Withdrawal is pending with casino since last 11 days

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Thanks @nightbet casino for releasing all my winning.
@Ask gambler, thanks for your support. I have got the money in bank account. Please close this complaint.

Dear Player and AskGamblers Team,

Thank you for your message.

First of all, we understand the player’s frustration regarding both the withdrawal waiting time and the concerns raised about withdrawal limits and processing expectations. We sincerely apologize for the inconvenience caused.

Regarding the withdrawal limit mentioned, we would like to clarify that such limitations are not applied arbitrarily to the player’s account. The available withdrawal amounts may depend on the selected payment method and the processing capabilities or restrictions of the payment provider involved.

We also acknowledge the player’s concern that this was not sufficiently clear beforehand. Feedback regarding transparency of withdrawal conditions and paymen­t-m­eth­od-­related limitations is appreciated and will be forwarded internally for review.

As for the pending withdrawal itself, the request remains under active review and has not been denied. Certain withdrawals may require additional compliance, security, and payment verification procedures before approval can be finalized, which can unfortunately extend processing times beyond the standard timeframe.

We understand the player’s concern that repeated waiting updates without a precise completion date can feel frustrating, especially after such an extended period. However, we would like to reassure both the player and AskGamblers that the withdrawal is not being ignored or withheld unfairly, and there is no issue regarding the legitimacy of the winnings or the account status.

The case remains with the relevant department and is being handled accordingly.

-The NightBet Team