Reclamação #259
Parimatch Casino
Disabled my withdrawal methods on purpose
há 10 meses
Good morning AskGamblers team,
I have been using parimatch and recently they started pulling nefarious moves to stop me from withdrawing. As almost all books, they have a policy of withdrawing using the same payment method as used for deposit. I used binance pay to deposit 15700 INR on 29th July 2025 and ever since then I have not been able to withdraw, I'm currently trying to withdraw a total of 140000 INR but I have failed to withdraw due to them disabling binance pay as a withdrawal option for me. When I reached out to them, they told me that the provider is facing technical issues and when the problem is solved , I'll be able to use binance pay and withdraw again. This is a false claim because I have other friends who use the same book and they have binance pay as a withdrawal system and they successfully withdraw from it multiple times in the last few days. Parimatch has purposely restricted access for me to withdraw using his method so that they can hold my money in the hope that I will keep playing and lose it all. I have had extensive contact on email with them which has not only been fruitless but they support them also blatantly lied to me and I have attached all the proof. I have marked the pictures with numbers so that there is context.
Picture number 1 is showing all the current available withdrawal methods for my account.
Picture number 2 is showing all the current available withdrawal methods in my friends account.
Picture 3 is the support email where they are claiming that I don't have any withdrawal restriction and asking me to use other available withdrawal methods.
Picture 4 is the number of times they have rejected my withdrawal when I used other withdrawal method available as they suggested
Picture 5 is of the conversation where they are blatantly lying that my withdrawal was successfully issued and can take upto 3 days while you can see my withdrawal history that every single withdrawal was denied.
Please also note that this has nothing to do with kyc or verification as I am a long time VIP member with them. They themselves have claimed that I have no restrictions. Kindly help me get my money.
Thank you.
I have been using parimatch and recently they started pulling nefarious moves to stop me from withdrawing. As almost all books, they have a policy of withdrawing using the same payment method as used for deposit. I used binance pay to deposit 15700 INR on 29th July 2025 and ever since then I have not been able to withdraw, I'm currently trying to withdraw a total of 140000 INR but I have failed to withdraw due to them disabling binance pay as a withdrawal option for me. When I reached out to them, they told me that the provider is facing technical issues and when the problem is solved , I'll be able to use binance pay and withdraw again. This is a false claim because I have other friends who use the same book and they have binance pay as a withdrawal system and they successfully withdraw from it multiple times in the last few days. Parimatch has purposely restricted access for me to withdraw using his method so that they can hold my money in the hope that I will keep playing and lose it all. I have had extensive contact on email with them which has not only been fruitless but they support them also blatantly lied to me and I have attached all the proof. I have marked the pictures with numbers so that there is context.
Picture number 1 is showing all the current available withdrawal methods for my account.
Picture number 2 is showing all the current available withdrawal methods in my friends account.
Picture 3 is the support email where they are claiming that I don't have any withdrawal restriction and asking me to use other available withdrawal methods.
Picture 4 is the number of times they have rejected my withdrawal when I used other withdrawal method available as they suggested
Picture 5 is of the conversation where they are blatantly lying that my withdrawal was successfully issued and can take upto 3 days while you can see my withdrawal history that every single withdrawal was denied.
Please also note that this has nothing to do with kyc or verification as I am a long time VIP member with them. They themselves have claimed that I have no restrictions. Kindly help me get my money.
Thank you.
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