Reclamação #92 GGbet Casino

Withdrawal delayed for more than 20 days

Por Esteban707

há 1 ano

Hello.

I have a pending withdrawal since January 8 of this year.

It's been 20 days and I still haven't received it.

From the site, they do not give me any answer as to when the withdrawal will be made.

My first withdrawal was made in less than 24 hours with the same payment method.

I need your help to resolve this issue.

Thank you.

Cassino em disputa GGbet Casino

Motivo Pagamento atrasado

Valor $500

Discussão

AskGamblers

• Support Team

há 6 meses

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

AskGamblers

• Support Team

há 1 ano

Dear @Esteban707,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

GGbet Casino

• Representative

há 1 ano

Hello,

We have reviewed your account and can confirm that all your withdrawal transactions have been successfully completed. Your most recent withdrawal was processed and closed on February 18th.

Currently, we see that your account verification is still in progress. Please note that you need to complete this process in order to be able to withdraw funds. As stated in our terms (6.3), during the verification process, withdrawals may be temporarily restricted until all necessary checks are completed.

We recommend completing the verification as soon as possible to avoid further delays. If you need any assistance with this, please let us know—we’re happy to help!

Best regards,

GGBET Team

Esteban707

há 1 ano

Hello. Yes it is correct. The withdrawal was finally made. Now I have to wait for the account verification to be done. Thank you.

Raio-X do GGbet Casino

Resolvido 68 / 68

Valor médio $3,232

Duração média da reclamação 8 dias

Resposta média 1 dia

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Account details:

< personal information removed >

• Account ID : 77111155

Current situation:

• My account has fully completed KYC verification and all turnover/wagering requirements.

• On March 31, 2026, after winning several bets on the same day, my account was immediately placed under a betting limit.

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b2e8691e-c987-4e02-8b41-b5b01ffab9f7

8a4aed6c-5cb8-448d-9267-efc771153f81

3d824bac-693a-45c2-958c-1fd48262e99e

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3b0771df-4cd9-46a6-85ee-13857e8f3cbd

cf2f3310-3f62-4d37-86bb-46f55dd77bce

235231f0-3dcf-411e-96f0-558f659f6c32

2e3d4f43-fd09-4840-acd5-f51671bb2025

aa2d1730-a057-4a9e-b2fc-0b20821ab6f7

cf7dd6f2-4e05-4b13-b354-500c82556701

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2. Provide a specific and concrete timeline for when the withdrawals will be received, rather than dismissing the issue with vague “technical reasons”.

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Copies of all previous emails sent to [email protected]

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