Withdraw problem from 20 days
I submitted all the required documents for KYC verification a long time ago, as requested by your team. Even after full compliance and multiple follow-ups, my withdrawal has still not been processed. This prolonged delay is unacceptable and raises serious concerns regarding the transparency and fairness of your services.
As a registered user, I have followed all your rules and terms. Holding my funds without any clear reason, explanation, or timeline is highly unprofessional and causes financial and mental stress. Your support team has failed to provide a satisfactory resolution so far.
I hereby request:
Immediate approval and processing of my pending withdrawal
A clear written explanation for the unnecessary delay
Confirmation that my account is fully verified and compliant