Account closed by the casino with positive balance

Hello, my dafabet username is < username removed > and they have blocked my withdrawal process without any notification or reason. Whenever I am trying to contact them, their live support agents are providing bot answers and telling me to wait and wait. I am now fully fed up with their bot answers. Whenever I try to withdraw they show error 310. I am providing the withdrawal requests and the issue I am facing with the proofs:

1. Withdrawal request

Amount - 2000

Date and Time - 29/05/2026 11:20:29 PM

Transaction id - 514363297

2. Withdrawal request

Amount - 1000

Date and time - 30/05/2026 02:10:47 PM

Transaction id - 514492467

I have contacted them via chat and live call both but they just say wait and wait and wait.

I request askgamblers team to please help me get my money back from them. I am attaching all the screenshots below.

Hi AskGamblers team,

I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

I have written to their support team multiple times, but they always come back with irrelevant responses, asking for a deposit slip when I am talking about withdrawal.

When I raise again, they say they are checking, but already been 8 days since the withdrawal was made.

Please find attached screenshots for their response.

Kindly help me to get my money back.

Thanks

Hi Team,

Amount Deposited & amount debited from bank account but not showing in Dafa Sports Wallet

Username - < sent to the casino >

Amount Deposited - ₹10,000 (Screenshot Attached )

Date & Time - 2nd june 2026 &10:50Pm

UTR id - 856398754763

DOB - < removed >

Please Help Me.

No Response from dafa sports even after continuous mails and chat sessions

Please Help me

I am make deposit via upi method has failed. I am contacting customer care, but he is not help me, only give the same reply daily wait 15 min. I have already sent payment proof via mail and upload in history page. One withdrawal was not received in bank account .

Deposit Transaction id - 514699339

Amount - 1600 inr

Status - failed

Also check withdrawal concern status successful but amount has not been received

Withdrawal transaction id - 514608701

Amount - 6700

Hello,

I would like to raise a complaint regarding my withdrawal request placed on 24 May 2026, which has been in processing status for more than 7 days without any resolution or proper update.

I kindly request you to look into this matter and help resolve it as soon as possible.

All the necessary details that were required to process this complaint were attached in a private screenshot.

Thank you.

I am filing a formal complaint against Dafabet regarding a completely stalled withdrawal and a total lack of transparency from their customer support team.

On May 23rd, 2026, I requested a withdrawal of INR 2,500.00 from my account. According to the platform's internal system logs, the transaction was marked as "successfully processed" on 25/05/2026 at 12:26:14 pm IST under Transaction ID: 512576260.

Despite their system claiming the transfer was successful, the funds have absolutely not arrived in my bank account.

Over the last week, I have contacted their regional customer support desk multiple times trying to resolve this. Instead of investigating the issue, I have been trapped in a broken loop of automated, generic boilerplate responses. Multiple agents (including agents < full names removed >i) have copy-pasted the exact same message word-for-word to my emails:

"Our team is reviewing the INR 2,500.00 withdrawal that was successfully processed on 25/05/2026 12:26:14 pm. A follow-up has been made to our Payment Partners. We will update you via your registered email as soon as we receive feedback."

They have been "following up" for days with zero progress. I have repeatedly asked their team to provide a standard banking tracking reference number—such as a Unique Transaction Reference (UTR) or an Acquirer Reference Number (ARN)—so that I can track the funds with my local bank backend. They flatly refuse to provide any proof of transfer, nor will they reverse the stuck funds back into my player wallet balance so I can re-attempt the transaction.

Because internal support has devolved into a stone wall of canned templates, I am bringing this matter to AskGamblers. I demand that Dafabet corporate either:

Provide a legitimate, traceable banking UTR or ARN number to prove the funds actually left their payment gateway.

Cancel the failed transaction entirely and return the INR 2,500.00 to my account balance immediately.

Account & Transaction Summary:

Casino/Operator Name: Dafabet

Player Username:

< personal information removed >

Transaction ID: 512576260

Date of Transaction: 23-05-2026

Amount: INR 2,500.00

I am fully prepared to upload screenshots of the repetitive support emails and my empty bank statement to the AskGamblers team to prove this dispute. I hope the management team handles this manually and transparently.

Hi Team,

I have deposited 3037 USDT into my Dafabet account on 28th May.

USDT has been deducted from my wallet, and it's been 5 days, but my deposit has not yet been credited.

I emailed the Dafabet team multiple times, I am simply getting we are followup message everytime with out any action.

It's already been 5 days, and I need funds asap.

Attaching the deposit slip, screenshot, and hash ID.

Kindly help me get my deposit back.

hash id: 10547d22ea8c4fc641035124dd5875d90fb35d55b0fdef4212efbdf91b5f7ed5

transaction id: 513614674

On 29th may 2026, I made a deposit of 30000 INR into my DefatBet account. The payment was successfully completed, and the amount was deducted from my bank account/payment provider. However, the funds have not been credited to my DefatBet balance.

I contacted customer support and provided proof of payment, including the transaction reference number and payment screenshots. Despite this, the issue remains unresolved.

Hi @dafabet team

I have withdrawn Rs 15000 on 20th May. The withdrawal was successfully processed but not credited to my bank account. Every time I received it within the same day of withdrawal, but already 12days passed still I didn't receive the withdrawal. Please check.

Transaction id in dafabet: 511886946