Fresh Casino

Fresh Casino - Casino has frozen my 510usdt withdrawl for 31days

₹10000

Hello there,

Fresh Casino froze 510 usdt of my withdrawal for 31 days. They rely on their regulations, they suspect me of playing unfairly, but they do not provide any evidence for this.
I think this is a deliberate action to freeze my money for no reason. Besides, it is abusive.

My account has been positively verified by kyc.

For your review, I am sending a statement of deposit transactions and one withdrawal, which ended successfully.

Please help me askgamblers.

Fresh Casino - Lost crypto deposit

$510

Hello,

Like the last two complaints on here I have deposited $353 in LTC that did not make it to my account despite the transaction completing on blockexplorer 20minutes.

The next day I asked the casino what was going on and they said they would refund me, which was odd because I wanted to play.

Fresh casinos policy is less than 24 hours for a withdrawal yet when I talk to customer service they just say "wait" and can't even give me a timeframe for my refund. I belive like the last two complaints I am being jerked around by fresh casino.

Fresh Casino - BTC deposit has not been credited

$353

The problem is exactly the same as the previous applicant: the cryptocurrency deposit has not been credited, all the necessary screenshots and even a wallet for a refund have been provided, but they are not even trying to resolve the issue. The crediting deadlines set by the rules have passed and now absolutely all operators simply disappear from the chat without even bothering to give a formal answer, apparently counting on the problem itself being resolved when the client gets tired of pestering their support and gives up on this matter. I ask for assistance in resolving my complaint, otherwise they will never move.

Fresh Casino - The problem with the deposit

$144.96

On 30.08.2024, a deposit was made at the casino, so far the funds have not been credited to the balance or returned to the wallet, support does not give a specific answer every day they say wait, it is unknown how long to wait! It's been 5 days now. I ask for help in solving this situation, such expectations are not acceptable, given that they have prescribed payments in cryptocurrency are credited instantly

Fresh Casino - Bonus crashed

руб.1403.2

Hello, first of all im sorry for my english.
I was playing in the slot called Rise of Olympus on a 1 dollar bet, this game has a pre bonus game that in there you can enter or not to the bonus game. So i enter to the pre bonus game and there i won already 27 usd. Also i won the bonus game entry wich you have to choose between 3 options. When i choose the second option the game crashed and show me an error. That is very common so i refreshed the site expecting that the bonus game is there but it was not.
I contact support and 2 different people told me that i have an unfinished bet. (Of course).
Today they send me an email and they only refund me the 27 usd of the pre bonus game like i never won the bonus game.
So my complaint is that i expect at least 100 usd from the site, on that game you can win between 0 and 600x or more and i already have won 27x and the bonus never started.
Thanks, Matias.

$100

Estatísticas de Reclamações

Resolvido 6

Valor médio $ 188

Duração média da reclamação 0 horas

Resposta média 0 horas

Avalie este cassino

Compartilhe suas opiniões com outros jogadores. Seja o primeiro a avaliar este bônus!

Avaliação do jogador

9.4/10 ● 72 revisões

Principais avaliações de nossos jogadores

Uweuwe97

10/10

Very good support, very easy to reach if there are problems, everyone is friendly. And what is also particularly good is fast deposits and withdrawals please keep up the good casino.

Hello, Uweuwe97! Thanks for the feedback, we do our best to make all the operations faster and the conditions more convenient for you. Best wishes, Fresh Casino!

Fresh Casino há 2 anos

NEHEDI

10/10

Even the mobile version works well in Fresh, and I've been playing here for a long time. The casino is top-end, I hope that the conditions will continue to be the same. Maxwin caught one all the time, oh how pleased I was. Someone says that this is a minus, but the only minus is that I didn't watch the bonus game, and I was even very, very happy about the money.

Hello, NEHEDI! Glad to hear it, hope in the future you'll try our monthly bonuses, cashback and birthday bonus, we try to make good conditions for our players, especially for those who using bonuses. Sincerely, Fresh Casino!

Fresh Casino há 2 anos

olepnaya

10/10

I personally have no questions for Fresh, they obviously tried and made an incredibly cool casino. I replenish quite often. I try to withdraw money after each gaming session, so I appreciated that they do it quickly.

Hello, Olepnaya! Good news! We do our best for our players to be on another better than ever gaming level. That's why we aprrove all the withdrawal requests in 2 hours and our support specialists answer in 40 seconds to solve your problem or answer a question quickly! Best regards, Fresh Casino!

Fresh Casino há 2 anos

netty80freddie

10/10

Fast pay outs
+ Fast verification
+ Professional support agents
+ Gave me 50 free spins for activity
+ Great design
+ Got cashback last week
Thanks!:)

They call me to change the phone number I've put by mistake
- There's only 1 game for using free spins and not so much for wagering
- I've used VPN of the country that's restricted on their web site, so there're restricted countries, be aware where you're from and which country ypu use with your VPN.

Hello, Netty80freddie! We appreciate the time you spend on our web site, so we hope that'll stay with us for a long time. We need to have one game for free spins bacause we can't spread free spins for lots of different games, and speaking about games for wagering, we have enough games for it that you can check with "Bonus-money games" button. Best regards, Fresh Casino!

Fresh Casino há 2 anos

SweetXER

10/10

A very good welcome bonus is given in the casino, so you can immediately unscrew it and get good money. Well, I was pleased that they threw a really no-deposit one for my birthday, unscrewed the backs and the money fell to the real account.
This is a very good gift straight from the casino, as for me.

Nice to meet you, dear player! Thank you for the feedback, hope that you do not miss our no deposit promotion and all the rest pros that we've prepared. Best regards, Fresh Casino!

Fresh Casino há 3 anos

BennyLUX

10/10

Among the advantages of the casino, it is clearly possible to single out the fact that registration is very fast, literally in a couple of clicks. So then you can just make dep and play. WELL, and welcome bonuses, of course, are gorgeous, you can get a very good bonus for a deposit. So I definitely recommend playing it.

Nice to meet you, BennyLUX! We appreciate your opinion, thanks for sharing it, we really have tried to make the registration process easier and depelope our bonuses' system, so we hope that you won't miss new promotions. Best regards, Fresh Casino!

Fresh Casino há 3 anos

haski24

10/10

I consider it a really top casino, and most importantly, honest Fresh. They never try to cheat at all. How much did you earn in slots? I got so much in the end :) In general, it is stable in this regard, the withdrawal takes about an hour, and I think this is not long. plus if you confirm the acc, then there will be no problems at all.

Dear Haski24, such great news for us that you like our site. We try to approve all the withdrawal requests in 2 hours, furthermore the verification process before caqn be much more faster and easier if you contact our support spetialists so they're always happy to help. Kind regards, Fresh Casino!

Fresh Casino há 3 anos

prunolfsdottir

10/10

I can say for myself that I have been playing Fresh for a couple of months, but I already appreciated the casino. They are immediately ready to offer you great conditions, and you can choose for yourself only those slots that you like. I twist pragmatists, sometimes I test new ones. I watch their return) And, yes, in fresh and new slots sometimes appear, and really worthy ones)

Nice to meet you, Prunolfsdottir! Thanks for your time, we really have more than 5000 games on our site from different providers so you can choose those you like the most. Also, do not forget to take part in our lotteries and tournament, it can be funny. Best wishes, Fresh Casino!

Fresh Casino há 3 anos

Hananana

10/10

I used my crypto wallet for withrdrawals, so that was fast and without any problems, they approve it in 2 hours and I get my funds next day, but before I confirmed my crypto in the chat, because the first attempt wasn't successful.. My fault. I like the slots, especially Book of Dead, it's cool.

Glad to see you, Hananana! It's cool that you've got your funds quickly, we try to approve the request as fast as we can, also there're more than 5000 game on our site, I hope, you'll find another favorite one! Best regards, Fresh Casino!

Fresh Casino há 3 anos

GruesomePolo