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Winz.io Casino

Nossa classificação CasinoRank
7.7/10
CasinoRank
Classificação dos jogadores 164 Avaliações
Tempo de resposta às reclamações 12 Reclamações
20 horas média 12 Reclamações
O que gostamos
  • Grande biblioteca de jogos
  • Certificado de Confiança AskGamblers
  • Abrangentes métodos de pagamento
  • Jogos em várias moedas
  • Chat online 24/7
  • Design apelativo e funcional
O que não gostamos
  • Suporte ao cliente não disponível em português
  • Restrições em vários países
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Winz.io Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://winz.io/pt-br
Estabelecido em
2020
Licenças
Curacao
Empresa
Programa de Afiliados
Idiomas
Francês, Alemão, Turco, Espanhol, Português, Russo, Inglês, Japonês
Tipo de Cassino
Crypto Casino, Live Casino, Sports, Jogo Instantâneo, Celular
Programa VIP / Fidelidade
VIP Program
Redes Sociais
X, Telegram

Informações gerais sobre o Winz.io Cassino

O Winz.io está entre as melhores avaliações de cassinos online, com uma variedade de escolha impressionante, seja em jogos de cassino, jogos ao vivo ou de loteria. Detentor de vários prémios, tais como, o melhor novo cassino e melhor cassino de bitcoin, tem ainda o muito cobiçado Certificado de Confiança da AskGamblers.

Na nossa revisão do Winz.io Casino vai poder conhecer um pouco melhor este cassino online, e o que o faz ser um dos mais procurados cassinos online para jogar. Vamos explorar as opções de pagamento e retiradas oferecidas, bem como o funcionamento do suporte ao cliente, passando ainda pelos jogos disponíveis e as considerações com o jogo responsável.

Aproveite e visite a classificação dos jogadores na AskGamblers, para perceber um pouco melhor o que os outros jogadores estão achando deste online cassino. Confira a nossa revisão do Winz.io Casino, e tente a sua sorte nos melhores jogos de sorte online.

StallCation
StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Winz.io Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Winz.io Casino - Unfairly confiscated my winnings and closed account after approval

Complaint Summary:

I won 35 LTC (€2700) on Winz.io’s "Wheel of Winz" bonus game and was assured in chat that the winnings were legitimate and withdrawable. However, upon attempting to withdraw, the casino closed my account and falsely claimed my documents were forged—despite accepting them just minutes before.

Detailed Timeline of Events:

1. Bonus Request & Verification:

I initially deposited and did not receive the bonus because I was using a Swedish VPN.

The casino requested proof of address, and I provided a bank statement and phone bill.

Winz.io approved my documents and credited me the bonus.

2. Winning the 35 LTC Bonus Prize:

I spun the "Wheel of Winz" and won 35 LTC (€2700).

Shocked, I immediately contacted support via live chat to confirm if it was really my money.

Support confirmed that my winnings were legitimate and that I only needed to wager my initial deposit (0.55 LTC) before withdrawing.

I asked again if I could withdraw after wagering, and support confirmed "YES."

3. Account Closure & Excuse of "Forged Documents":

After completing the required wagering, I attempted to withdraw my winnings.

Winz.io suddenly closed my account and falsely claimed my documents were "forged."

However, they had already accepted the SAME documents before adding the bonus.

After 300+ requests, they finally allowed me to send new verification documents.

I then submitted three different government-issued, watermarked documents proving my identity and address.

Winz.io ignored my new documents and refused to reconsider their decision.

4. Refusal to Provide Proof of Winnings & Chat Transcripts:

I requested my betting history, chat transcripts, and proof of winnings.

Winz.io has refused to provide any of this information—a clear attempt to cover up their actions.

Why This is Unfair & Needs to Be Investigated:

Winz.io accepted my documents, credited me the bonus, and confirmed in chat that I could withdraw.

They closed my account AFTER I won big, using "forged documents" as a false excuse.

They refuse to provide proof of my winnings or chat history, which raises serious concerns about transparency.

Other players need to be warned about this unfair treatment.

I kindly ask Askgamblers to investigate and help me retrieve my rightful winnings. I am also considering escalating this to the Curacao Gaming Authority and relevant consumer protection agencies.

Thank you for your help.

staus Rejeitado
€2700
Winz.io Casino - Account Disabled due to abuse
I had a very bad experience as a new customer of this site. I am a new player of this casino and participated in their no wagering free spins bonus as part of their promotion for first time users. At first, everything is running smooth as my deposits have been accepted. However, as soon as I finished playing my bonuses, they immediately disabled the account. I contacted support and they told me I need to perform KYC. I complied and gave all of the documents they need however, they still wouldn't allow me to play with my money. The support team said that I am doing a bonus abuse - this is a total mistake. I felt extremely confounded as I have no idea what or where I "abused" the bonus. I have read the entire T&C and so far with what I have read, does playing a bonus and winning 600 spins on it constitute the account to be disabled? They even sent me an email that I will no longer receive promotions, which I could care less since it is my first time playing with them. If they don't want to give out winnings from their promotions they should have just removed it. I was asking for specifics what "abuse" happened and their support said no information can be given at all and said that I will just be contacted by someone through email. The support even hinted "money laundering" but how would that even been possible if I am not even playing with my real money yet at all (I just literally played out the bonus spins yet)? I have no problems with KYC but in this case I felt like they just wanted my personal information. Please advise.
staus Não resolvido

Estatísticas de Reclamações

Resolvido 9
Valor médio $ 2,840
Duração média da reclamação 2 horas
Resposta média 20 horas

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Avaliação do jogador
9.4/10 164 revisões

Principais avaliações de nossos jogadores

Quando se trata de sites de cassino, sou bastante exigente, pois escolho apenas aqueles que têm uma interface de usuário amigável. Felizmente, o winz.io não apenas possui uma das interfaces mais amigáveis que já vi, mas também uma infinidade de jogos para escolher. Sem mencionar que o site também oferece muitos bônus para aproveitar, como as rodadas grátis.

Acredito que seja seguro dizer que o winz.io é um dos melhores sites disponíveis. Apenas gostaria que o site estivesse disponível em tantos países também. Adoro viajar, então pode ser um incômodo para mim se não puder jogar meus jogos favoritos quando estiver em outro país.

So far, my experience with Winz.io has been incredible. They have high withdrawal limit and I didn't encounter any trouble in withdrawing my winnings. It was smooth and fast! Love that they support multiple currencies and very clear with their terms like the min and max limits.

Winz.io didn't leave anything to the imagination. If I want something, I get it. There's the games from the software providers I follow and promotions with match deposit. Customer service takes an hour to respond at most in my case and the transactions are reliable as far as I can tell.

Updates happen frequently even though there aren't much changes to the system. or at least I don't notice them. It would be nice if it could update in the background rather than notify me so I don't break my momentum while playing.

Tenho um grande apreço por jogar na Winz.io, em grande parte devido aos fantásticos bônus que eles oferecem. Esses bônus tornaram minha experiência na plataforma muito mais agradável, e estou ansiosamente aguardando minhas próximas sessões de jogos. A extensa seleção de jogos que eles oferecem é impressionante e oferece um grande potencial para ganhos substanciais. A Winz.io é um cassino confiável que eu recomendo.

As restrições por país podem ser bastante desafiadoras. Espero que haja a possibilidade de fazer alguns ajustes ou flexibilizações nessas restrições no futuro. Além disso, encontrei algumas inconveniências no processo de saque, e estou otimista de que a plataforma resolverá essas questões de forma mais eficaz para proporcionar uma experiência do usuário mais tranquila.

I love Winz.io because I got generous bonuses from the jump. I can keep playing all the time because I built a solid foundation from that. There are plenty of games to play too which is huge for a person who wants to keep winning rewards from games.

This is one of the most reliable online casinos I've played on but I can nitpick from time to time. I do think that withdrawal issues should be fixed because there are people struggling with it. At the same time, I hope bonuses are given to everyone.

What I love the most about Winz.io is that they offer up to $5,000 or 160 mBTC bonuses to new users. The site also offers a bonus of up to $500 and a free bet when you wager on its sports betting options. Ever since I saw Winz.io's generous bonuses, the site immediately became my go-to betting site.

As much as I love the bonuses offered by Winz.io, I just wish they make their terms and conditions as well as wagering requirements easier to understand. As a player who loves taking advantage of bonuses, easy-to-understand T&Cs are very much appreciated.

Didn't find anything good about this site. They are real scammers! They don't withdraw my money, they make up various difficulties so that I lose everything.

This is 100% the worst casino I've ever played at!!! I tried to withdraw an amount that was less than my deposit and they rejected the withdrawal. Then they asked to go through verification. I verified my identity but there was a problem with the address. THEY DON'T ACCEPT MY BANK STATEMENTS AND CERTIFICATES! They say they have to be given to me by hand in the bank and not older than 3 months, but I don't have such statements, besides, I don't live at the address now and work in another city. They refuse to give me back my deposit! Look, I didn't even win anything from them!!! Scammers!

Once again, I didn't win anything from them, but made an impressive turnover. And they can't withdraw my measly $20. That's ridiculous! I will leave this review on as many resources with casino reviews as possible.

UPD: They finally accepted one of my references. But now there is a new problem - they ask me to make a screenshot of the address from which I sent money to their website. But after all, this is impossible if you use a crypto exchange or other service that is not a cold wallet. When you send money from an exchange, the exchange sends it from its hot wallet, and the team of this scam site asks me to take a screenshot of that wallet inside the exchange I sent money from. In your opinion, is this possible? No!!! I can only make a screenshot of the address for the deposit on the exchange, I can't see the hot wallet of the exchange there.

Fast withdrawals sometimes. 24/7 live chat. Slots and live game shows are available. Easy to navigate and request withdrawals. Nothing more to add here.

There are a lot of bad things about this casino. For example you can deposit thousands and thousands in a week and if you'll ask for a bonus they'll go ahead and say a bonus is not available. Cashback is never given, you have to be v.i.p. They want proof of everything and if not they won't payout. The worst thing about it is that they don't care if you lose they just want the money. The least they can do is offer cashback or bonuses. And even (on rare occasions) that they give you a bonus it's literally 20 free spins which 10-15 of those spins are zero winnings and you'll finish the spins with 10-30 cents winnings. Also, they require verification for each payment method that you use.

In terms of operations things don't get much better than Winz.io Casino is very impressive around smooth play, a huge selection of games, the website and gui interfaces are well coded, customer service is top class, and payment options are very flexible.

For my total satisfaction the issue involving card payments needs to be resolved I was basically forced to make a bank withdrawal recently and waited for feedback on the maintenance that was reported about the provider of payments just please get things fixed small detail really and I'll be happy to report back to my following thank you for your time.

Dear Astaroth, Thank you for the great review. Noted and appreciated! Unfortunately not always possible to withdraw to a bank card and that's why we offer bank withdrawals. Alternatively, I'd recommend trying deposits and cashouts with cryptocurrencies. It is fairly easy, and, as we have in-game currency conversion, you can deposit with USDT or BTC and play in NZD. Best Regards, Ronald

user avatar

I am a player at Winz.io for 2 years, and I really love a few things about this casino. First of all, I love no wagering free spins, and at Winz.io you can claim them every week just for making a small deposit. Also, whenever I request a withdrawal, I am receiving it within 30 minutes or so, even though I am not a VIP player. I will also mention the friendly customer support agents that, whenever I had a question regarding bonuses, they were very helpful. Lastly, I will mention that Winz.io has a sportsbook, which I occasionally use to place sports bets.

Personally, I don't see anything bad about Winz.io casino and I would recommend to everyone that loves to gamble with crypto. Also, I have never had an issue there of any kind, which is very important to me.

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