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The total pending amount is significant, and this delay is causing me serious inconvenience


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Por Jugad288
há 1 mês

Dear AskGamblers Team,

I would like to file a formal complaint against Dafabet regarding my withdrawals, which are showing as successful on their platform but have not been credited to my bank account.

Below are the transaction details:

Transaction ID: 493771497

Date: 18/02/2026 08:03:57 PM

Amount: 70,000.00

Status: Successful

From: Casino

To: Local Bank Transfer

Transaction ID: 493760509

Date: 18/02/2026 07:37:25 PM

Amount: 20,000.00

Status: Successful

From: Casino

To: Local Bank Transfer

Transaction ID: 493760148

Date: 18/02/2026 07:36:31 PM

Amount: 10,000.00

Status: Successful

From: Casino

To: Local Bank Transfer

Despite all transactions being marked as successful, I have not received any of these amounts in my bank account. I have already contacted Dafabet support multiple times, but they have failed to provide a proper resolution.

I have also attached my bank statement as proof, which clearly shows that no such credits have been received. This indicates that the issue is from Dafabet’s payment partner side.

I kindly request your assistance in investigating this matter and helping me recover my funds. I am requesting that Dafabet either process the payment correctly to my bank account or reverse the transactions and credit the full amount back to my Dafabet account immediately.

The total pending amount is significant, and this delay is causing me serious inconvenience.

I hope AskGamblers will take this matter seriously and help resolve it as soon as possible.

Thank you for your support.

Regards,


Cassino em disputa Dafabet Casino
Valor ₹100000

Discussão

User name

Dear @Jugad288,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear customer,

We can confirm that all 3 of your withdrawals have been completed and our customer support team has contacted you with the transaction UTR number.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-1
Please sir check

I know that transaction was failed from your payment partner side and fund refunded back to your payment partner account,

Please ask them to credit back to my dafabet Account
User name
Dear Valued Customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Raio-X do Dafabet Casino

Resolvido 1258 / 1287
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

Dafabet Casino Reclamações

Veja todas as reclamações deste cassino
INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
Chart Pointer
43h Restantes
₹1,500