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Withdrawal not received after 24 days


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Por Hrpl77
há 4 meses

Hello AskGamblers Complaints Team,

​I am filing this formal complaint against Dafabet regarding a withdrawal that has been stuck for over 24 days.

​Details of the Transaction:

​Username: Hrpl77

​Transaction ID: 480872094

​Transaction Date: 19/12/2025

​Amount: 35,000.00 INR

​Method: Local Bank Transfer

​Status on Casino Dashboard: Successful

​The Issue:

The withdrawal was marked as "Successful" on the Dafabet platform on 19th December 2025. However, the funds have not been credited to my bank account to date. I have checked my bank statement multiple times and confirmed with my bank that there is no incoming transaction for this amount.

​Lack of Support:

I have contacted Dafabet customer support numerous times. Every time, they claim the payment is successful from their side, but they refuse to provide the UTR (Unique Transaction Reference) number. Without a UTR number, my bank is unable to track the payment or provide any confirmation about the status of the funds.

​It has been 24 days, which is way beyond the standard processing time. I feel that the casino is intentionally withholding my funds and not providing the necessary evidence (UTR) to prove the transfer.

​Requested Outcome:

I request Dafabet to either:

​Provide a valid 12-digit UTR number immediately so I can track the payment with my bank.

​If they cannot provide a UTR, they should acknowledge the failed transfer and credit the 35,000 INR back to my casino wallet so I can attempt a new withdrawal.

​I am attaching the screenshot of the transaction history as proof. I hope AskGamblers can mediate and help me resolve this long-pending issue.

Cassino em disputa Dafabet Casino
Valor ₹35000

Discussão

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Received the money today, please close the complaint, thank you @dafabet and @askgamblers team
User name loyalty-level-2
The operator is stalling. It has been 57 days and the situation remains unresolved. They provided a fake UTR which my bank has officially rejected. Furthermore, "checking bank statements" for 17+ days is not a valid excuse for a transaction they have already marked as "Successful."
I have sent multiple emails to their support and finance teams regarding this issue, but I am being completely ignored as they have failed to provide any response.
I request AskGamblers to mark this as an unresolved dispute immediately if the operator cannot provide valid, verifiable proof of payment right now.
User name loyalty-level-2
*"Dear AskGamblers Team,
has been over 17+ days since Dafabet's last response and nearly 57 days since my withdrawal was requested. Despite providing the full PDF bank statement, the casino is ignoring the case. I request AskGamblers to mark this as ' and I will now be escalating this matter to the Curacao Gaming Authority to report this withholding of funds."

Raio-X do Dafabet Casino

Resolvido 1259 / 1288
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

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