Reclamação #568 Dafabet Casino

Dafabet - Not reopening my account

Por Keliyo

há 1 ano

I have been asking for a long time to open my account but the Dafabet team is not opening the account again My account was closed without reason When I asked about this I was told that we need some documents to reopen your account 👉1. Your PAN ID 2. Your photo with your PAN ID 3. Your bank account details for proof of address

I sent all the documents mentioned by them several times through email but could not get any done by them, so I came back and contacted the Enki team, then I was told that for your account verification, we need one or your government ID, your Aadhaar. Your photo with card or Aadhar card

As per her instructions, I sent her my Aadhaar ID or photo and my bank account statement for my Aadhaar ID or address proof via email.

Still, my account has not been reopened When I contacted back, everyone asked me to send the documents back or also told me that my account would be reopened within 24 hours. As per the instructions, I sent all the documents back but my account has not been opened yet.

👉I have more than 70 thousand rupees in my account, please help me by opening the account back.

👉 List of documents sent to me for account reopening 1. My PAN ID 2. Photo holding my PAN ID 3. My Aadhaar ID 4. My photo with my Aadhar ID 5. My bank account details, for address proof

Cassino em disputa Dafabet Casino

Motivo Problemas de verificação

Valor ₹70000

Discussão

AskGamblers

• Support Team

há 1 ano

Dear all,

Following a careful review of valid information and proof presented by Dafabet Casino management and Keliyo during the complaint process, the AskGamblers Complaint Team has reasonable grounds to suspect that the player didn't use our services in good faith.

The AskGamblers Complaint Team maintains zero tolerance toward players trying to abuse our complaint service. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

Dafabet Casino

• Representative

há 1 ano

Dear valued customer,

We are looking into your case and will get back to you the soonest.

However, allow us to mention that initially, we have noticed that you have forwarded 2 usernames in your screenshots, and also allow us to point out the following term from our company.

4.4 You may open only one Account with Us. Any additional Accounts that are opened may be closed by Us and any outstanding amount returned to you or all such Accounts may be treated as one joint Account and merged together by Us, in either case at Our sole and absolute discretion. You agree that We shall use any method it deems reasonable to determine if two or more Accounts belong to the same customer.

Thanks,
Dafabet

Raio-X do Dafabet Casino

Resolvido 1259 / 1288

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

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