Account suspended Withdrawal and Verification Concern
Respected Sir/ Mam,
I made a withrawal of INR 44900 on 19/07/2024. I waited 2-3 days but it was not approved when I contacted their support they kept saying its under validation.
After 5 days I received an email to send documents for verification. I send valid and clear photos of documents as they mentioned in the mail. But now when I contact them they say they have not received. I have send documents 5 times in last 3 days. When I contact them on live support they simply say that they have not received and then close the chat.
Regarding my casino product account , when I open casino games it shows an error " The account is suspended. Kindly contact cutomer support". I have mail numerous times regarding this but they keep on saying that the account is active.
I kindly request you to please look into this. I did a lot of hard work to earn that money. Now they have been just fooling around.
Please Please look into this matter.
I made a withrawal of INR 44900 on 19/07/2024. I waited 2-3 days but it was not approved when I contacted their support they kept saying its under validation.
After 5 days I received an email to send documents for verification. I send valid and clear photos of documents as they mentioned in the mail. But now when I contact them they say they have not received. I have send documents 5 times in last 3 days. When I contact them on live support they simply say that they have not received and then close the chat.
Regarding my casino product account , when I open casino games it shows an error " The account is suspended. Kindly contact cutomer support". I have mail numerous times regarding this but they keep on saying that the account is active.
I kindly request you to please look into this. I did a lot of hard work to earn that money. Now they have been just fooling around.
Please Please look into this matter.