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RocketPlay Casino

Nossa classificação CasinoRank
7.3/10
CasinoRank
Classificação dos jogadores 199 Avaliações
Tempo de resposta às reclamações 9 Reclamações
2 horas média 9 Reclamações
O que gostamos
  • Diversos jogos de cassino disponíveis
  • Boa variedade de métodos de depósito e retirada
  • Aceita BRL e bitcoin
  • Seção de FAQ informativa
  • Suporte via chat online 24 horas, todos os dias
  • T&Cs em português
O que não gostamos
  • Poucas opções de poker e vídeo poker
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de RocketPlay Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://rocketplay5.com/pt-BR/
Estabelecido em
2020
Licenças
Curacao
Empresa
Programa de Afiliados
Idiomas
Alemão, Espanhol, Francês, Inglês, Japonês, Português
Tipo de Cassino
Jogo Instantâneo, Celular
Programa VIP / Fidelidade
VIP Program
Redes Sociais
Instagram, Facebook, X

RocketPlay Casino é um dos cassinos online que oferece uma boa variedade de jogos de cassino, com destaque para os caça-níqueis desenvolvidos pelas melhores fornecedoras de software do setor. Além disso, há uma ampla seção de apostas esportivas, jogos de mesa e live casino. O site pode ser acessado em português e em outros 9 idiomas, tanto pelo computador quanto pelo celular. O cassino é licenciado e regulamentado pelo governo de Curaçao.

Países e territórios restritos

Usuários de alguns locais não podem se registrar nem jogar valendo dinheiro de verdade devido a restrições impostas pelos sites de cassino. A relação completa de países e territórios restritos pode ser consultada em “Mais detalhes do cassino”.

Jogos online

O RocketPlay Casino é alimentada por desenvolvedores de jogos renomados, como Playson, Pragmatic Play, BGaming, Spinomenal, Play’n GO, Quickfire, Evolution Gaming, entre outras. 

Os caça-níqueis online são o carro-chefe da plataforma. Alguns dos títulos mais populares são Buffalo Power: Hold and Win, Aztec Magic Bonanza, Lion Gems: Hold and Win e Primal Hunt

Ainda, os jogadores podem aproveitar jogos de mesa clássicos, como Blackjack e Roleta, e outros games igualmente famosos, como Poker e Bacará.

Cassino ao vivo

No RocketPlay Casino, os jogadores podem usufruir de uma seção completa de jogos de cassino ao vivo. Os jogos são transmitidos em tempo real, e as mesas são comandadas por crupiês qualificados. O ambiente é muito semelhante a um cassino físico, contribuindo para o aumento da adrenalina no momento das apostas.

Os usuários encontram uma boa variedade de salas ao vivo de blackjack, roleta e bacará, além de game shows. Os títulos do live casino do RocketPlay incluem Roulette Live, Infinite Blackjack, Monopoly Live, Casino Hold’em e Deal Or No Deal. 

Cassino para celular

Para jogar no RocketPlay Casino móvel, os usuários podem acessar o site a partir do navegador do smartphone e/ou tablet. O cassino funciona nos celulares de forma altamente responsiva e oferece as mesmas funcionalidades da versão desktop.

Os jogadores não precisam fazer download de quaisquer softwares e/ou aplicativos para jogar.  

Suporte

A equipe de suporte ao jogador do RocketPlay Casino pode ser contatada 24 horas por dia, todos os dias da semana, via chat online, e-mail e formulário de contato. Embora a comunicação seja feita em inglês, os responsáveis por sanarem as dúvidas são amigáveis e muito ágeis.

Para problemas gerais, o jogador pode conferir a seção FAQ com perguntas para as respostas mais frequentes, que é bem completa e informativa.

Imparcialidade e segurança

O RocketPlay Casino adota protocolos de segurança para proteger as atividades realizadas pelos jogadores dentro da plataforma. A casa utiliza criptografia digital e autenticação de 2 fatores (2FA) para impedir o acesso de terceiros à conta do jogador e aos dados compartilhados.

Ainda, oferece jogos com sistema RGN (gerador de números aleatórios), a fim de garantir o jogo justo e resultados livres de manipulação.

Jogo responsável

O RocketPlay Casino apoia o jogo responsável. Por isso, o site só permite cadastro de pessoas com 18 anos ou mais. 

Além disso, a plataforma disponibiliza ferramentas de controle, permitindo ao usuário definir limites de depósito, apostas e perdas, bem como utilizar as opções de pausa/intervalo e de autoexclusão.

StallCation

Bônus do RocketPlay Casino

Confira os RocketPlay Casino bônus e escolha o melhor para você.

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Bônus de depósito
200% até BRL 1.300
Requisitos de Apostas 40x
Porcentagem do Bônus 200%
Depósito Mínimo N/A

Reclamações

Leia as reclamações que outros jogadores deixaram sobre RocketPlay Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
RocketPlay Casino - Losses caused by a self exclusion that could be easily lifted

Dear Sir or Madam,


On July 19, 2025, after a win, I placed a one-month self-exclusion at RocketPlay Casino. Due to my gambling addiction, I immediately attempted to cancel this exclusion — and unfortunately, it was very easy to do. I was simply able to click “delete,” and by July 20, 2025, my account was reactivated.

Following that, I deposited approximately €5,800 and lost everything. I am truly desperate, as I urgently need this money. In my opinion, it is highly irresponsible that I was able to lift a time-limited self-exclusion so easily by myself. This has nothing to do with proper player protection, and I am asking for your help in getting the money back.

I hope you agree that the casino acted improperly in this matter and failed to take player protection seriously. Please, I kindly ask for your assistance.

As evidence to support these claims, I am attaching several screenshots. These show my account details at RocketPlay, the deposits made after the self-exclusion was lifted, and the emails I received — one confirming the creation of the timeout, and another the following day confirming that it was canceled.

In conclusion, I would like to emphasize that it should not be possible to cancel a self-exclusion so easily. The purpose of self-exclusion is to protect players like me. If I can simply remove it myself, it becomes completely ineffective. I hope you understand this and can help me recover the losses caused by the casino’s failure to uphold proper responsible gambling practices.


Kind regards,

< full name removed >

staus Resolvido
€5800
RocketPlay Casino - They blocked the account and do not pay the deposit and winnings
Hello. About 4 weeks ago I registered and decided to play at Rocketplay casino. I made a deposit of $1,000, played and won $4,000 with small bets. I put money up for withdrawal and they cancelled the withdrawal and asked me to send documents for verification, I sent everything that was required and the verification lasted about 2 days, then I received a letter that my account was verified and I could withdraw money. I put money up for withdrawal a second time and I received a letter that my withdrawal was approved and the funds would be credited to the specified wallet within 24 hours. But more than 24 hours passed and no money was received. I wrote to support and they replied that my withdrawal was still being processed and I had to wait some more. After some time, I decided to log into my account and imagine my surprise when I logged into my account, I saw the inscription your account is blocked. I started writing to support and they replied that your account was closed based on rules 11.3. I asked to provide the exact reasons (because I was completely confused and simply did not understand the reason for the blocking, I read all the rules and conditions of the casino and once again made sure that I did not violate anything). I also asked when they would withdraw the money from my account? Support replied that I needed to go through verification again, under the fictitious pretext that my full name was not indicated in one of the documents (before that they sent me a letter that my account was fully verified), I checked all the sent documents again and my full name was visible everywhere. But I went to meet them, thinking that incompetent people work in the support service and for several days I sent documents, selfies with documents, selfies with documents and signs, etc. (and each time they hypocritically wrote that you are one step away from completing verification) As a result, two days ago I received a letter that, based on some point of the rules, Player Account and suspend and/or cancel all payouts to the player. Without explanation, without violating any rules on my part, they stole both my deposit and my winnings.I have selected 9 screenshots that show the chronology of events. I also have screenshots of the correspondence in the online chat (there are many of them) which show the full picture of what happened.

Ivan Ivanov
staus Resolvido
$4336.4
RocketPlay Casino - Balance was reduced from €5.700 to 700 after meeting wagering requirements
On june 15th i received an promotional-offer from RocketPlay. The offer was available after login without entering any specific code or similar while depositing.

Before i made the concerned deposit I studied the T&C's (https://rocketplay.com/de/bonus-terms-and-conditions) to make sure i fully understand the conditions which are attached to the previously received promotion.
I was not able to find a max cashout for this certain promotion, not in the E-mail I received, nor anywhere on the Site itself. Only max. bonus amount, max. bet, and wagering itself we're transparent and clear.

Wagering requirement was a little over 12k, which I managed to achieve. At this moment my balance was up to approximately €5.7k - after the last spin to fulfill the wagering-requirement was done, my balance was reduced automatically to €700.

Immediately I approached a support-agent via livechat, which was not as supportive as i expected. The agent told me that us, as users, need to contact Livechat and ask for the specific bonus conditions - never heard of such a thing before. Within the conversation i asked for my complaint to be submitted to the management of RocketPlay. The answer I received is similar to the one from the support-agent i received earlier in live-chat, which is clearly not acceptable for me.

A user needs to be informed about the particular conditions of a promotion within the promotional-mail itself or the websites t&c's. This was obviously not the case, so I have to consider this as false advertising.

I kindly ask the management of RocketPlay to reply to my complaint, respectively to restore my balance of round about 5.700 €

chat-transcript, mail from management-staff and promotional mail are already attached.
staus Resolvido
€5700

Estatísticas de Reclamações

Resolvido 7
Valor médio $ 3,216
Duração média da reclamação 7 dias
Resposta média 2 horas

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8.9/10 199 revisões

Principais avaliações de nossos jogadores

Rocketplay: A leading online casino with a vast selection of games, generous bonuses, and a user-friendly interface. Enjoy an immersive and secure gaming experience.

You’ve just added a supernova of brightness to the RocketPlay universe! Thanks for your amazing feedback – may your wins be as vast as the cosmos!

user avatar

Good rewards. No deposit-free spins. Missions for my free spins, as they add an enjoyable challenge to the experience. Who doesn't love the thrill of free money? It's an enticing prospect! Additionally, the sign-up process is refreshingly straightforward, making it both quick and easy to get started.

Enhanced minimum deposit bonuses that offer more value to new players can significantly improve their initial gaming experience. Additionally, increasing the maximum withdrawal limit to at least $500, rather than the current $75, provides users with greater freedom and flexibility when accessing their winnings. This not only encourages more participation but also builds trust between the platform and its users.

You’ve just made our galaxy brighter! Thank you for choosing RocketPlay – wishing you endless success and cosmic fun! Your feedback helps guide us to ensure that your gaming journey at RocketPlay is as exciting as a journey through the stars.

user avatar

They are good at paying their current gamblers to write positive reviews. They are also really great at never paying anyone any money if they win. They are great at taking money.

After using them for a number of years they have taken money with no issue. When I ended up winning money they came up with every excuse not to pay. Won 43k and never was going to see a dime of it. They gave the excuse that they had to see that all credit cards were mine. Fair enough but this should be confirmed at the time of payment then, not when I am withdrawing. They even said that they can see all the cards have my name on them, so it seemed like a fruitless effort in an attempt to stall. Then they needed to confirm that there was only one active card. Which is non-sense. The 43k that I won was never going to be seen from them.

Our apologies for any frustration this may have caused. Please contact our support team, and we’ll work quickly to resolve the issue.

user avatar

They are really great at not withdrawing any winnings. This is a scam website and they will not pay you anything that you win. Please stay away. It's a hoax.

This is 100% a Scam. Do not Use.

After using RocketPlay for more than two years, I've never won anything substantial big till recently. Then I tried to withdraw the 43k and they kept denying the request.
They mentioned that they had to validate that all the cards I used for payment were mine. Fair enough, over the years I've lost some cards (as one does) and I've had around five cards that they needed validation of. Sidenote: If they wanted proof that all the cards were mine they should have done this at the time of payment.
My bank has a policy to not have agents access to card details so getting access to this information was really difficult. It even included a couple of trips to the bank and speaking the bank manager who suggested this is not a legitimate request nor something they heard of. Regardless after a week of constant phone calls we were down to proving that all cards were mine and closed except for one transaction. This transaction was the only time this card was used and was for $75 and they claim it was a few months back.
I suggested that they might have some records that are not correct as I cannot see anything on my statement and they replied with 'we can see your name on the card transaction'.... so let me get this right, you can see it's my name on the card and you want to prove it's mine? They could never give me a reason why one transaction worth 75 is stalling the entire withdrawal amount but I realized I am never seeing this money.
Please stay away from this company and any FrioLions company.

We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback. Unfortunately, we are unable to investigate the situation further, as your profile on the platform does not match any customer details in our system. In order to assist you, we kindly ask that you contact our support team directly and provide any relevant account information so we can look into this matter thoroughly.

user avatar

Quick service, always there to help!! I’ve always loved their platform, and the verification process was surprisingly fast and easy. I recommend this casino over any other.

Thank you for your kind words! We’re thrilled you’re enjoying RocketPlay. Wishing you great luck and unforgettable wins – skyrocket your victories!

user avatar

Withdrawal are easy to receive and don't take long, the games i like. Awesome casino. Also, it is easy to create an account, It doesn't ask for much information, which is good

Thank you for your kind words! We’re thrilled you’re enjoying RocketPlay. Wishing you great luck and unforgettable wins – skyrocket your victories!

user avatar

Huge selection of games! Fast, efficient and helpful live chat, support.
Super fast withdrawals! Weekly Cash back.. recommend this casino for all novice and part-time players

I cannot get a vip manager assigned although I have been at the the required level for quite some time. It’s frustrating as support keep saying I’ll get one soon, but I never do.

Thanks for sharing! Your feedback helps guide us to ensure that your gaming journey at RocketPlay is as exciting as a journey through the stars.

user avatar

Games, colourings, and nicely setup with most of its games are easy to handle, along with the colouring of the game’s system is pretty awesome 👏… nicely done

We’re so glad you’re enjoying RocketPlay! Best of luck in your games, and may fortune always be on your side.

user avatar

I love the ease of use of this app. From the beginning, easy withdrawals and deposits. Everything was very quickly and flawlessly. I am having lots of fun daily trying new games.

Thanks for lighting up the RocketPlay universe – let’s make those wins out of this world!

user avatar

Love all the variety of different slot games the fast payout and overall experience with the whole app!!! Will certainly tell people and refer friends and family to your app!!! And the bonuses your app has is by far better then most if not all other online casino applications

You’ve just made our galaxy brighter! Thank you for choosing RocketPlay – wishing you endless success and cosmic fun!

user avatar

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