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ZetCasino

Nossa classificação CasinoRank
6.7/10
CasinoRank
Classificação dos jogadores 44 Avaliações
Tempo de resposta às reclamações 33 Reclamações
2 dias média 33 Reclamações
O que gostamos
  • Vários fornecedores de software
  • Disponível para celular
  • Suporte via chat online em português
  • Cassino ao vivo disponível
O que não gostamos
  • Restrições para alguns países
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de ZetCasino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://zetcasino.com/br/
Estabelecido em
2018
Licenças
The Philippine Amusement and Gaming Corporation (PAGCOR)
Programa de Afiliados
Idiomas
Inglês, Finlandês, Alemão, Húngaro, Norueguês, Polonês, Português, Russo
Tipo de Cassino
Jogo Instantâneo, Celular, Crypto Casino

O ZetCasino é um cassino online oficial que proporciona aos jogadores a oportunidade de mergulhar em um mundo de emoção ao oferecer vários jogos virtuais famosos, desenvolvidos com as empresas líderes de mercado, tais como: NetEnt, Pragmatic Play, Yggdrasil Gaming e Quickspin. Além dos caça-níqueis online, o cassino conta com uma seção de jogos de mesa e sala com crupiê real. O ZetCasino é licenciado e regulado através do The Philippine Amusement and Gaming Corporation (PAGCOR)

Países restritos

Há algumas restrições com relação à criação de cadastro no ZetCasino. Pessoas vivendo em territórios restritos não têm o direito de criar contas ou de fazer depósitos. A lista completa de países restritos pode ser consultada em "Mais detalhes do cassino".

Jogos virtuais

A prioridade do ZetCasino é criar uma atmosfera confortável e agradável ao oferecer uma grande variedade de caça-níqueis de vídeo, desenvolvidos com softwares de reconhecidas empresas, como NetEnt, NextGen Gaming, Yggdrasil Gaming. Aqui os jogadores podem encontrar títulos populares como Jumanji, Nitro Circus, entre muitos outros. 

Os apaixonados por jogos de mesa têm acesso aos diversos jogos clássicos de cassino como Blackjack, Roleta e Bacará. Mini Bacará, Multihand Blackjack e Roleta Americana são alguns exemplos.

O cassino também fornece salas de pôquer nas quais os jogadores podem encontrar jogos como: Oasis Poker, Jacks or Better, Joker Poker, e Ride’m Poker, entre outras opções.

Jogos ao vivo

O ZetCasino também tem sala com crupiê ao vivo com jogos reais de Blackjack, Bacará, Roleta e Cassino Hold’em. 

Jogos para celular

A maioria dos caça-níqueis online do cassino e outros jogos estão disponíveis para celular. A versão para celular do site pode ser acessada em praticamente qualquer smartphone ou tablet, incluindo os dispositivos que usam iOS e Android.

Suporte

Para garantir a melhor experiência de jogo, o ZetCasino oferece um serviço de atendimento 24 horas, 7 dias na semana, disponível por e-mail e suporte via chat online. Também é possível entrar em contato com o cassino por telefone internacional de segunda a sexta-feira, das 10h às 20h (GTM-3). Os agentes estão sempre dispostos a guiar e ajudar os jogadores com quaisquer questões ou dúvidas.

Segurança e imparcialidade

O cassino usa criptografia SSL, com métodos de codificação modernos para dados pessoais e de outros tipos fornecidos pelo cliente. Assim, todos os membros são protegidos de qualquer tipo de manipulação ilegal por parte de terceiros. 

Pelo fato de contar com jogos desenvolvidos por fornecedoras de software respeitadas, todos os jogos do portfólio do ZetCasino foram auditados várias vezes com relação à imparcialidade e veracidade dos resultados.

StallCation

Bônus do ZetCasino

Confira os ZetCasino bônus e escolha o melhor para você.

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Rodadas grátis
50 Giros extras por semana
Giros Grátis N/A
Requisitos de Apostas de Giros Grátis N/A
Depósito Mínimo €20
Bônus de recarga
50% até BRL 3.500 / €700 aos fins de semana + 50 Giros extras
Requisitos de Apostas 30x(d+b)
Porcentagem do Bônus 50%
Depósito Mínimo €20
Bônus Cashback
15% até BRL 20.000 / €3.000
Requisitos de Apostas N/A
Saque Máximo N/A
Depósito Mínimo €5

Reclamações

Leia as reclamações que outros jogadores deixaram sobre ZetCasino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Zet Casino - Responsible gambling policy breached - request for refund

Dear AskGamblers Team,

I’m reaching out to file a complaint against Zet Casino due to a serious issue involving my self-exclusion request, which was not handled according to their stated policies.

On April 26, 2025, I submitted a self-exclusion request via email, as instructed on the casino’s website, due to a gambling addiction. I did not receive a response.

According to the casino’s responsible gambling policy, self-exclusion requests should be processed within 24 hours. However, as of May 1, 2025—five days later—my account was still active, and I was able to continue gambling. This resulted in further financial losses that could have been prevented had my request been handled promptly.

On May 1, I contacted the casino again. They replied by assigning a case number to my request. On May 4, 2025, I received an email confirming that my account had finally been closed. In that same message, they also wrote: “Please be assured that your request is being treated as a priority, and we will get back to you with an update as soon as possible.”

However, since then, I have received no further communication from the casino.

In my email from May 1, I clearly asked for a response and resolution within 7 calendar days. I also provided screenshots of their Terms and Conditions and evidence of transactions made between April 27 and May 1, during the time when my account should have already been closed.

This delay in processing my self-exclusion request is a violation of their own responsible gambling policy and demonstrates a failure to protect vulnerable players.

I am therefore requesting a refund of the losses incurred during this period in the total amount of €1,186.

I kindly ask for AskGamblers’ support in resolving this matter and ensuring the casino is held accountable.

Thank you for your assistance.

staus Resolvido
€1186
Zet Casino - Money back

On March 11, I played a session of live casino Blackjack Manchester via the ZetCasino platform. During the game, the dealer made an error — he accidentally took two cards and mistakenly locked in the wrong card, which resulted in me being marked as the loser. The game was immediately paused, the cards were rechecked, and the dealer admitted his mistake, apologized, and clearly confirmed that I was the actual winner.

However, my winnings were never credited to my account.

I promptly contacted ZetCasino live support, provided all the necessary information, and was told that the matter would be looked into shortly.

A week later, with no resolution, I followed up again. This time I was told that they were waiting for a response from the Blackjack Manchester provider. I understood and waited patiently.

Meanwhile, out of curiosity, I reached out directly to Blackjack Manchester support. To my surprise, they confirmed that they had already notified ZetCasino of the error right after the incident, confirming that the payout should be made. They even sent the notification again, just in case.

I then contacted ZetCasino again and informed them that Blackjack Manchester had already provided everything needed. Since then, for three weeks in a row, I have only been told that the case is being handled "at the highest level" and that I am a "priority."

As of now, nearly a month has passed, and there has still been no resolution or payout, despite the dealer’s acknowledged mistake and the provider’s confirmation

staus Resolvido
€140

Estatísticas de Reclamações

Resolvido 31
Valor médio $ 2,047
Duração média da reclamação 9 dias
Resposta média 2 dias

Avalie este cassino

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Avaliação do jogador
5.2/10 44 revisões

Principais avaliações de nossos jogadores

This casino offers great bonuses, I had a glitch on my first bonus but they provided another bonus as well. Although I wasn't happening with the glitch, I felt the casino went above and beyond to provide support for a replacement bonus. The game selection is quite good and they have a really generous rewards program. And they keep their word, the withdrawal was fast and efficient, which I really appreciate this.

It was a systematic issue with my first bonus and resolved extremely well. So far the makings of a really good casino. I hope they continue on the path that they are on, they have good customer service as well.

There are many bonuses and special offers here, they try to attract new gamblers as they opened no so long ago. You can get a 100% bonus for your first deposit, but you must use all the bonus money before transferring your money back to the e-wallet. You get weekly free spins if you gamble regularly, I usually play card games, but sometimes I play slot machines and I can’t see any difference between usual and free spins, they are totally legit imho. The dealers in card games aren’t bots, you can earn some money here. There is also a partnership program, if someone uses your link to register, you will get a percentage from his deposits. And you only need an e-mail to register here.

How easy it is to use and how many different choices you have. Great fun. Different withdrawal options. When it allows withdrawal to visa it happens in 1-2 banking days.
An ordinary casino with a standard set of bonuses. Nothing special. Staff are friendly, polite, and helpful.
Has promotions.
I like a lot of things: a great interface that is not overloaded, great bonuses for both deposits and for nothing (which is especially nice).

The bad reviews here is not same as high ratings.
I played the casino games and wanted live games. I tried some games because they have lots of new names of providers, I like that.

The verification period was awfully long. I have something against casinos who ask for too much personal information and processes them in a long time. It is stressful plus talking to live chat does not help

Hey VERGEOFDEATH, We are happy that you liked our selection of games. As far as personal information is concerned, there is a good reason for us to make thorough checks - security is paramount and we are not willing to make compromises with it. We understand that there is a fine line between security and optimal player journey and we are doing our best to get it right. Note that verification is done once and things are much simpler and hassle-free after that. Kind regards, ZetCasino

user avatar

Avoid this casino. There is cashbacks on VIP level 3 but when you deposit within a week (monday to sunday) you need to remind to ask separately this cashback on next monday. This doesnt comes automatically and you need to ask this separately from support / live chat.

And if you forgot this, you dont get nothing.

Please aware this and all of this casinos sister sites.

Hey SAMITUOH, A manual, requested-by-player or an automated cashback is a business and technology choice each casino needs to make. One of the reasons for our generous bonus offers and loyalty programme is the fact that our processes have allowed us to limit bonus abuse, and thus commit a larger bonus/loyalty budget to our regular players. We are truly sorry that you feel that way about our casino but if this is your only concern, please be aware our processes are what they are for the good of the huge majority of our players. ZetCasino

user avatar

I like the visual feel of the black and yellow website. There are many ways to deposit and withdraw. There are basic bonuses. Chat service works (tested many times unfortunately...)

They are very slow at paying out your winnings. I was repeatedly asked for documents, some even twice by accident. Every time I responded to their demands it took another two to three days to process that particular step. It has been 13 days now since my withdrawal and I still haven't received all of my money, which I had to withdraw in separate parts because the limits are so small. Will not be coming back to them.

Hey LEPAUS, We are sorry that you feel that way - can we do something to bring you back? As mentioned above to another reviewer, thorough checks are necessary as security is paramount for us. We understand that such detailed checks may be frustrating at times but we are an established casino with strict rules which we aim to follow. As for the small withdrawal limits - we have different withdrawal limits for different VIP levels and even personalized ones which can get very high. Kind regards, ZetCasino

user avatar
Usuário inativo
3/10

The graphic design on the site looks nice & appealing. I can't say anything more about it, because I never got the play the games, despite my effort. The design looks modern & nice.

I deposited 100 euros via "Quick deposit", successfully. After that, I was asked to put in my personal information. No problem. I put them in; but I just couldn't fill my date of birth to the respective windows on the pop up window. They just didn't react. Also tried it with my phone, with no success. I had to explain the problem to at least 3 different people on the chat, on 2 days, every time starting from scratch, and they made me clear history and try this and that multiple times. First time when I inquired this was at night; the chat person wasn't really even trying to help at that point, just making me wait on the chat. I think I spent/worked at least like 2 hours total, just to make it work and to get access to my money, or to get it back. Finally I was just begging them to return my money via Trustly. Which they finally did. It was totally not worth it. Good thing is, that I at least got back the 100 euros, so I give the 3 stars for that.

Hey, We apologize that we haven't responded more promptly to this comment. Note that this was a technical glitch that was quickly resolved and you shouldn't experience this anymore. Kind regards, ZetCasino

user avatar

This casino looks great, many variety of games slot and live casino. They have slots from almost all providers, easy to deposit money, bonus I do not know

I look at zet casino details and it says 24 hours wait on ewallet. I talked with chat and he explained that it took up to 3 days on e wallet. Further he explained that 24 hours is 3 days, mmm, another thing is max withdrawals at 500 euros per day, is shameless

Nothing exceptional. The Casino has a classic variety of games slot and live casino. There are many ways to deposit and withdraw. The bonuses are interesting.

Time to withdraw shameless, I wait a withdraw from 8 days (not yet completed). The daily withdrawal is really low even with the VIP level. The VIP level is slow to reach and quickly lost. The site is quite slow and it is difficult to play from a smartphone.

The live chat while still available does not solve the problems. Most of the time you lose time by contacting them. In my profile I have not found where to set the daily deposit limits or timeout periods.

I am not sure why they are on a 9 rating with Superb status, maybe something happening that I don't know? Because of my experience there is no way Zet casino could have that rating. There is no signup bonus, no freebies, no nothing deposit you deposit a lot. I think the only thing that’s great is there slot selection.

I joined Zet casino sometime last year after hunting a good deposit offer. I saw they offered 100% with 200 free spins. Minimum deposit is 20 euro which was cool and e-wallet deposit made it claimable. I am not impressed by the fact that they do not give you a currency option, as they force euro currency and me depositing here suffer the fees. The bonus sounded good, but the wagering that comes with it, is high.

The have slots from all providers, Netent, Play N Go, Push Gaming, BGaming, Pragmatic play etc. You just name it and its there. However, do not get excited when you claim a bonus as you will be surprised of the number of slots that fall under the restricted umbrella.

Live chat seems to be 24 hours or let say there were always there when you I needed them, late at night or during the day. I know this as I needed to claim 20 spins per day in Eastern Goddess or Gods Temple, which are horrible slots, so do not let this fool you. Live chat is up to scratch and good though.

I have not completed verification, but they do not have these ridiculous selfie request. However, I would still encourage you to read the terms carefully as they reserve the right to request a transaction history of the last 3 – 6 months of your account to check for top-ups when making deposits using e-wallets.

The withdrawal limits per transactions and per 24 hours for the first 2 VIP levels are 500 euro, which is insanely low if you ask me and I would never be able to put up with that. VIP level 3 is 800 euro, VIP level 4 is 1000 euro and the highest VIP level which is level 5 only give you the right to withdraw maximum 1500 euro from your money. Seriously? What the .... Very bad.

Notícias do ZetCasino

Leia todas as notícias sobre o ZetCasino, fique ligado nas novidades e bônus exclusivos.

Entre para a contagem regressiva para o Natal dos Cassinos e divirta-se o mês todo
Promoção Entre para a contagem regressiva para o Natal dos Cassinos e divirta-se o mês todo

O Natal 2021 já está logo aí e, por isso, a gente decidiu deixar essa época do ano ainda mais festiva com uma promoção especial. A partir de hoje, dia 1° de dezembro, começa a nossa contagem regressiva para o Natal do AskGamblers e, aqui, você pode curtir os presentes que os cassinos mais natalinos preparam para a celebração ao longo de todo o mês!Curioso para saber as surpresas que o bom velhinho deixou em cada cassino? A seguir, confira mais detalhes da promoção de Natal e saiba como participar!Contagem regressiva para o Natal do AskGamblersA chegada do mês de dezembro traz muitas novidades: as ruas ficam enfeitadas, panetones aparecem nas prateleiras e as celebrações de fim de ano começam a acontecer.Por aqui, também já entramos no clima festivo e inclusive preparamos algo muito especial — a promoção Contagem Regressiva para o Natal, com 12 cassinos online! Os cassinos foram selecionados cuidadosamente e oferecem o que há de melhor em relação ao entretenimento de jogos. Aliás, cada um deles está representado por um dos tradicionais personagens natalinos e traz presentes incríveis para deixar as suas festas ainda mais animadas. Celebre o fim de ano nos melhore cassinos onlineParticipar da nossa contagem regressiva para o Natal é muito simples. Tudo o que você precisa fazer é clicar na página da promoção e escolher os seus cassinos online preferidos. Cada um deles está indicado com uma animação natalina especial:ElfinaEnfeite de NatalAnjo NatalinoDuendeQuebra-NozesBoneco de NeveGingerbread ManJack FrostPinguimUrso PolarRena do Papai NoelCoruja da NeveUma vez que clicar no botão Visitar, você será direcionado para o mágico Natal do cassino selecionado. Independentemente de qual escolher, muita diversão, jogos de cassino e bônus especial o aguardará! 3, 2, 1...Feliz Natal! A época festiva já começou e, aqui no AskGamblers com os 12 cassinos selecionados para a promoção, o seu Natal vai ser ainda mais incrível! Para garantir um entretenimento seguro, é essencial ler os termos e condições de uso de cada cassino escolhido. Afinal, as regras valem para todos, sem exceção. Então, o que está esperando? Entre para a nossa contagem regressiva e divirta-se com os cassinos online mais animados desse fim de ano!

Explore nossas análises de especialistas

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