6400 withdrawal not credited after 12 days
On 05/12/2025 at12:57 pm IST, I have made a withdrawal request in the amount of ₹6400.
After that, at around 05:51 pm, the request was successful from their end, and I have received confirmation mail regarding that. But till now, my bank account has not been funded.
I tried customer care every day. First, they told me to wait for 4 working days. Now that the 4 working days are over, they are telling me to wait for 24 more hours, and they are sending me the same automated replies.
Today is the 12th day.
Please look into this matter and resolve my problem at the earliest.
I have attached my bank account statement and conversation with them.