Reclamação #2430 Dafabet Casino

Withdrawal amount not credited even after 4 weeks

Por Sunny9991

há 2 meses

Hi Askgambler I have made a withdrawal of Rs.40000 inr from dafabet casino on 22/02/2026 06:47:52 PM which showed as successful after a day on website so i thought it would be credited into my account within a week so i waited for a week and even after a week i haven't received my money.

I tried to contact the support team regarding the withdrawal but they mentioned they already sent the money there might be delay and wait for 24 hours or more and i waited for 2 more days but I have not received any money after that I tried to contact them and they game me a utr to check with my bank and i did check with my bank where they mentioned there is no transaction with this utr

And i contacted the dafabet support but they have made me wait for so long in chat and said the withdrawal amount is successfully sent to bank but i haven't received any money i have also share the information on chat but still they are rejecting the payment its been almost 4 weeks now but until now i have not received my money please help me get my money please here i share my transaction details below please ask gamblers help me get my money back. transaction id is : 494452715

Cassino em disputa Dafabet Casino

Motivo Pagamento atrasado

Valor ₹40000

Discussão

AskGamblers

• Support Team

há 2 meses

Dear @Sunny9991,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

há 2 meses

Dear Valued Customer,

Thank you for your patience. We’re pleased to inform you that your transaction has been successfully completed. We hope everything is now in order on your end.

If you need any further assistance, please don’t hesitate to contact our customer support team.

Thanks,
Dafabet

Dafabet Casino

• Representative

há 2 meses

Dear Valued Customer,

Thank you for your continued patience.

Please be advised that completing these checks may take some time. We truly appreciate your understanding and patience, and we will contact you as soon as we have an update on this transaction.

Thanks,
Dafabet

Sunny9991

há 2 meses

Hi, I am sorry there is a small confusion i have uploaded the document now please examine and help me.

Thankyou

Raio-X do Dafabet Casino

Resolvido 1258 / 1287

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

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I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹258,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

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I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

Transaction ID - 513396534

Deposit method - HelloPay UPI

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I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 1000

Date & Time of Transaction: 01/06/2026. 01:11:07 PM

Transaction ID - 515214626

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Date and time - 30/05/2026 02:10:47 PM

Transaction id - 514492467

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When I raise again, they say they are checking, but already been 8 days since the withdrawal was made.

Please find attached screenshots for their response.

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Amount Deposited & amount debited from bank account but not showing in Dafa Sports Wallet

Username - < sent to the casino >

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Date & Time - 2nd june 2026 &10:50Pm

UTR id - 856398754763

DOB - < removed >

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Dafabet Transaction ID: 514935162
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Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
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All the necessary details that were required to process this complaint were attached in a private screenshot.

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