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Account suspended without prior notice or communication


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Por Nag98
há 3 meses
Hello team,
I have been using dafabet from last 4 years and while i was using the dafabet , suddenly it logged me out and i tried to login, but "player account suspended" message was popped. I tried to have a live chat with the support and had a request to reopen the account, but they declined the request and has not given a proper reason as why my account has been suspended. I have around 46000 INR in my account and because of the account suspension, i am not able to login and withdraw the money. Kindly help me with this issue @AskGamblers
Cassino em disputa Dafabet Casino
Valor ₹46000

Discussão

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name
Dear Valued Customer,

Please be advised that (483745687) has already been claimed by another merchant and, therefore, cannot be claimed again .

Thanks,
Dafabet.
User name loyalty-level-2
Hello Dafabet team,
Kindly attaching the previous complaint where the 40000 INR where the Dafabet team suggested me to connect with the bank . I am attaching the link for that complaint for your reference. Kindly let me know if you need anything from my side and kindly resolve this issue as early as possible.

https:­//w­ww.a­sk­gam­ble­rs.c­om­/ca­sin­o-c­omp­lai­nts­/da­fab­et-­cas­ino­-de­pos­ite­d-4­000­0-i­nr-­not­-re­fle­cte­d-i­n-d­afa­bet­-ac­count

Thanks
Nag
User name
Dear Valued Customer,

Please note that we are still working on your inquiry. We apologize for any inconvenience or delays you are experiencing.

Thanks,
Dafabet.

Raio-X do Dafabet Casino

Resolvido 1254 / 1283
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

Dafabet Casino Reclamações

Veja todas as reclamações deste cassino
INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
Chart Pointer
90h Restantes
₹1,500
Unresolved INR 2500 withdrawal stuck since May 23rd

I am filing a formal complaint against Dafabet regarding a completely stalled withdrawal and a total lack of transparency from their customer support team.


On May 23rd, 2026, I requested a withdrawal of INR 2,500.00 from my account. According to the platform's internal system logs, the transaction was marked as "successfully processed" on 25/05/2026 at 12:26:14 pm IST under Transaction ID: 512576260.


Despite their system claiming the transfer was successful, the funds have absolutely not arrived in my bank account.

Over the last week, I have contacted their regional customer support desk multiple times trying to resolve this. Instead of investigating the issue, I have been trapped in a broken loop of automated, generic boilerplate responses. Multiple agents (including agents < full names removed >i) have copy-pasted the exact same message word-for-word to my emails:

"Our team is reviewing the INR 2,500.00 withdrawal that was successfully processed on 25/05/2026 12:26:14 pm. A follow-up has been made to our Payment Partners. We will update you via your registered email as soon as we receive feedback."

They have been "following up" for days with zero progress. I have repeatedly asked their team to provide a standard banking tracking reference number—such as a Unique Transaction Reference (UTR) or an Acquirer Reference Number (ARN)—so that I can track the funds with my local bank backend. They flatly refuse to provide any proof of transfer, nor will they reverse the stuck funds back into my player wallet balance so I can re-attempt the transaction.

Because internal support has devolved into a stone wall of canned templates, I am bringing this matter to AskGamblers. I demand that Dafabet corporate either:

Provide a legitimate, traceable banking UTR or ARN number to prove the funds actually left their payment gateway.

Cancel the failed transaction entirely and return the INR 2,500.00 to my account balance immediately.

Account & Transaction Summary:

Casino/Operator Name: Dafabet

Player Username:

< personal information removed >

Transaction ID: 512576260

Date of Transaction: 23-05-2026

Amount: INR 2,500.00

I am fully prepared to upload screenshots of the repetitive support emails and my empty bank statement to the AskGamblers team to prove this dispute. I hope the management team handles this manually and transparently.

Chart Pointer
39h Restantes
₹2,500