Reclamação #2154 Dafabet Casino

Deposit of INR 1000 from December not yet received

Por Gonu R.

há 4 meses

I Deposited INR 1000 on 18th December, 2025 around 02:29 AM IST in Dafabet account but I have not received the amount in my dafabet account. I DID transfer the money via bank transfer from phonePe and the transaction was also successful. I am also attaching all the screenshots for reference and also when I am contacting their support I am not getting any actual time frame that how much time will it take to deposit the money in my purpose account.

The support team is only training that there was some issue with your transaction so it may take a long time. I have also emailed them and Kindly intervene in the matter and transfer the money to my dafabet account so that I can play. The response which I got was "There is a technical issue with your transaction. Our specialists are investigating it".

User Id is < removed and sent to the casino >

The UTR NUMBER IS 409495136646.

I was unable yo attach the screenshot as the page was already expired.

Please add the money

Cassino em disputa Dafabet Casino

Motivo Pagamento atrasado

Valor ₹1000

Discussão

AskGamblers

• Support Team

há 3 meses

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

KGonu

• Índia

há 4 meses

Dear Dafabet team,

The payment was successfully sent to your partner's account but you are just scamming the money absolutely unfair zero credibility I have checked with my bank and jt says the money is sent.
Add the money to dafabet wallet

Dafabet Casino

• Representative

há 4 meses

Dear Valued Customer,

Our payments partner has confirmed that the funds have not been received. We kindly recommend checking with your bank regarding a possible refund.

Thanks,
Dafabet

KGonu

• Índia

há 4 meses

Dear Dafabet

Why dont you guys check your vendor who took the payment and did not add the money. It aslo happened for INR 800.
I deposited inr 800 through Upi on 30/12/2025 around 07:27:00 PM IST. THE payment was successful but the transaction was declined by the dafabet and when I contacted the customer support there was no response from the customer side only bot response.
Please add the money asap.
UTR IS 394634105751
It was paid to rebecca enterprise
Dafa transaction id is 482728383

Please look into the issue as the credibility is getting loosed.
Add the money to wallet

Regards
Kgonu

Raio-X do Dafabet Casino

Resolvido 1259 / 1288

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

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