Reclamação #1611 Dafabet Casino

142000 withdrawal not credited

Por Thulasiram D.

há 7 meses

Hello Dafabet Customer Support,

I made a withdrawal of INR 142000 on 20/04/2025 at 03:24 PM. The status of the transaction is showing as successful in the cashier history but I haven't received the money yet.

Its been more than 6 months and I am still waiting for my money.

I contacted customer multiple times every week and they say me only one thing that is to wait and my money is secure, but these many days passed and they still say the same thing.

below are the account and the transaction details

Username- < sent to the casino >

Date of Birth-< removed>

Transaction ID- 435354688

amount- 142000 INR

date - 20/04/2025 03:24 PM

method - local bank transfer

I am attaching my bank statement here so please check that and process my withdrawal as soon as possible, because it went way beyond the allowed time frame.

Dear @Askgamblers Team please help me to solve my issue.

Cassino em disputa Dafabet Casino

Motivo Pagamento atrasado

Valor ₹142000

Discussão

AskGamblers

• Support Team

há 7 meses

Dear @Thulasiram,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

há 7 meses

Dear valued customer,

We can confirm that our customer support team has contacted you to proceed with a new withdrawal.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Thulasiram

• Índia

há 7 meses

Hello Dafabet Customer Support,

I received money in my Dafa Sports wallet on 13/10/2025 at 19:02:47 IST.

After that, I made a withdrawal request of INR 32,000 (Transaction ID: 469346170), which was declined. When I contacted Customer Support, I was informed that I need to wager the deposit amount of INR 142,000.

However, I would like to clarify that this is not a new deposit — it is an adjustment transaction for my failed withdrawal on 20/04/2025. I had already placed the required bets and completed the wagering at that time, which is why my withdrawal was successfully processed earlier.

I am already disappointed with the delayed resolution of the previous transaction, which took almost six months to refund, and now being asked to complete the wagering again is not fair.

I kindly request you to review this issue on priority and remove the wagering requirement from my account.

Thank you for your understanding

@Askgamblers Team please help me to solve this Issue

Thulasiram

• Índia

há 7 meses

Hello Dafabet Customer Support,

Please Solve this issue as soon as possible as it went way beyond the timeframe.

Thank You

Raio-X do Dafabet Casino

Resolvido 1259 / 1288

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

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