GGbet Casino - Free spins not credited

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Cassino em disputa

GGbet Casino
Postado em 21 de novembro de 2023

Dear,

I have an account on GGbet casino and they offered me 55 free spins on a joker Stoker slot. I am from India region, I have deposited according to the criteria. My free spins is showing available, when I am searching the slot, this slot not exist on this site.

To know the reason of this I had communicated with support, they told slot is not available for your region. I have already given all information while registering on the site, still I accepted that they decided to transfer spins on another slot.

I have claim this offer on 17-nov-2023, and from that day I am contacting every day with the support about inquiring my issue, every day they said wait for update, and they also said that there is no time frame, so without any single fault they waiting me for the spins, and I have deposited because of that promotion only, and I am now afraid that will they gave me my free spins or not, because they do not give me one single confirm answer. Live support agent don't have any department related information & they said you have to talk only with us.

That is why I request you to please look into this matter, think once that why this issue getting more than 4 days to resolve? Their answers not acceptable, please I want to know at least time to wait. Your support giving me some positives towards fair gambling.

Postado em 21 de novembro de 2023

Hello,

Since Endorphina is not available for India, the free-spins will be transferred to the game Hot Triple Sevens.
The support will additionally notify you.

Kind regards

Postado em 22 de novembro de 2023

Just thanxx to askgamblers,your one complain publishing works, they immediately give me spins after you published my complain, you done it what I can't in 4 days. Thanxx

AskGamblers
Postado em 22 de novembro de 2023

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

GGbet Casino Reclamações

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