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Winz.io Casino

Nossa classificação CasinoRank
7.7/10
CasinoRank
Classificação dos jogadores 164 Avaliações
Tempo de resposta às reclamações 12 Reclamações
20 horas média 12 Reclamações
O que gostamos
  • Grande biblioteca de jogos
  • Certificado de Confiança AskGamblers
  • Abrangentes métodos de pagamento
  • Jogos em várias moedas
  • Chat online 24/7
  • Design apelativo e funcional
O que não gostamos
  • Suporte ao cliente não disponível em português
  • Restrições em vários países
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Winz.io Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://winz.io/pt-br
Estabelecido em
2020
Licenças
Curacao
Empresa
Programa de Afiliados
Idiomas
Francês, Alemão, Turco, Espanhol, Português, Russo, Inglês, Japonês
Tipo de Cassino
Crypto Casino, Live Casino, Sports, Jogo Instantâneo, Celular
Programa VIP / Fidelidade
VIP Program
Redes Sociais
X, Telegram

Informações gerais sobre o Winz.io Cassino

O Winz.io está entre as melhores avaliações de cassinos online, com uma variedade de escolha impressionante, seja em jogos de cassino, jogos ao vivo ou de loteria. Detentor de vários prémios, tais como, o melhor novo cassino e melhor cassino de bitcoin, tem ainda o muito cobiçado Certificado de Confiança da AskGamblers.

Na nossa revisão do Winz.io Casino vai poder conhecer um pouco melhor este cassino online, e o que o faz ser um dos mais procurados cassinos online para jogar. Vamos explorar as opções de pagamento e retiradas oferecidas, bem como o funcionamento do suporte ao cliente, passando ainda pelos jogos disponíveis e as considerações com o jogo responsável.

Aproveite e visite a classificação dos jogadores na AskGamblers, para perceber um pouco melhor o que os outros jogadores estão achando deste online cassino. Confira a nossa revisão do Winz.io Casino, e tente a sua sorte nos melhores jogos de sorte online.

StallCation
StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Winz.io Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Winz.io Casino - Unfairly confiscated my winnings and closed account after approval

Complaint Summary:

I won 35 LTC (€2700) on Winz.io’s "Wheel of Winz" bonus game and was assured in chat that the winnings were legitimate and withdrawable. However, upon attempting to withdraw, the casino closed my account and falsely claimed my documents were forged—despite accepting them just minutes before.

Detailed Timeline of Events:

1. Bonus Request & Verification:

I initially deposited and did not receive the bonus because I was using a Swedish VPN.

The casino requested proof of address, and I provided a bank statement and phone bill.

Winz.io approved my documents and credited me the bonus.

2. Winning the 35 LTC Bonus Prize:

I spun the "Wheel of Winz" and won 35 LTC (€2700).

Shocked, I immediately contacted support via live chat to confirm if it was really my money.

Support confirmed that my winnings were legitimate and that I only needed to wager my initial deposit (0.55 LTC) before withdrawing.

I asked again if I could withdraw after wagering, and support confirmed "YES."

3. Account Closure & Excuse of "Forged Documents":

After completing the required wagering, I attempted to withdraw my winnings.

Winz.io suddenly closed my account and falsely claimed my documents were "forged."

However, they had already accepted the SAME documents before adding the bonus.

After 300+ requests, they finally allowed me to send new verification documents.

I then submitted three different government-issued, watermarked documents proving my identity and address.

Winz.io ignored my new documents and refused to reconsider their decision.

4. Refusal to Provide Proof of Winnings & Chat Transcripts:

I requested my betting history, chat transcripts, and proof of winnings.

Winz.io has refused to provide any of this information—a clear attempt to cover up their actions.

Why This is Unfair & Needs to Be Investigated:

Winz.io accepted my documents, credited me the bonus, and confirmed in chat that I could withdraw.

They closed my account AFTER I won big, using "forged documents" as a false excuse.

They refuse to provide proof of my winnings or chat history, which raises serious concerns about transparency.

Other players need to be warned about this unfair treatment.

I kindly ask Askgamblers to investigate and help me retrieve my rightful winnings. I am also considering escalating this to the Curacao Gaming Authority and relevant consumer protection agencies.

Thank you for your help.

staus Rejeitado
€2700
Winz.io Casino - Account Disabled due to abuse
I had a very bad experience as a new customer of this site. I am a new player of this casino and participated in their no wagering free spins bonus as part of their promotion for first time users. At first, everything is running smooth as my deposits have been accepted. However, as soon as I finished playing my bonuses, they immediately disabled the account. I contacted support and they told me I need to perform KYC. I complied and gave all of the documents they need however, they still wouldn't allow me to play with my money. The support team said that I am doing a bonus abuse - this is a total mistake. I felt extremely confounded as I have no idea what or where I "abused" the bonus. I have read the entire T&C and so far with what I have read, does playing a bonus and winning 600 spins on it constitute the account to be disabled? They even sent me an email that I will no longer receive promotions, which I could care less since it is my first time playing with them. If they don't want to give out winnings from their promotions they should have just removed it. I was asking for specifics what "abuse" happened and their support said no information can be given at all and said that I will just be contacted by someone through email. The support even hinted "money laundering" but how would that even been possible if I am not even playing with my real money yet at all (I just literally played out the bonus spins yet)? I have no problems with KYC but in this case I felt like they just wanted my personal information. Please advise.
staus Não resolvido

Estatísticas de Reclamações

Resolvido 9
Valor médio $ 2,840
Duração média da reclamação 2 horas
Resposta média 20 horas

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Avaliação do jogador
9.4/10 164 revisões

Principais avaliações de nossos jogadores

O que eu mais gosto no winz.io é a sua seção de Livespins. Aqui, posso assistir a transmissões ao vivo de jogadores de diferentes jogos de caça-níqueis. Essa função me ajudou a descobrir vários slots sem precisar jogá-los. Depois de assistir a alguns streamers, já listei alguns slots que pretendo experimentar em minhas próximas sessões.

I thought the thrill would go down after using up the welcome bonus but that's not the case. I still find it fun using other bonuses when I play Razor Returns every day. This has been a nice addition to my time-killer hobbies and my gaming and betting have been super smooth at Winz.io.

I won’t call it a con, but rather a wish to be added soon. I hope there’s some sort of game-featured bonus so I get recommendations of new titles to play while also getting free bets. That would be fun.

Great selection of games and some of the fastest withdrawals I have ever seen. Best place to play. This is a true 10/10. This is the real deal unlike some other casinos that have high rankings here.

Nothing the best casino out there... they should be on their own higher ranking... withdrawals are done in an hour or two. Large scale withdrawals too..

Os jogos de slot são o meu passatempo favorito, mas a minha antiga plataforma parecia meio instável. Foi por isso que mudei para o Winz quando pesquisei depois que meu amigo o recomendou para mim. Iniciar qualquer jogo de slot no Winz é tão fácil e rápido. Todos os meus títulos favoritos e bônus podem ser maximizados sempre que estou disponível para jogar.

Quando procuro um cassino, sempre busco um que tenha os melhores títulos de blackjack ao vivo, e o Winz tem a seleção mais ampla que já vi. Além de oferecer meus jogos de blackjack ao vivo favoritos, eles têm toneladas de outros títulos para explorar. Além disso, nunca tive problema em jogar no site deles, então isso é um ponto positivo.

There are a million things I like about Winz.io. I have probably tried well over 100 online casinos. Many of the Dama NV group of casinos and tons of others. I was absolutely sick of spending thousands upon thousands of dollars on all these casinos, to only feel ripped off. From promised spins with deposits that never materialized to anything but a nightmare when trying to withdraw. I complained to a friend and said to try out this Winz.io site. What he told me about his experience sounded too good to be true. It's not that I thought he was lying, I just had no patience anymore. Finally, I took him up on his suggestion and it was the best choice I could have made. What I am about to tell you is not exaggerated one bit. Dany, in chat literally verified me in my first interaction with this casino. They did not ask me for any bullsh*t documents. They made it super easy. I want to gamble where I can cash out right now, like right this second right now, I am done and want my money. Guess what? My average time to get my money via my E wallet Muchbetter is less than 10 minutes. My average cashout via e-transfer is less than 12 minutes. The only time I ever have a delay in cashing out is if I used a different payment method. I use prepaid cards fairly often when I gamble so please take my advice and do not throw those prepaid cards out as you will need to prove your deposit off those. There is always someone available in chat. They do not brush you off and are an extremely personal support team. Ask them how their day is going, and they will genuinely respond. They are a tight-knit group of people that I believe love their job. For me, chat support is the number one thing that either makes or breaks a casino. They bend rules. Yes, i just said that, they bend the rules. For example, if you make a cash deposit, you must wager it 3 times before withdrawal. If you are close to wagering but not quite there, ask chat support if you can still withdraw. No promises, but they might make an exception like they did for me. How about their Wheel of Winz promo? You have to deposit $140 CAD to get a silver spin. Only got $130? Ask chat if you can have a silver spin for $130. They have occasionally done it for me. Now please understand that I am sharing my experience here and nothing they they have done for me is guaranteed for you. I am simply explaining to you that there is no other casino out there that is better than this one. No other casino will do for you what I just said I had experienced. I could go on for days but have to get back to gambling here.

There isn't anything I have to complain about. I would like to see more of the Dama NV group of casinos act and behave like Winz.io. Other than that, there is nothing to complain about

Betting on NBA matches has been fun and easy at Winz. They have lots of markets and odds are always exciting. The options are very organised, whether I want to bet on totals, handicaps or on a certain half of the game. I'm really spoiled for options at Winz.

Como alguém que não é muito entendido em tecnologia, sempre dependi do atendimento ao cliente para obter a ajuda necessária no caso de surgirem problemas. Felizmente, descobri a Winz e o atendimento ao cliente deles é muito responsivo. Minhas perguntas foram prontamente atendidas sem complicações.

Winz.io tournaments is one of the reasons why I enjoy playing on the site. It's fun and it's so easy to join. The site also offers prizes up to 20th place which is a huge surprise for me as not most online casino tournaments do this.
What's more exciting is that the tournaments feature a lot of slot games, giving me the chance to to play those I haven't played before.

So far, I have never had any hassle playing at Winz. this has become my go-to platform ever since! I am impressed that every game category is neatly organized, and I can quickly find the game I like. When it comes to loading time, Winz also has high speed, so there are no dull moments in my gaming sessions. it's also nice that they offer games like Snakes & ladders and side bet City with the best quality and game mechanics.

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