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Refusal to withdraw since November 2024


user_avatar
Por Fujiboy
há 1 ano

I am filing a formal complaint against Dafabet due to their unfair and damaging treatment.

My account was closed without explanation, and I've been unable to withdraw over INR 17 lacs since November 2024.

Dafabet has provided no resolution, and their customer service is unprofessional, involving intrusive questioning.

This has caused severe financial distress and is negatively impacting my mental health.

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Cassino em disputa Dafabet Casino
Valor ₹1700000

Discussão

User name

Dear all,

Following a careful review of valid information and proof, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.  AskGamblers Complaint Team found player registered more than one account on our website, to be precise, five different accounts.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

User name
My username is Namita299
And the amount that is currently being withheld in my account is in the attached file
User name
Dear valued customer,

We kindly request that you provide us with your username in order to assist you further with your case.
Please note that the username "fujiboy" is not registered in our system.

Thanks,
Dafabet
User name

Dear Dafabet Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Raio-X do Dafabet Casino

Resolvido 1259 / 1288
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

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