Cassino Syndicate

Nice selection of games. Many providers. Unfortunately there is some restrictions for my region, but I can’t blame the casino for that. Easy to make an account, and easy to make a deposit. Support is answering fast and is very kind.

Verification takes forever. On the site it says 24-48 hours, which is a long time, but it takes even longer. Withdrawal takes, cause of the delay by verification, days maybe weeks.

A lot of slots.

I asked at support chat about my first deposit freespins and where do they have button for closing account. They answer me that limits can be set from they support team. I closed support chat. After this they locked my account just because thier support team cant undersood my question at chat. And now they want from me email where I must say that I sent request for closing account by myself. But its not true. So from my case I can say that they can lock your account for no reason. I dont recommend to play at this casino.

I like casinos like this, the main theme of the casino is Wild West, I was glad to see many bonuses here and a VIP program for players, not every casino has VIP program, so it is positive. There are many interesting games here, some of them, I`ve never seen, so I was glad to try something new for myself, and I will be very happy to play here in the future.

Some games are restricted to play from my area unfortunately and some of them were freezing, I hope that they will fix this inconvenience and I will be able to play. I wanted to clarify some info in the support chat but nobody answered me.

I registered at this casino a month ago, maybe less. Verification is very long, withdrawal of funds is very long. When I registered, I was told that the withdrawal usually takes 1 hour, and sent on the same day. But in fact, this is not the case, I have been waiting for the payment for 14 hours. In general, anyone who has the desire to wait and endure can play. But I won't play at this casino anymore.

Long verification, delayed withdrawal of winnings, a lot of sleep in the mail with promotions. There is no support in Russian, although this is not a big deal. In general, they will do everything possible to delay the payment, in the hope that they will lose.

One of the better casinos in this group from my experience. Very good game choice. Very good offers on sign up and regular 50% offers with Okay wagering terms.
Simple KYC process. Good options for deposit. Quick withdrawals.

Possibly they send too many emails. I get like 8 a week. Reload bonuses could be stronger, 100% bonuses are better then 50% bonuses as prolong playing time.

Poor support in agents, will never ever again advertise this casino to anymore people and I am very shocked in their team these days, esp their management very unprofessional and not fair in solving issues that are worth solving. 👎👎👎👎

Hello, I really like the fact that they are often free fs and you don't necessarily have to be a depository, there is also a very large selection of slot providers, so everyone will find something for themselves, I also like the clear layout of the site

The problem to contact the chat 24/7 is currently trying for an hour and I can not even enter the chat, there should also be a no deposit bonus to start, and besides ecopayz, skrill would also be useful

They have good customer service reps that are always helpful and quick to respond. Game selection is good with plenty of variety although I prefer to play 9 Lions which I find very enjoyable.

Very slow to process withdrawals and the payout % is not good compared to others. Also it would be good to be offered bonuses without having to ask. I'm not one to beg for anything so therefore I only take the deposit bonuses on Friday and Sunday. It would be good if they allowed players to choose the games they wanted to play when given spin bonuses.

Awesone support staff, I've enjoyed my gambling with syndicate. They always have new games and good comps. Just today after using my Friday reload bonus I jumped on live chat to see if they had any other deposit offers around and they just gave me 60 no deposit spins. I also received a credit of $200.00 bonus to play with a little while ago for giving them some feedback.

I had a particularly good experience with Hans from support even though I had a very costly $5000.00 mix up with my account. We talked about how the misunderstanding and how I was confused from my side and what I thought the should do for their customers to avoid any misunderstanding like it happening again. So what happened was I had made a withdrawal of 5000 after having some good wins and was still playing betting quite high on the same game 9 lions after winning the feature bonus and getting the top prize of 6000, I had some wins on wolf treasure and power buffalo as well and was still playing with a bit over 4000 on autoplay when I saw that my balance had just over 10,000 and I thought I had one again I was exactly of course but was wrong it was my withdrawal being declined and credited back to my balance happy that I was already withdrawing 5000 I decided to gamble on only to find when I had lost the 10,000 there was no pending 5000 withdrawal. I was utterly heartbroken I felt absolutely shattered and like I said confused as to why I hadn't been notified with the amount being so significant. I don't know if it's been done but I suggested that any withdrawal that are declined should be held pending until the player confirms they are aware of it being declined. I really hope so as like I told them with how I felt after it happened I would never want anyone else to have that experience.

But like I said I still play there and stand by that they are a great place and felt like while obviously they were not going to give me 5000 because I had in the end gambled it fair and square but that they understood where I was coming from at how after having some really good wins I didn't realise that it was my withdrawal being declined and that they took my digestion on board and I hope have put a prospers in place so it never happens again.

Just not being more notified of my withdrawal being declined. Otherwise these guys are awesome. I highly recommend Syndicate casino. They are quick to respond on support and are very friendly and helpful and most of the time a good variety of deposit bonuses.

I'm a little disappointed today as they don't have any accept the Friday bonus of +50% deposit bonus and when I enquired about another told there were none but they could give me 60 free spins. Free spins are fun but come with a max withdrawal amount of 50 so if you win big its no good. So I would once again like to see that variety of deposit bonuses available to choose from and they really should never not be any.

Best support team around. Real people, you're not talking to a bot on the other end. Prompt and always happy to help.
They offer Compensation on deposit fees charged by your bank. This is a standout feature from other casinos.

Win to lose ratio isn't that favorable, I'm yet to make a withdrawal.
Accumulation of "credit" points seems to be a little hard to accomplish and level up.