away with it. Be warned, I tried to find and contact the license issuer, and they gave me both a false complaint email. Plus one of the casino's that the license issuer is a unsecured connection (i.e. its gives the website/online casino trojent kind of connection to access your computer) And I also have in email some scammer from 22Bet asking for a photograph of the back of my bank card, the side that has the security code) These scammers need to be stopped.

Mensagem
1xslots Casino
há 6 anos

Hi, MTOTHET

Thank you so much for the feedback. Could you please provide us with your account id in our casino so we could check on the errors you had mentioned and find a solution to them. We would like to stress that we operate under the authority of a license # 8048/JAZ2016-083 granted by Orakum N.V., Curacao the information on which can be found in our site's footer and also in FAQ section. As I can realize the license page contains https:// that means that this page is secured (the full address is https://validator.antillephone.com/validate?domain=1xslot.com&seal_id=044ad1e10faa1eeb0fac4a9c8c56aabe2e06e3058511647f23f9cc50ee32d23a75535bc9517db2af892c8ef0d8ce07ff&stamp=51685ca071bd6ad45177c832d622f96b ), complaints email is mentioned at the bottom of the page: [email protected].
Moreover all the emails you can address are specified on our site, but we'll also type them here for your reference:
Support Service - [email protected]
Security Service- [email protected]
As for the scamming point: drawing upon our experience we can assume that you either might be demonstrating an unfair play behavior or your payment system hasn't cleared your card verification yet, the latter happens rather often. As far as we've been informed, this kind of photo with the back of the card should have hidden a 3-digit CVC/CVV code on it.

jlourencorp
há 6 anos
1

Lot providers and games, variety and sportbook. +50 methods of deposit.

Well I do not really know to start. The costumer service is a automatic boot answering multiple times the same reply, doesn't help anything. Second and comparable with other casinos and games, I never get for weeks(I play every day) a win. The cash back VIP I got was 0.12 EUR from 8% of my deposit losts (in that week I had play more than 500EUR), yes 0.12. I had request the history and they refuse send or check. The games are all time thumb down saying (error of server). The wheel for free is hilarious. I never got anything. the design is confusing and old crap.

Mensagem
1xslots Casino
há 6 anos

Dear JLOURENCORP,

Thank you so much for the feedback. We shall be very much obliged if you could send us your account id in our casino, so we could check if the games work properly and also provide you with your transactions history. Regarding your losses, it seems you definitely didn't have luck on your side.
As for the cash back crediting which you can find in your personal account area: the cashback cannot be credited to your account if either your account balance is more than EUR 2 or you're beating our casino so far. However once we have checked the legitimacy of crediting the cashback and also the absence of technical difficulties we would anyways need your account id.

Thank you in advance and looking forward to hearing back from you.

Ofertas

1xslots Casino: 100% até BRL 1.500 + 30 giros extras

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