888 Casino - Delayed Withdrawal from 888 Casino

Hi Moeafana,

Don't worry we'll double check your concern for you, can you please provide your username or support ID?

Username: < removed >

Dear 888 Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear 888 & Askgamblers,

I am writing to follow up on my previous emails regarding the status of my withdrawals. Despite reaching out to multiple email addresses, including [email protected], compla­int­snj­@88­8.com, and manage­rs@­888­cas­ino.ca, I have yet to receive an update on the progress of my withdrawal requests.

I talked to multiple of agents on live chats, they escalated the matter to relevant department but yet never heard back.

I understand that processing withdrawals can take some time, but the lack of communication or updates has caused significant concern and inconvenience for me. As a valued customer, I have always been prompt in fulfilling my obligations and responsibilities, and I expect the same level of commitment from your esteemed organization.

I kindly request your urgent attention to this matter and ask that you provide me with a detailed update on the status of my withdrawals. It is imperative for me to have clarity and transparency regarding the processing timeline, potential delays, or any additional information required from my end. All documentation has been submitted and approved when asked for.

I would appreciate it if you could acknowledge receipt of this email within the next 24 hours and provide an assurance that my concerns are being addressed. Prompt action in resolving this matter will not only restore my confidence in your services but also ensure our continued positive business relationship.

In the event that I do not receive a satisfactory response or resolution within a reasonable time frame, I will be compelled to explore other avenues to protect my rights and escalate this matter accordingly.

Thank you for your immediate attention to this issue. I look forward to hearing from you soon and receiving a comprehensive update on the status of my withdrawals.

Yours sincerely,

<full name removed>

Hi there moeafana, apologies for this unpleasant experience. Nothing to worry as I have escalated this to our relevant team for checking. Rest assured that they will reach out to you as soon as possible. Asking for your patience and understanding on this matter.

Sincerely,
888 Team

Dear 888 Team,

Thanks for reaching out to me, I’ll be waiting for respond back!! till now i have not received anything

Hi there! Rest assured this will be resolved as soon as possible. Our relevant team will reach out to you with updates via email.

Sincerely,
888 Team

Hi Team 888 & Team gamblers,

I have not received any updates regarding my withdrawals.

Thanks,
Moeafana

Hi there moeafana!

Your concern is now being handled by our relevant team and we're still waiting for an update on this. They'll reach out to you once the review on your account is done.

Thanks for your patience and understanding on this matter.

Kind regards,
888 Team

Dear Team 888 & Askgamblers,

I received an email 888 operations team, it’s interesting please below photo of the email. 888 operations team stated, it takes a total of 8 business for complete process of withdrawal.

However, I must clarify that my concern is not related to the typical withdrawal processing time frame. I made two withdrawal requests, one on March 31 and another on June 1, and it has been longer than the expected timeframe for both transactions.

I kindly request your assistance in investigating the status of these specific withdrawals, as I have yet to receive the funds in my personal bank account. Any information or updates you can provide regarding the withdrawals.

Thank you for your understanding and prompt attention to this matter. I look forward to your response.

Sincerely,
Moe Afana

Hi Moe,

I can confirm that the withdrawals are now with our Payments team for checking. Once they provided an update we'll make sure to let you know. You may check your email as well as our Payments team might send you the update via email.

Regards,

888team

I received my withdrawals, much thanks to Team 888 & Askgamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.