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888 Casino - Withdrawal delayed

RESOLVIDA
Informação da reclamação
Cassino em disputa Cassino 888
Motivo Pagamento atrasado
player19 Finlândia
Postado em 8 de maio de 2015

I had placed a withdrawl to be processed on 14th of April, and according to the sites withdraw timeframes, I should have received the money by now... I had spoke with an 888casino worker through their chat, over a week ago, they said that I will for sure receive the withdrawl amount by 29th-30th of April. I still haven't received it. I spoke also yesterday with someone through the chat, and they couldn't give me a concrete reason as to why the withdrawl isn't even being processed and that they would forward the information to the transfer team(i should receive a reply from them in 48 hours, so latest tomorrow). I find this to be quite disappointing because the site says that the withdraw timeframe should be longest 11 days I believe. And now who knows how much longer this will take... Very disappointing.

Postado em 30 de abril de 2015

Hi player19,
You will be contacted by our support shortly.
Thanks,
888casino team.

player19 Finlândia
Postado em 30 de abril de 2015

Thank you. I will be waiting for your reply, and I hope that this issue is dealt with as soon as possible.

Postado em 4 de maio de 2015

Hi player19,
We believe this is resolved,
Can you please confirm?
Thanks,
888casino team.

player19 Finlândia
Postado em 4 de maio de 2015

Ok this issue has been resolved, and I have now received the winnings! Thank you for dealing with it promptly! I look forward to continue playing on your site!

player19 Finlândia
Postado em 4 de maio de 2015

Ok this issue has been resolved, and I have now received the winnings! Thank you for dealing with it promptly! I look forward to continue playing on your site!

Postado em 5 de maio de 2015

Thank you for your kind words player19,
We are always here - have fun!
888casino team.

AskGamblers
Postado em 8 de maio de 2015

We are happy to know that casino and player reached to an agreement and this case was successfully resolved.

Cassino 888 Reclamações

  • 174 de 233 resolvida
  • 2 dias resposta méd.
  • 1 semana vida útil méd. da reclamação
  • 4,030 USD valor médio

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