Reclamação #2445 Dafabet Casino

Withdrawal disabled and funds withheld despite full verification

Por SOHIL S.

há 2 meses

Hello,
I am facing a serious issue with my Dafabet account regarding withdrawal restrictions.
My account is fully verified and all required documents have already been approved (proof attached). Despite this, my withdrawals are continuously being blocked and showing “Withdrawal Disabled.”
On 21/03/2026, I attempted multiple withdrawals (₹30,000, ₹10,000, ₹20,000, ₹20,000), all of which were disabled. Only one small withdrawal of ₹1,000 was processed successfully, which clearly shows selective processing and unjustified restriction on larger amounts.
I have already contacted customer support multiple times, but they keep delaying with generic responses and no clear explanation or resolution.
This is extremely concerning as my legitimate funds are being withheld without any valid reason, even after full verification.
I request AskGamblers to kindly intervene and help resolve this issue as soon as possible. I want my withdrawals to be enabled and processed without further delay.
I have attached all necessary proof, including transaction history and document approval confirmation.
Thank you.

Cassino em disputa Dafabet Casino

Motivo Pagamento atrasado

Valor ₹80000

Discussão

AskGamblers

• Support Team

há 2 meses

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

AskGamblers

• Support Team

há 2 meses

Dear Dafabet Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your statements. Please send required information to support@askgamblers.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Sohity

• Índia

há 2 meses

Dear AskGamblers Team,
Thank you for reviewing my complaint.
I would like to clearly state that I have NOT engaged in any form of opposite betting or cross betting, as claimed by Dafabet. All my bets were placed independently through normal gameplay, without any coordination or system abuse.
Additionally, I have already completed wagering of my balance more than three times through normal betting activity. This clearly shows that my gameplay was genuine and not intended to exploit any system or loophole.
Dafabet has failed to provide any concrete evidence to support their allegation. They have not shared:
Any specific bet IDs
Any detailed explanation of the alleged “opposite betting”
Any proof of violation
My account is fully verified, and all funds are legitimate deposits and winnings. Despite this, my withdrawal has been disabled unfairly.
I kindly request AskGamblers to intervene and require Dafabet to:
Provide clear and verifiable evidence of their claim
Remove the withdrawal restriction immediately
Allow me to withdraw my full balance without any further delay
I am fully willing to cooperate and provide any additional documents or information if required.
Thank you for your support.

Dafabet Casino

• Representative

há 2 meses

Dear customer,

After a review of your account activity, we have noted patterns consistent with opposite betting, which falls under our paragraph 9 in our Terms of Use, section 9.5.1 in particular. To ensure a fair gaming environment, we have restricted your withdrawal ability at this time for.

We recommend wagering any remaining balance through standard gameplay, as further use of irregular betting patterns may result in additional account restrictions.

Thanks,
Dafabet

Raio-X do Dafabet Casino

Resolvido 1258 / 1287

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

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