Reclamação #2116 Dafabet Casino

Dafabet is denied my withdraw and verification delay

Por Chintala J.

há 4 meses

Hello, my name is < full name removed >

I'm using dafabet using id < username removed >. I have initiated withdrawal for 44,290 Rs in 25/11/2025. On 30/11/2025 I got a mail saying my withdrawal was declined. On 01/12/2025 I have got a mail saying I should submit documents for verification.

After collecting my documents, I have submitted my documents on 23/12/2025. Upon enquiring about my withdrawal, they have sent a mail saying " Dear chintala" without anything else. I was shocked.

Upon asking again they have asked for proof of address documents on 26/12/2025. I have submitted them again and mailed them that I have submitted. And then there was no verification. After sending mails again, they have finally replied on 02/01/2026 with a reply "dear chintala" and nothing else. As this was a second time like this, I was really frustrated. They are sending mails with just " dear chintala" without any information.

Again after many mails, they have replied on 06/01/2026, they said that my documents were still under review. When I have asked them again on 12/01/2026, they have replied on 13/01/2026 saying " they have received my documents, but asked me to submit the documents again. This was really shocking as they were acknowledging that they have received the documents but asking me the documents again without checking them.

I have resubmitted my documents again on 13/01/2026 and expressed my frustration through mail. On 14/01/2026 they have said that my documents were under review. Today is 21/01/2026 and they still have not completed the verification or asked for any other documents. I have lost hope in dafabet customer care. They have been holding my money for more than 25 days. Please help me get my money.

Cassino em disputa Dafabet Casino

Motivo Pagamento atrasado

Valor ₹44290

Discussão

AskGamblers

• Support Team

há 3 meses

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Narahari

• Índia

há 3 meses

Hello askgamblers I have received my money, thank you for your help.

Hello dafabet, after months of unresponsive mails and broken incompetent replies from you, I have taken the help of askgamblers. When complaints resolved at your end, no one wants to approach askgamblers. Thank God askgamblers exists, or else I still would be sending you mails and you will be holding on to me money and scamming me. Worst betting website I have used in my life is dafabet. If you can, be responsible and responsive to your customers. Check your rating here you will know how far you have fallen.

AskGamblers

• Support Team

há 3 meses

Dear @Narahari,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

há 3 meses

Dear Customer,

We are pleased to inform you that the withdrawal was successfully processed.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Raio-X do Dafabet Casino

Resolvido 1258 / 1287

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

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