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Deposit amount of 6000 not credited from long time


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Por Rahte R.
há 4 meses

I have deposited 6000 in dafabet but not credited to my account. Their customer support was not responding. I also submitted screenshot of the successful transactions for the follow up, but it was of no use. I am also attaching the screenshots of successful transactions with utr numbers. Please check and add the money.


Below are the details of transactions:

1) Transaction id: 487010440

Date and time: 19/01/2026 and 7:40pm

Amount:6000

UTR.:587864090733

Cassino em disputa Dafabet Casino
Valor ₹6000

Discussão

User name

Dear @rahte,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name
Dear valued customer,

We would like to sincerely apologize for the extended wait time you are experiencing.
Please be assured that our team is still actively working on your inquiry as our payment partner has not received the funds.
We truly appreciate your continued patience as we ensure this is resolved correctly for you.

Thanks,
Dafabet
User name loyalty-level-2
I contacted the bank, they are saying the amount was successfully reached the recivers account, please recheck your payment partners. You can see the transaction was successful clearly. How it cant reach the reciver, bank clearly told the amount reached the reciver, so please deposit my money

Raio-X do Dafabet Casino

Resolvido 1258 / 1287
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

Dafabet Casino Reclamações

Veja todas as reclamações deste cassino
INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
Chart Pointer
43h Restantes
₹1,500