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Withdrawal and verification pending


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Por Sohan78
há 9 meses

Dear AskGamblers Complaint Team,

I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents and processing my withdrawals.

My Dafabet username is < sent to the casino >.

On their request, I provided the following documents for KYC verification:

PAN card with a holding selfie

Despite submitting all required documents 7 days ago, the status remains pending, and I have not received any response or update from Dafabet’s support team.

In addition to the verification delay, I have two withdrawals that are also stuck since the same date:

₹99746 INR

₹99747 INR

₹99735 INR

Dafabet’s failure to verify my documents and release my funds has caused significant stress and financial inconvenience. Their support team has been unhelpful and unresponsive during this entire period.

I kindly request AskGamblers to assist me in resolving this matter urgently and to hold Dafabet accountable for the unreasonable delay and lack of transparency.

Please let me know if any additional information or documentation is required from my side to proceed with this complaint.

Thank you for your support.

Cassino em disputa Dafabet Casino
Valor ₹299228

Discussão

User name

Dear @Sohan78,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear customer,

We can confirm that your withdrawals have been completed and our customer support team will contact you with the transaction UTR numbers.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
Hi team, my withdrawal is getting declined, support team asked me to change password and try again. I already reset my password twice but still withdrawal is not processes. Please check.
User name loyalty-level-2
Hi team, I have received pop up saying my documents are approved but my withdrawal are still pending, please check

458731369
458719369
458690166
458690059
458689971

Raio-X do Dafabet Casino

Resolvido 1259 / 1288
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

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