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iWild Casino

Item: iWild Casino
Rating: 8.8
Author: Ligia G.

iWild Casino

Este cassino é restrito em seu país.

Nossa classificação CasinoRank

8.8/10

CasinoRank

Classificação dos jogadores 949 Avaliações

9.1/10

949 Avaliações

Tempo de resposta às reclamações 57 Reclamações

2 dias média 57 Reclamações

O que gostamos

+de 6 mil jogos de cassino
Grande variedade de caça-níqueis
Muitas opções de jogos de mesa (Roleta, Blackjack e Poker)

O que não gostamos

T&Cs em inglês
Suporte via chat online indisponível em português

Aviso de afiliação

Ganhamos comissão por depósitos via nossos links. Recomendamos apenas cassinos licenciados e avaliados por nossos especialistas. Saiba a verdade. E, então, jogue.

Por Ligia G.

Detalhes de iWild Casino

Aqui você encontra todos os detalhes sobre esse cassino.

Geral
Pagamentos
Jogos
Jogo Responsável
Atendimento ao Cliente

Website

https://iwildcasino.com/pt

Estabelecido em

2021

Licenças

Curacao

Empresa

Goodwin N.V.

Programa de Afiliados

iWild Partners

Idiomas

Finlandês, Francês, Inglês, Norueguês, Polonês, Russo, Português

Tipo de Cassino

Jogo Instantâneo, Celular, Crypto Casino

Métodos de Depósito

AstroPay Card, Bitcoin, Dogecoin, Ethereum, MiFinity, MasterCard, Litecoin, Neosurf, Neteller, Paysafe Card, Revolut, Skrill, TRON, Visa, Interac

Taxas de Depósito

Não

Métodos de Saque

Bank transfer, Bitcoin, Dogecoin, Litecoin, Ethereum, MiFinity, Neteller, Rapida, Skrill, TRON

Taxas de Saque

Não

Limite de Saque

€400 por transação, €1.200 por dia, €20.000 por mês

Moedas

Euro, Real brasileiro

Tempo Pendente

24 horas

Tempos de Saque

Carteiras Eletrônicas 0 a 1 hora
Transferências Bancárias 3 a 7 dias
Pagamentos com Cartão 3 a 5 dias
Saques aos Fins de Semana Não
Ganhos de Jackpot Progressivo None

Provedores de Jogos

BGAMING, Hacksaw Gaming, Pragmatic Play, Tom Horn Gaming, Blueprint Gaming, Nolimit City, Play'n GO, Push Gaming, Relax Gaming, EvoPlay, Games Global, NetEnt, Playson, Thunderkick, 1x2Games, Elk Studios, Quickspin, Yggdrasil Gaming, Amatic Industries, Apollo Games, Betgames, Belatra, Asia Gaming, Betsoft, Booming Games, Concept Gaming, CT Interactive, Endorphina, Evolution Gaming, Amusnet, Ezugi, GameArt, Habanero, High5Games, Fugaso, Igrosoft, Iron Dog Studios, KA Gaming, iSoftBet, Leander Games, Leap, LuckyStreak, Mascot Gaming, NetGame, Pocket Games Soft, Platipus Gaming, Red Rake Gaming, Red Tiger Gaming, ReelPlay, SA Gaming, Lady Luck Games, Spinmatic Entertainment, Spinomenal, Wazdan, VIVO Gaming, Magic Dreams

RTP

Nao definido

RNG Testado

Não

Jackpots Progressivos

Não

Recurso de Histórico de Jogo

Não

Ferramenta de Limite de Depósito

Sim

Ferramenta de Limite de Aposta

Não

Ferramenta de Limite de Perda

Não

Ferramenta de Limite de Tempo/Sessão

Não

Ferramenta de Autoexclusão

Sim

Ferramenta de Pausa/Tempo de Descanso

Não

Ferramenta de Reality Check

Não

Teste de Autoavaliação

Sim

Bloqueio de Saque

Não

Participação em Registro de Autoexclusão

Não

Chat ao Vivo

24/7

Suporte por E-mail

Suporte por Telefone

+35-627-781-412

Seção de Perguntas Frequentes

Não

O iWild Casino é um dos cassinos online que oferece mais de 6.000 jogos de casino dos melhores desenvolvedoras da indústria iGaming. Entre eles, há uma extensa variedade de caça-níqueis, jogos de mesa e de cassino ao vivo. A plataforma pode ser acessada em português e outros idiomas, tanto pelo computador quanto pelo celular. O cassino é licenciado e regulamentado pelo governo de Curaçao.

Países e territórios restritos

Os jogadores dos países não podem se registrar nem jogar com dinheiro de verdade na plataforma do cassino. A relação completa de países e territórios restritos pode ser consultada em “mais detalhes do cassino”.

Jogos online

O portfólio de jogos de cassino do iWild tem títulos densenvolvidos por algumas das empresas mais reconhecidas no mercado internacional de iGaming.

As principais marcas desenvolvedoras dos caça-níqueis online do iWild Casino são Play’n GO, Pragmatic Play, Quickspin, Thunderkick, e Nolimit City. Entre os títulos encontrados, estão caça-níquel Sugar Rush, caça-níquel The Dog House Megaways, caça-níquel Big Bamboo, caça-níquel Reactoonz e caça-níquel Sweet Bonanza.

A casa também disponibiliza populares jogos de mesa, como craps, blackjack, roleta, bacará e poker. Os games, de alta qualidade, são fornecidos pelas empresas Betsfot, Spinomenal, Playson, Wizard, entre tantas outras.

Cassino ao vivo

O setor de jogos de cassino ao vivo do iWild oferece jogos transmitidos em tempo real apresentados por crupiês de verdade. Diversas salas de roleta, bacará, blackjack, além de game shows – como Sweet Bonanza Candy Land e Crazy Time -, podem ser acessadas no Live Casino do site.

Cassino para celular

O iWild Casino também está disponível para celular, podendo ser acessado de smartphones e tablets, tanto de sistemas iOS quanto Android.

A plataforma oferece uma ótima navegação pelo celular, com um design gráfico agradável e fácil de usar devido à otimização implementada pela utilização da tecnologia HTML5.

Para acessar o cassino por meio do smartphone e/ou tablet, basta entrar na página oficial do iWild Casino por um navegador móvel compatível.

Suporte

O suporte ao jogador do iWild Casino é feito via chat online, com um tempo médio de 10 segundos para a resposta. A equipe de atendimento está à disposição dos jogadores 24 horas, todos os dias da semana.

No entanto, o serviço não está disponível em português no momento. Se preferir, o usuário ainda poderá entrar em contato com o cassino por e-mail.

Imparcialidade e segurança

O iWild Casino utiliza a tecnologia TLS 1.2, um protocolo de rede de primeira linha que protege as transações monetárias feitas pelos jogadores.

Além disso, sistemas modernos de autenticidade dos cartões bancários previnem atividades fraudulentas. As demais informações pessoais compartilhadas pelos clientes são protegidas por meio de criptografia digital SSL e tecnologia de firewall.

Os jogos do iWild Casino fazem uso de gerador de números aleatórios, garantindo resultados justos e imparciais o tempo todo.

Jogo responsável

O iWild Casino apoia o jogo responsável. Por isso, somente pessoas com 18 anos ou mais podem se registrar na plataforma.

Além disso, o site disponibiliza ferramentas de controle, permitindo ao usuário estabelecer limites de aposta, depósito, perdas, entre outros aspectos.

Bônus do iWild Casino

Confira os iWild Casino bônus e escolha o melhor para você.

Descobrir todos os bônus

Bônus de recarga

50% até BRL 2.000 / €300 + 50 giros extras

Depósito Mínimo €20

Requisitos de Apostas 35x(d+b)

Porcentagem do Bônus 50%

Mais informações

Solicitar bônus

18+ | T&C Aplicáveis

Bônus de depósito

80% até BRL 6.600 / €1000 + 30 giros extras

Depósito Mínimo €20

Requisitos de Apostas 35x(d+b)

Porcentagem do Bônus 80%

Mais informações

Solicitar bônus

18+ | T&C Aplicáveis

Bônus de depósito

30% até BRL 6.600 / €1000 + 60 giros extras no 3° depósito

Depósito Mínimo €20

Requisitos de Apostas 35x(d+b)

Porcentagem do Bônus 30%

Mais informações

Solicitar bônus

18+ | T&C Aplicáveis

Bônus de depósito

50% até BRL 6.600 / €1000 + 80 giros extras no 2° depósito

Depósito Mínimo €20

Requisitos de Apostas 35x(d+b)

Porcentagem do Bônus 50%

Mais informações

Solicitar bônus

18+ | T&C Aplicáveis

Reclamações

Leia as reclamações que outros jogadores deixaram sobre iWild Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações

Enviar reclamação

Delay of KYC verification

KYC verification is taking way too long to complete and like many others I have had to resort to submit my complaint here in order to get things moving (just read all the other complaints, it's the only thing that gets things resolved otherwise they will just stall till the end of time and many players will lose patience and lose their winnings).

Basically started with April 10, requested a withdrawal of 286 euros, (why did it let me when I hadn't done KYC yet?) anyway they emailed me same day and said that ; that the withdrawal is paused and that I gotta complete KYC but they actually cancelled the withdrawal not just paused it (thus making it possible for a player to play with the balance while kyc is being worked on) , then I sent them all the stuff on april 13, then they wanted more so I sent more on april 16 then on april 17 they said;

Dear Player,

Your documents have been successfully received and sent for review. We appreciate your patience and understanding while we process your verification. You will be immediately informed via email as soon as there are any updates.
Thank you for your cooperation.

Best regards,
KYC Team
iWild Casino

and then nothing since then.. and cant request a withdrawal at all...
and then on april 23 I sent an email to kyc team and they didnt reply at all..
live chat just says; I think they are dealing with a large number of requests.

Resolvido

€286

They closed my account and dont want to pay 500 USD

They closed my account and never planned on paying me my 500 USD i spoke with them in chat and they said my withdrawal will be processed shortly I should have looked closer at the reviews I emailed them and support chat they said no KYC was needed but possibly but they never even gave me. A chance to verify

Resolvido

$500

They refuse to give me my money

They canceled my withdrawals 5 days after, without notifying me.

I had to send them a message to support to tell me about the KYC.

They requested that I complete KYC. I've sent them all the requested documents, as Passport picture, a copy, and a selfie holding it in front of their website.

6 days pass, and they dont send me an email or contact me. I text their support again, and they say they want my selfie again. I've sent them multiple selfies with all visible, clear, and correct.

After 3 days, I tried to contact them to see where we are. No one answers me. I've tried multiple devices and browsers, and they blocked me in their live chat.

Also note that I've never received any email or been contacted by their KYC team, and they tell me they sent me an email, but I only receive multiple offer emails from them and nothing from the KYC team.

Now that I have no way to contact them since they blocked me through their live support, I have to add my complaint here, so please help me get my money.

I have 1120 euros in the account

Resolvido

€1,120

Missing funds from my account iwild casino

My funds suddenly disappeared from their website. 788 usdt (689 eur)

Website is iwildcasino. I have contacted their customer support and no one seems to care or to be helpful.

4 days have already passed. Apart from the chat I have also emailed them to their support department as mentioned in the last screenshot I have attached. I have received no answer.

Resolvido

$788

Sudden Account review

I have previously made successful withdrawals from my iWild Casino account without any restrictions.

Since 26 November, all withdrawal attempts have been blocked. After playing and winning, I am unable to withdraw my funds. Instead, I received the following message from the casino:

“Your gaming session has been forwarded to the provider for checking. During this process, all withdrawal requests will be temporarily paused. The review typically takes up to 14 days, although it may occasionally take longer.”

The stated 14-day review period has been exceeded, yet no outcome, explanation, or updated timeframe has been provided.

When contacting customer support, I receive only generic responses stating that the matter is “under review” or “handled by the provider,” without any substantive information or confirmation of progress.

At this stage:

Withdrawals that previously functioned normally are fully restricted

The review period has exceeded the casino’s stated timeframe

No clear reason or resolution date has been communicated

I am submitting this complaint through AskGamblers to request assistance in obtaining:

A clear and specific explanation for the ongoing withdrawal restriction

Confirmation of the current status of the review

A definitive and reasonable timeframe for completion of the review and release of withdrawals

I respectfully request that this matter be resolved in accordance with fair gaming practices

Rejeitado

$3,079

Veryfication taking forever

Hello, I submitted my documents at the beginning of November. They also asked for a photo with my ID in front of a casino. I sent the photo on November 18th. A few days later, I contacted them, but I didn't receive a response until I asked them to contact me via the chat on the website. I received a reply that they had my documents and were in the process of verifying them. On December 9th, I sent a request for verification, and I haven't received a response since. I would like to request contact with them to complete the verification process. I hope to recover approximately 1,000 euros of winnings from this account. I am asking for your help.

Resolvido

€1,000

Delay in withdrawal processing

Hello,

I am submitting this complaint regarding delayed withdrawals at iWild Casino.

My account has been fully verified. All requested KYC documents were submitted and approved, and I received written confirmation from the casino that no additional documents are required.

On December 9, I requested a withdrawal of 500 EUR. According to iWild Casino’s website, withdrawals are processed within 24–72 hours. This timeframe has now passed, but the withdrawal is still marked as “Processing” and no payment has been received.

My total account balance is approximately 3,609.50 EUR. However, iWild Casino applies strict withdrawal limits per transaction/day, which prevents me from withdrawing my full balance at once. For this reason, this complaint concerns the full outstanding balance, not only the currently pending 500 EUR.

I have contacted live chat multiple times. Each time I was informed that the issue was “escalated” to the relevant department, but no clear timeline or resolution has been provided.

A bonus was selected during one of the deposits; however, no bonus funds were used. According to the casino’s own rules, bonus funds cannot be used while a real money balance is available. All gameplay was conducted using real funds only.

I kindly ask for assistance in receiving my full balance without further delays.

Thank you.

Resolvido

€3,610

I can't get my withdrawal

Hello. I want to file a complaint against the casino. I played at the casino with my own money and did not use any casino bonuses.I played and won 1300 euros, after which I wanted to withdraw them, I placed a withdrawal request, but it was cancelled and I asked for verification.I sent all the documents they asked for and waited. They didn't like my selfie, so I sent it again, after which I waited 2 weeks for them to approve it. I passed it and immediately placed the money for withdrawal.They cancelled it again and started some kind of provider check, which began on November 17, 2025, and is still ongoing. Overall, I've been waiting for my money for over 40 days. But now another problem has arisen: I haven't been able to access their website for two days now.I beg you to help me. I want to get my money back and warn people that this casino is a scam.

Resolvido

€1,300

Not doing my verification so they can delay my pay out

I have been trying to complete verification for over a month and they’re always come up with something. I have taken selfies with my IDs in my hand and the website behind me on the screen and all sort of other things but still no luck. I attached all the email trail as approved that I have been trying everything.

Resolvido

Delayed withdrawal for 50 days

My first withdrawal request was made on October 1st, 2025.

On October 2nd, 2025, I received an email requesting another KYC verification.

This verification process took until October 23rd, 2025.

On October 24th,2025, I submitted a second withdrawal request, which was rejected on the grounds that the providers needed to review the games.

This review is still ongoing.

Apparently, customer support cannot help, as this process can only be initiated by the provider.

I played without a bonus, and the current withdrawal amount is €1175.

Resolvido

€1,175

Raio-X do iWild Casino

Resolvido 53 / 53

Valor médio $3,214

Duração média da reclamação 9 dias

Resposta média 2 dias

Avalie este cassino

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Avaliação do jogador

9.1/10 ● 949 revisões

Principais avaliações de nossos jogadores

Bramsiuu

há 1 mês

10/10

Whether you're a crypto player, a live casino enthusiast, or any other type of player, iWild Casino is designed to make you feel at home. With its vast 8,000+ games catalogue, diverse payment options, and responsive customer support, iWild Casino caters to your unique gaming preferences, impressing at every turn

Dear Bramsiuu, Thank you for sharing your experience. Our online services operate through trusted systems and verified processes that ensure secure and fair gameplay. Professional support remains available for VIP service requests, quick withdrawal inquiries, fast payouts processing, and fast support across the platform and all services. Best regards, iWild Team.

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há 1 mês

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In my humble opinion, I dare to say that this is one of your casinos where I had the pleasure of playing games just for fun.

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I love the casino and highly recommend it, it's very good and the agents are people who help the customers a lot and are very friendly, I recommend it to new users, 5 stars

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Dear Tineking08, Thank you for your feedback on our bonus offers. Our online casino runs promotions through trusted providers using verified systems designed for secure and fair services. You will find clear terms and regular updates across campaigns. Professional support assists with VIP service requests, quick withdrawal questions, fast payouts processing, and fast support across all bonus related services. Best regards, iWild Team.

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há 1 mês

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Dear Biaporks, We appreciate your comments about the bonuses. Online services include promotional features managed under trusted and verified systems that ensure secure and fair conditions. Professional support assists with VIP service inquiries, quick withdrawal checks, fast payouts handling and fast support whenever assistance is needed across services. Best regards, iWild Team.

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há 1 mês

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há 1 mês

7/10

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Dear Theoriginal1, Thank you for your review regarding withdrawals. Our online services are built on trusted and verified systems designed for secure and fair processing. Each request follows clear steps from approval to completion. Professional support remains available for VIP service requests, quick withdrawal questions, fast payouts processing, and fast support. Best regards, iWild Team.

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há 1 mês

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Dear Lorax91, We appreciate your comments about our game library. Online services include a broad mix of titles sourced from trusted studios operating under verified systems that maintain secure and fair gameplay. Professional support assists with VIP service inquiries, quick withdrawal checks, fast payouts handling, and fast support whenever needed. Best regards, iWild Team.

iWild Casino há 1 mês