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GGbet Casino

Item: GGbet Casino
Rating: 4
Author: Fabiana S.

Este cassino é restrito em seu país.

Nossa classificação CasinoRank

4/10

CasinoRank

Classificação dos jogadores 12 Avaliações

6.5/10

12 Avaliações

Tempo de resposta às reclamações 71 Reclamações

1 dia média 71 Reclamações

O que gostamos

O site é excelente para quem está procurando por oportunidades de apostas em e-Sports;
O acesso móvel para dispositivos Android pode ser feito pelo aplicativo.

O que não gostamos

Não recomendamos esse site para jogadores brasileiros porque eles não têm a licença adequada para operar legalmente no país.

Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.

Fabiana S.

Detalhes de GGbet Casino

Aqui você encontra todos os detalhes sobre esse cassino.

Geral
Pagamentos
Jogos
Jogo Responsável
Atendimento ao Cliente

Website

https://gg.bet/en/casino/slots

Estabelecido em

2016

Licenças

Curacao

Empresa

Invicta Networks N.V. Casinos

Programa de Afiliados

GG.bet Affiliates

Idiomas

Inglês, Português, Espanhol

Tipo de Cassino

Jogo Instantâneo, Crypto Casino, Celular, Sports, Live Casino

Métodos de Depósito

Pix, Boleto, AstroPay Card, Visa, MasterCard, Pay4Fun, Bitcoin, Banco do Brasil, Bradesco, Banrisul, Santander, Sicredi, Itau

Taxas de Depósito

Não

Métodos de Saque

PIX, Transferencia Bancaria Local, AstroPay Card, Visa, MasterCard, EcoPayz, MuchBetter, Pay4Fun, Bitcoin, Safra

Taxas de Saque

Não

Moedas

Euro, Dólar americano, Real brasileiro

Tempo Pendente

0 a 24 horas

Tempos de Saque

Carteiras Eletrônicas 0 a 1 hora
Transferências Bancárias 2 a 9 dias
Pagamentos com Cartão 2 a 7 dias
Saques aos Fins de Semana Não
Ganhos de Jackpot Progressivo None

Provedores de Jogos

1x2Games, 2 By 2 Gaming, Ainsworth Gaming Technology, Amatic Industries, Betsoft, Big Time Gaming, CT Interactive, Crazy Tooth Studio, Endorphina, Ezugi, Fantasma Games, Foxium, Fugaso, GameArt, GameBeat, Games Global, Gamomat, Genesis Gaming, Gold Rock Studios, High5Games, Igrosoft, Iron Dog Studios, Just For The Win, Kalamba Games, Kiron Interactive, Lightning Box, NetEnt, Oryx Gaming, Play'n GO, Pragmatic Play, Rabcat, Red Tiger Gaming, Snowborn Games, Spinomenal, Swintt, Tom Horn Gaming, Wazdan, iSoftBet

RNG Testado

Sim

Jackpots Progressivos

Não

Recurso de Histórico de Jogo

Não

O site não tem licença brasileira e, por isso, não pode operar legalmente no Brasil. Assim, ele não está entre nossos cassinos recomendados para quem está no país.

A verificação do RTP está disponível, a licença brasileira, não. O RTP é verificado publicamente através da eCOGRA; o respetivo link pode ser encontrado na parte inferior da página do cassino - onde também se encontra apenas a licença de Curaçao, que não é mais aceita no Brasil.

Ferramenta de Limite de Depósito

Não

Ferramenta de Limite de Aposta

Não

Ferramenta de Limite de Perda

Não

Ferramenta de Limite de Tempo/Sessão

Não

Ferramenta de Autoexclusão

Sim

Ferramenta de Pausa/Tempo de Descanso

Não

Ferramenta de Reality Check

Não

Teste de Autoavaliação

Não

Bloqueio de Saque

Não

Participação em Registro de Autoexclusão

Não

Chat ao Vivo

24/7

Suporte por E-mail

[email protected]

Suporte por Telefone

+44 (203) 769-19-62

Seção de Perguntas Frequentes

Não

Reclamações

Leia as reclamações que outros jogadores deixaram sobre GGbet Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações

Enviar reclamação

Unreasonable withdrawal delay and shifting responsibility

I am filing this complaint against GG.BET regarding a withdrawal of approximately $1,000 USD that has been delayed for over 10 days without a valid explanation.

Detailed Timeline:

March 1st: I requested a withdrawal via Binance Payout.

March 3rd: After the initial 48-hour window, the status changed to "In Progress."

March 4th: Customer support informed me that the funds were sent to the payment provider. They stated a firm deadline of March 9th, 23:59 UTC for the funds to arrive.

March 10th (Present): The deadline has passed. Support now claims the delay is due to "technical reasons" and cannot provide any specific timeframe for resolution.

The Issue:
I have been a loyal and active user of GG.BET for three years. I have completed all necessary KYC procedures, and my account is in good standing. Both live chat and email support continue to provide scripted responses, blaming the "payment provider" while offering no proof of the transaction or a concrete solution.

As a veteran user, I find this "technical issue" excuse unacceptable. The lack of transparency and the failure to meet their own stated deadlines is deeply concerning.

Desired Outcome:
I request GG.BET to immediately process my withdrawal

Resolvido

$1000

Delay withdrawals since 27Feb

Hi I would like to formally file a complaint regarding my withdrawals, i just came back to this casino since last 2024. Before withdrawals usually takes 1-2 days but now its more than 3days already and I haven't received my winnings yet. I am worried that they will delay more since I recently came back and won.

Transaction ID 169c8961-14e5-4c89-bc58-e7c2b9432d5b

67h left

₱11000

Unjustified 4 day withdrawal delay on a fully verified account

I have 3 active withdrawals totaling 900 EUR that have been stuck in 'New' status for over 4 days. My account is fully verified, but support continues to provide generic templates and refuses to escalate the matter to a supervisor or provide a specific timeframe. One agent (Henry) claimed the funds were 'prepared for transfer' via email, yet the 'Cancel Transaction' button remains active in my profile. This delay is unacceptable for a verified player.

21h left

€900

Long delay

I initially won 12 million HUF and requested a withdrawal to my bank card.

The system automatically split the amount into 175,000 HUF transactions.

None of these withdrawals was paid.

The casino then requested income verification.

As I am unemployed and played with my own funds, I could not provide such document.

Support advised me to use another withdrawal method.

I continued playing ,and my balance increased to approximately 50 million HUF.

I later requested withdrawals to Skrill and crypto.

I received:

- 850,000 HUF

- 375,000 HUF

- 95,000 HUF (Skrill)

After this, the casino limited withdrawals to 375,000 HUF per transaction.

Currently, I have multiple withdrawals pending:

- 4 crypto withdrawals of 375,000 HUF each since February 17

- 4–5 Skrill withdrawals pending for over 24 hours

My account is fully verified.

Support only sends generic replies and provides no timeframes.

The issue has been ongoing since January 31st.

I request AskGamblers’ assistance in resolving this case and obtaining my pending withdrawals.

47h left

Ft48000000

Delayed withdrawal request with the same method

Dear ggbet & askgamblers team. I’m making a complaint because my withdrawal still has not been sent. I have only been positive about GGBet and have rated them 5 stars in the past, but this time I have not received my payout within the usual timeframe. I am fully KYC verified, and I only deposit and withdraw through Skrill. All my previous withdrawals were processed & sent within 24hours. But this time it has been 3 days and my transaction has still been flagged as NEW. This is very uncommon and I am starting to think it is because I'm trying to withdraw a larger amount than usual, 1000$ to be exact. I am getting worried about not getting paid out since all the other transactions I have done took a maximum of 48 hours. I would like to get this resolved asap & keep playing on ggbet as before. I respect the internal procedures but there is no way, that the transaction is taking that long, especially when I used the same method as before. Transaction ID: 24fc8c7c-4072-406c-b0a7-2c066ad64429

Sincerily, Michal K.

Resolvido

$1000

USD1245 withdrawal pending since Jan 6th with no progress

A sincere request from a loyal player since 2023

I have been a loyal user of GGBET since 2023. At my peak, I held a balance of over $3,600 USD.

I genuinely love this platform for its diversity in Esports markets. The "Cash Out" feature is fantastic—it saved me from many bad beats by allowing me to secure winnings before a game turned around. You cover almost every match imaginable. Even when I lost my previous balance, I still respected GGBET as a top-tier platform.

I returned in 2026 because the markets are still the best in the industry. However, the withdrawal experience has completely deteriorated.

In the past, customer support was helpful and human; they would guide me to try smaller withdrawals (like $200 or $600) to ensure success, and money would arrive within 24-48 hours. Now, that efficiency is gone. It has been replaced by indefinite delays and silence.

It is painful to feel this level of disappointment after returning to a platform I used to trust and love. I am currently stuck in limbo, just waiting.

I am posting this in hopes of getting a real solution, not just another generic "copy-paste" template response from support. Please respect your loyal players.

I am not using any bonus

My Id:< sent to the casino >

Transaction ID:

f80f75af-55dd-4a32-95fc-d10ca96cfbca

8a5b54cd-d630-411c-8fad-b1b4cafd1b9e

004a3492-dc73-46df-8c32-a7e0374f0906

still new !

I would like to emphasize that my account is fully verified. I have already completed all KYC requirements, and customer support has explicitly confirmed that my documents are in order and my identity is verified. There are no pending security checks or document requests. Therefore, there is no legitimate regulatory reason to delay these payments

I am requesting GGBET to look into my account (ID: sent to the casino) immediately and process these three pending withdrawals. I hope to restore my faith in this platform, but my patience is running thin after 5 days of silence.

Resolvido

$1245

Holding my Skrill withdrawal

Hi, my withdraw is delayed. First i withdraw money 7.january 7pm, i havent got it 15h then i canceled that withdraw and continue to play, i win 250€ want to withdraw money, should be instant in my skrill account, but waiting again from 4pm yesterday.
Im in this site a very long time, havent got any problems with withdrawing before.
Help me please to withdraw my winnings, support saying same thing all time that need to wait but how long need to wait dont say.

Resolvido

€250

Ongoing withdrawal loop and unreleased winnings

Hi AGCCS,

I am raising a formal complaint regarding the ongoing withdrawal issue I have been experiencing with gg.bet Casino.

I won approximately USD 2,000 (PHP 117,625.00) on December 13. Since then, I have been attempting to withdraw my winnings, but I have been stuck in a repetitive loop that has now happened three times.

The process always follows the same pattern:
• I create a withdrawal request
• I wait 1–2 days for approval
• Once approved, customer support informs me that the transfer will take up to 5 business days via an external payment provider
• When the 5th day arrives, the withdrawal is rejected due to “technical reasons”
• I am then instructed to submit a new withdrawal request and wait again

I have already gone through this process three times.

For the third attempt, I was explicitly told that I should receive the funds by January 2, as the withdrawal request was approved on December 28. As of today, it has been 7 days since approval for the USD 1,000 bank transfer, and another withdrawal that was supposed to be processed today is now also delayed.

What makes this situation more frustrating is that whenever I follow up, customer support provides the same copy-pasted response stating that the payment provider is beyond their control and that I should continue waiting. Eventually, the withdrawal gets cancelled, and I am told to start over, resulting in yet another week of processing. This has become a clear loop with no resolution.

Given the current level of technology, it is unreasonable for withdrawals to take this long, be manually reviewed repeatedly, and then fail without a clear explanation. I won this money legitimately, and I should be able to receive my winnings without being subjected to endless delays and repeated cancellations.

I am exhausted from waiting and repeatedly hoping that this time the withdrawal will finally go through. I am requesting immediate assistance and a concrete resolution so that my winnings can be released without further delay.

Thank you.

Rejeitado

$2000

My withdrawal 250 USD is delayed

Hi,

I have a problem with GGbet.

I have been waiting for my withdrawal of 250 usd 5 days.

Last time, withdraw all of them, mostly within 1 day, then we will get the fund. From live chat operators, I only get the same answers. Hope u can help me with this casino.

Transaction ID: 050205ef-0109-401e-8013-8c858f632c4c

Resolvido

$250

Self Exclusion request ignored account stayed open and deposits allowed

Hello,

I would like to submit a complaint regarding GG.BET failing to implement my self-exclusion request.

On July 3–4, I explicitly asked GG.BET support to block my account for 1 year due to loss of control.

They asked for:

Full name

Block period (1 year)

Last deposit details

Written confirmation (“Yes, I am sure.”)

I provided all requested information.

After this, support wrote:

“We have forwarded your request to the responsible department.”

This shows that my request was accepted and escalated.

However, my account remained open and I was still able to deposit and continue gambling after the confirmed self-exclusion request.

This is a serious failure of responsible gambling procedures.

Self-exclusion must be applied immediately and must override any bonuses or promotions.

Instead of blocking my account, GG.BET later claimed that because they gave me a bonus, my exclusion was “not completed”.

A bonus cannot cancel or override a confirmed self-exclusion request.

Because GG.BET did not block my account after confirming my request, I continued depositing and losing money.

I am requesting a refund of all deposits made after July 4, the date when the self-exclusion was fully confirmed.

I can provide full email history and transaction screenshots.

Thank you.

< info account related sent to the casino >

Resolvido

€820

Estatísticas de Reclamações

Resolvido 63

Valor médio $ 1,202

Duração média da reclamação 8 dias

Resposta média 1 dia

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Avaliação do jogador

6.5/10 ● 12 revisões

Principais avaliações de nossos jogadores

Rafalqoop

há 1 ano

10/10

Great casino, an easy-to-use website and application, lots of games, quick payment and withdrawal methods, and immediate help in case of problems one of the best for me

Dudas444

há 3 anos

9/10

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