Publicado el 22 de mayo de 2017
I have an open case with them which they are taking for ever to respond to and at first took responsibility for an extra £200 being taken from my account, but are now saying other wise, and are failing to give back the money i am owed. after raising the dispute with them after a couple of weeks the admitted that is was a technical error at their end and will issue a refund for the money which i should have received in 2-4 workings days, that came and went. Then two weeks later they are stating that they no longer require to issue me with a refund. the take around 5 working days to respond which is ridiculous in itself.
