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Account verification pending over 10 days


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Por Suraj27
há 8 meses
My account verification has been pending for over 10 days despite me uploading the required KYC documents multiple times. My funds are completely blocked until this process is completed. My wallet balance of ₹1,63,000 INR is entirely blocked due to this delay, and I cannot withdraw my funds.

I first submitted my documents on 10/09/2025. Since then, I have re-uploaded them on 13/09/2025 and 17/09/2025 to ensure clarity and compliance.

I have reached out to Dafabet's live chat and email support numerous times, but the responses have been completely unhelpful. Each time, I am given the same generic response: that "validation may take 24 to 48 hours." Clearly, this timeframe has long passed, and yet no action has been taken, nor have I received any meaningful update or explanation.

This delay is unacceptable and raises serious concerns about Dafabet’s customer service and internal processes. I am requesting AskGamblers’ assistance in getting this issue resolved, as I have exhausted all options on my end without success.

Evidence Attached:

Screenshots of my uploaded documents in the verification portal.

Screenshots of the support messages stating the "24-48 hour" timeframe.

Screenshots of the declined withdrawal request.
Cassino em disputa Dafabet Casino
Valor ₹163000

Discussão

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Thank you so much askgamblers and dafabet my complaint is resolved now you can close my complaint
User name
Dear Valued Customer,

We can confirm that your withdrawal has been credited back to your Dafasports wallet.

We still encourage you to contact our Customer Support department regarding any further issues.

Thank you,
Dafabet
User name loyalty-level-2
Although you have shared the UTR number with me, already 4 days passed the funds have not been credited to my bank account. I have already checked with my bank using the provided UTR, and they confirmed that no such transaction has been received.

I kindly request you to provide me with the payment receipt for this transaction.

Raio-X do Dafabet Casino

Resolvido 1259 / 1288
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

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