Marcar tudo como lido

Configurações

Novidades Promoções Notificações
Novidades Promoções Notificações

Marcar tudo como lido

Configurações

Novidades Promoções Notificações
Novidades Promoções Notificações
Melhores
section image
section image

Encerrado

Emojino Casino foi encerrado por não responder. Em vez disso, tente estes:

Richard Casino
8.7 /10 88
PowerUp Casino
8.2 /10 32
Boomerang-bet.io Casino
7.8 /10
BetNFlix Casino
7.5 /10 24

Emojino Casino

Nossa classificação CasinoRank
1/10
CasinoRank
Classificação dos jogadores 9 Avaliações
Tempo de resposta às reclamações 3 Reclamações
3 dias média 3 Reclamações
O que gostamos
  • Diversas fornecedoras de jogos
  • Opções de pagamento variadas
  • Disponível para celular
O que não gostamos
  • Termos & Condições de uso em inglês
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Emojino Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://emojino.com/
Estabelecido em
2020
Licenças
Malta Gaming Authority
Programa de Afiliados
Idiomas
Alemão, Finlandês, Francês, Grego, Inglês, Norueguês, Português
Tipo de Cassino
Jogo Instantâneo, Celular

O Emojino Casino é um dos cassinos online em que os membros podem aproveitar uma vasta opção de jogos de azar, incluindo os mais populares caça-níqueis de vídeo, jogos de mesa e cassino ao vivo. Os jogadores têm à disposição inúmeros títulos desenvolvidos pelas melhores fornecedoras de software da indústria, como Play’n GO, NetEnt, Pragmatic Play, Push Gaming e Evolution Gaming. O Emojino Casino é licenciado e regulamentado pela Autoridade de Jogos de Malta (Malta Gaming Authority). 

Países e territórios restritos

Por conta de restrições, jogadores de alguns países não podem realizar cadastro no cassino. A lista completa de países e territórios restritos pode ser consultada em “Mais detalhes do cassino”.

Jogos online

O cassino apresenta inúmeros jogos, inclusive os mais populares caça-níqueis online da indústria. É possível acessá-los na página principal do site ou em “Jogos”. Os jogadores também podem encontrar seus títulos favoritos selecionando o provedor, as categorias disponíveis, filtros ou ainda por nome na barra de busca. Caça-níquel Bull in a China Shop, caça-níquel Book of Dead, caça-níquel ReactoonZ 2 e caça-níquel Great Rhino Megaways são alguns dos jogos disponíveis. 

O site do cassino também tem jogos de mesa e as mais famosas variações de Blackjack, jogo da Roleta e Poker. Tais opções podem ser encontradas na categoria “Jogos de tabuleiro” e ainda há mais jogos temáticos. 

Cassino ao vivo

Na categoria cassino ao vivo os jogadores podem acessar diversas opções de jogos de mesas com crupiês reais. As salas funcionam em diversos horários e com a presença de usuários do mundo todo. Aliás, as salas também apresentam limites diferentes de aposta mínima e máxima. 

Cassino para celular

O Emojino Casino pode ser acessado por celular de qualquer tipo de dispositivo móvel, como smartphones e tablets. Os jogos estão disponíveis para sistemas iOS e Android e funcionam da mesma forma que na versão para computador. Portanto, não é necessário fazer download de nenhum aplicativo para ter acesso aos serviços do site do cassino. 

Suporte

Qualquer pessoa que precisar de assistência pode entrar em contato com a equipe de atendimento do cassino, sendo que a forma mais rápida e fácil é por meio do suporte via chat online, aberto 24 horas todos os dias. Além disso, é possível obter mais informações e tirar dúvidas por e-mail. 

Segurança e Imparcialidade

Os jogadores podem ficar tranquilos com relação à segurança, uma vez que o cassino utiliza protocolos de criptografia e firewalls de alto padrão. Isso significa que quaisquer informações pessoais e transações financeiras estão sempre seguras e protegidas de terceiros. 

O cassino também utiliza um gerador de números aleatórios para garantir que todos os jogos produzam resultados justos e imparciais.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Emojino Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Emojino Casino - Their KYC verification process is bugged

Tried to withdraw 125 euro 3 days ago but I had to verify myself first by their Kyc process this is the first time I encountered a verification system like theres. After sending a scan of my Id card front and back which has been accepted by numerous casino websites which I played on over the past 5 years I instantly got a message back in 15 minutes. That my documents got declined I would understand if I sended a bill or some sort of thing but how can a legally dutch id card be refused while it is accepted on all different websites? My profile and my id card information was filled in correct.

So I went to retry and send my documents again. Unfortunately, there are problems with your documents. Please contact our support team.

Please enter your first and last name exactly as they are written in your identity document.

It keeps saying this and I am denied any further access of submitting my documents.

After reaching out to customer support (Which is friendly all the time) they told me they couldn't do anything and would send this to another department. The next day I login and the issue has not been solved and the live chat told me to clear cookies and try a different browser. Which I also tried and it still doesn't work.

  • Chat transcript: < removed chat transcript >

3 days has passed and I cannot even verify myself on the website, and it seems like the website doesn't know how to fix it themselves so I cannot process my withdrawal now.


I would understand if a bill or bank utility bill would be invalid but a official government id card cannot be invalid so I don't understand what reason they could have to deny my Id card.

staus Resolvido
€125
Emojino Casino - Withdrawal on 4150 euro rejected with no information

Hey! On friday the 11th of march I played on emojino casino. It ended up with me Making 7 different withdrawals on a total of 4150 euro. And since then its been a complete nightmare. When I first made the withdrawals it Said ”the money Will reach your account within a few seconds” but it obviously did not.

I've contacted support sevral times, and they said it can take up to 48h. So I waited.

When 48h had past and I still not received my withdrawal I contacted support again, then the answer was ”you are on extra security check” I did not receive an email about that. I've got that information when I contacted support.

And now its been an additional 35h and still nothing. And when I contact support they only say all u can do is wait. No answer but ”u Will be notified when the withdrawal is approved”

When I now could access my account all withdrawals were rejected but not returned to my account. So they just took the money.

No one told me that during these 5 days. I did not even receive an email about the process...

Please help me...

I don't know what I am going to do. I feel like I am not going to receive my withdrawal. That they only Holding on to the funds until I give up.

Also, important information is that I asked if I were verified, which I was. And also I deposit and withdrawal through trustly (my bankaccount and my socialsecurity number)

I have a lot more screenshots.


Please askgamblers, help me with this problem so I can receive my withdrawal.

staus Rejeitado
€4150

Estatísticas de Reclamações

Resolvido 2
Valor médio $ 3,004
Duração média da reclamação 12 dias
Resposta média 3 dias

Avalie este cassino

Compartilhe suas opiniões com outros jogadores. Seja o primeiro a avaliar este bônus!
Uma revisão útil? Registre-se para que sua opinião seja levada em consideração. Log in
Avaliação do jogador
6.6/10 9 revisões

Principais avaliações de nossos jogadores

Emojino Casino is really fun to play at because there are a lot of games that we can play here. I hope that more people will play on this casino because there are some high-quality games that we can have fun with.
I hope that it can work for a lot of people because this site is promising.

On the multiple payment options side of things, you can have fun with this because this is really cool too.

The live chat is pretty cool too because there are people who are willing to talk to you about the good games.

On the other hand, there are some aspects that we should talk about. I hope more people will have some fun with this site by removing the bugs that can ruin the experience.
There are some faults to the customer service which is a struggle to talk about.
There are some people who have some problems with this customer service because they don’t feel the stuff that they want to see.
I hope that more people will have some comments about this site because it is promising but I hope that it can work in the long term future here.

Dear APOLO90, We kindheartedly thank you for your words and wishes to our casino! We aspire to provide the best possible service in this sphere and it is always important for us to know our users are satisfied with our work. We do our best to enhance the experience for every user, especially when it comes to bug cases, so all the members of our customer service work together towards this goal as a family 24/7. We will surely pay most attention to your recommendations and investigate the points that must be improved to get rid of any flaws in the client support and provide smooth communication. Thank you for being with us and may luck be with you!

user avatar

I tried to withdraw 5000e “know about the weekly limit” made a withdrawal then self-excluded me for 7 days and the next morning I’m getting a massage from finance that I need to log in and do 5 withdrawal transactions. After 2 days finally, they reopened my account so I did split up the withdrawal to 5 x 1000e got only to and now I’m supposed to do lychee but it already passes. I also have 4500 e that I’m not able to withdraw until next week, feels like they delay with a purpose..

Dear PATRYCJA1111! Thank you for your feedback, we really appreciate it because it helps us to become better! Let’s get a look at this case a little bit more. Sometimes the payment methods have some limit for withdrawal amount per the transaction. That’s why the finance department asked you to split it up to proceed successfully from our side for you to get it without any issues. We fully understand you in such a case and we are sorry if we caused any inconvenience! Best Regards, Emojino Team

user avatar

Still waiting on my two withdraws, it’s been 11 days now. It’s just a bank transfer with zimpler. Don’t feel so happy about that. I think it should be little bit faster payouts then that. The support only tells me that the money will arrive at my bank account soon. They don’t say any day or time.

Hello ITSFLOWAN, Thank you for your feedback and we apologize for the delay. We were having some unexpected system updates and we were expecting to have the update released much faster. We are doing everything possible to have the issue fixed as soon as possible and we Thank you for being super patient. Once we have the issue fixed, we will work on approving your withdrawal and you will be the first to know about the update released.

user avatar

Good casino with clear and concise support. The choice of games at crazy fox is good and the site is good and practical, also when using your smartphone with no lagging at all.

Dear Seettle_99, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Come back and see us soon. Cheers!

user avatar

I've loved emojino since we first met. On the one hand, this is due to the perfect coordination of the slot providers, the numerous deposit and withdrawal options as well as the incredibly quick and super simple explanation. Above all, this is also due to the extremely nice and always polite live support staff. The entire casino is terrific and extremely customer-oriented.

There's just not a single point where I would say I'm dissatisfied. One or the other operator should take an example here. Thank you for this experience

Hello TANJAAUSBORN, We appreciate your nice feedback. We continuously work on making our website better, improving quality of our offers, introducing more games and making your gaming experience better. We do appreciate you as our player. Feel free to contact us, should you have any questions. We are available in live chat and via emails 24/7.

user avatar

Great games, good wins, but most of all: really love the clean, clear and fantastic KYC procedure! Really speedy and nice that you don’t have to be bothered with that anymore when you want to cash out!

For now there is not a single thing that I can state that I find negative about this casino. However I have just asked for my first withdrawal via Trustly and curious about the process time.... once processed I’ll let you guys know to see how long it took!

Dear Pepijn1989, Thank you for your nice feedback! We are happy to hear that you like our site. Our payment department trying hard to process your withdrawal as soon as possible!

user avatar

Great casino, lots of winnings and their chat support is so friendly. I deposited 100€ and out 9000€, fast KYC procedure. I like the welcome bonus and everything was as promised. I think it's the best casino 10/10.

Hello KONSTADINOSM, Thank you for such nice feedback. We appreciate you playing in our casino. We are always ready to help and assist you with any questions you might have. Congratulations on your winnings, we are glad you had a nice gaming experience. Regards, Emojino Customer Care

user avatar

Only thing I can rate positive is their website design. Looks really nice, someone really did a great job there in shaping and implementing. Nice work.

As someone also stated here, the lightning fast deposit is only related to depositing money. The withdrawals here do take a really long time (at least what I have experienced).
Also in other points (customer service for example) they really try hard in presenting how good it all is, but actually they fail in almost every point.

Dear CasinoHustler! Thank you for your review! Our team is doing our best to proceed with withdrawals as soon as it's possible, but sometimes it needs a bit more time than expected. However, due to our T&C, the withdrawal maximum processing time is up to 48hrs. Our Customer Support service is working 24/7 to provide the best service for you! We will do all possible to work on our weak sides, so you may get lightspeed withdrawals and top-rated customer support because Emojino's friends deserve only the best experience!

user avatar

A good selection on games, a fast KYC procedure. Site is easy to navigate. Could have some more games. Mga licence is also good since i had only positive experiences on Mga casinos in the past.

So where do I start.
We can start whit the way they promote the casino. ”LIGHTFAST” payment! Wow what they mean by this is just deposits ”money to casino” but cashouts is 48hours pending time. Wouldn't call that ”lightfast”. Support told me bank dosn't work on weekend. Okay but trustly does.
Then we have the support: arogant, rude and not friendly at all, probably the worst I have spoken to. I don't support them with my heard earned money after their attitude.

Hello Gezim, Thank you for your feedback. Sometimes withdrawals are instant if players were checked before, and sometimes we need additional time to check a transaction. When checking withdrawals - we have certain procedures to be sure that there are no illegal operations on money laundering, to make sure that local regulations are not violated, and to evaluate risky customers. By doing that, we check, that no one used someone`s identity or someone`s personal details and played here. It is for your own good. We operate according to our license. However, we keep improving the process to make it faster and more secure. As I see, you requested your withdrawal with Trustly. We had to check the transaction but we would have sent the money if you had waited a little bit longer - we would have sent the amount you requested. The withdrawal was cancelled and the money was played down. Additionally, after the money has been sent, It may take some time for the money to reach your account, as Trustly works the same way on different projects and casinos. Can be up to to a few days to deliver the winnings. Regarding the support - we are sorry that you felt, that the information provided to you was not 100% accurate or someone seemed to be rude. We apologize for that. There was one chat when our agent didn`t manage to reply to you for 3 minutes and the chat was closed on your side. We will work on improving the speed of reply, but most probably, we were loaded with chats and our agent didn`t manage to reply faster. We have a lot of players and sometimes it may take longer than expected to get a reply in chat. But this happens on very rare occasions. We will speak to our agents to be sure that doesn`t happen again. We have no interest in keeping someone`s winnings and create procedures that will make our players uncomfortable. We continue working on making the gaming experience better for our players. We welcome you back to give our casino another chance.

user avatar

Explore nossas análises de especialistas

Confira nossa seleção dos melhores cassinos online e conheça mais cada um deles.