GGbet Casino - Stalling €50 withdrawal for weeks

RESOLVIDA

Informação da reclamação

Cassino em disputa

GGbet Casino

Valor

€ 50

Nikolas1986 Nordrhein-Westfalen
há 1 ano

I did a 50 euro withdrawal on 28-05-2023 via Astropay, and today 14 days later nothing happened and I'm still waiting. Every day they say I have to wait. That's really bad and absolutely unacceptable for a casino that works with my money. There is no customer-friendly processing for payments in this casino.

AskGamblers
há 1 ano

Dear GGbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

há 1 ano

Dear NIKOLAS1986
Is your issue resolved?
If not, please kindly provide your account ID (this is not some personal information) and the disputed transaction ID (this is an internal ID for transaction identification).

Thank you!

AskGamblers
há 1 ano

Dear @Nikolas1986,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

GGbet Casino Reclamações

  • 40 de 40 resolvida
  • há 1 dia resposta méd.
  • há 6 dias vida útil méd. da reclamação
  • 1,358 USD valor médio

Problema com GGbet Casino?