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Account Closed by Dafabet manually without my request


há 1 ano

I never requested or email dafabet to close my account But blindly they have closed my account and mailed me saying such things.

I have account balance of more then 250,500 Inr.

Dafabet have closed my account without my request and then they email me saying " After carefully reviewing the situation, we have decided to keep your account closed. This decision is made with your well-being in mind, and we believe it is in your best interest.


I am a Silver VIP customer and this is how they are treating me. The dafabet live chat representatives are also dont connect and i am now helpless regarding my account closure concern.

Please help me in re-opening my account & my account balance.

Cassino em disputa Dafabet Casino
Valor ₹250500

Discussão

User name

Dear all,

Following a careful review of valid information and proof presented by Dafabet Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

User name
Following a thorough investigation, we have identified multiple instances of serious violations of Dafabet’s Terms and Conditions associated with your account. This includes:
Evidence that several player accounts, including NAMITA299, JAHIDUR23, SUJAN765, DUTTA07, DIPAK366, and TANMOY1200
which you previously raised concerns about in the case of NAMITA299, are directly linked to you. Our investigation revealed that these accounts registered through your affiliate link and share IP addresses and bank details, not only with each other but also with you.
According to the Terms & Conditions stated on site:

9.1 The following practices (or any of them) in relation to the Services:

abuse of Bonuses or other promotions; and/or
using unfair external factors or influences (commonly known as cheating); and/or
taking unfair advantage (as defined in paragraph 9.5.3);
opening any Duplicate Accounts; and/or
undertaking fraudulent practice or criminal activity (as defined in paragraph 9.5)
The above activities constitute "Prohibited Practices" and are not permitted. They will constitute a material breach of the Terms. We will take all reasonable steps to prevent and detect such practices and to identify the relevant players concerned if they do occur. Subject to the above, however, We will not be liable for any loss or damage which you may incur as a result of any Prohibited Practices, and any action We take in respect of the same will be at Our sole discretion.
User name
hello kindly please update me on my manual bank withdrawal request ?
how much do i need to wait for this ?
i have been emailing everyday every hour but i am receiving same repeated reply " we r validating , we r checking , we r processing "

i am tired of this please help me
User name
Hi Dafabet Sir please update me on my manual withdrawal request please ?

Raio-X do Dafabet Casino

Resolvido 1254 / 1283
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

Dafabet Casino Reclamações

Veja todas as reclamações deste cassino
INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
Chart Pointer
88h Restantes
₹1,500
Unresolved INR 2500 withdrawal stuck since May 23rd

I am filing a formal complaint against Dafabet regarding a completely stalled withdrawal and a total lack of transparency from their customer support team.


On May 23rd, 2026, I requested a withdrawal of INR 2,500.00 from my account. According to the platform's internal system logs, the transaction was marked as "successfully processed" on 25/05/2026 at 12:26:14 pm IST under Transaction ID: 512576260.


Despite their system claiming the transfer was successful, the funds have absolutely not arrived in my bank account.

Over the last week, I have contacted their regional customer support desk multiple times trying to resolve this. Instead of investigating the issue, I have been trapped in a broken loop of automated, generic boilerplate responses. Multiple agents (including agents < full names removed >i) have copy-pasted the exact same message word-for-word to my emails:

"Our team is reviewing the INR 2,500.00 withdrawal that was successfully processed on 25/05/2026 12:26:14 pm. A follow-up has been made to our Payment Partners. We will update you via your registered email as soon as we receive feedback."

They have been "following up" for days with zero progress. I have repeatedly asked their team to provide a standard banking tracking reference number—such as a Unique Transaction Reference (UTR) or an Acquirer Reference Number (ARN)—so that I can track the funds with my local bank backend. They flatly refuse to provide any proof of transfer, nor will they reverse the stuck funds back into my player wallet balance so I can re-attempt the transaction.

Because internal support has devolved into a stone wall of canned templates, I am bringing this matter to AskGamblers. I demand that Dafabet corporate either:

Provide a legitimate, traceable banking UTR or ARN number to prove the funds actually left their payment gateway.

Cancel the failed transaction entirely and return the INR 2,500.00 to my account balance immediately.

Account & Transaction Summary:

Casino/Operator Name: Dafabet

Player Username:

< personal information removed >

Transaction ID: 512576260

Date of Transaction: 23-05-2026

Amount: INR 2,500.00

I am fully prepared to upload screenshots of the repetitive support emails and my empty bank statement to the AskGamblers team to prove this dispute. I hope the management team handles this manually and transparently.

Chart Pointer
38h Restantes
₹2,500