22bet Casino

22bet Casino - Efectuei um saque no dia 20 de Julho e nao foi pago ate agora

€50

Fiz um pedido de saque de 300€ no dia 20-07-2024 e o que normalmente demorava minutos a entrar na minha conta bancária, desta vez, 10 dias depois ainda não recebi o pagamneto na minha conta bancária. Entrei em contacto com o chat do casino varias vezes e me disseram sempre que teria que aguardar até 7 dias, para que o dinheiro entrasse na minha conta.

Passado os 7 dias, entrei novamente em contacto no chat e me disseram, que teria que enviar um e-mail para o suporte técnico com o extrato bancário desde o dia do pedido do saque, para comprovar que não recebi nada.

Já enviei tudo certinho para eles e me responderam que a minha situação está a ser tratada.

Posteriormente me pediram os meus dados para fazer nova verificação de identidade, já enviei tudo o que me pediram e continuo sem resposta e sem o dinheiro na minha conta.

Não entendo porque enrolam tanto as conversas de dia para dia, com desculpas diferentes...

Esta situação nunca me aconteceu e já jogo neste casino há muito tempo.

Estou realmente furstrado e insatisfeito com tanta demora para um saque de 300€

22bet Casino - Took my money and never added it to my gaming account

€400

My name is < removed >

My 22bet id is : < sent to the casino >

I have deposited rs 500 through UPI on 26 December 2025 and they still don't added money in my account and. My payment query is still active. I don't know what to do. This guy are always telling me that they will add my money soon now I don't believe them because it's almost 1 month and no update from them and their Customer service is so bad. I hope askgamblers will help me. And I need a compensation from them for wasting my 1 month

21h left

₹500

22bet Casino - Don't want to pay my withdrawal at verificated account

Hello, my name is Tsvetelina, account number 1455589055. I had registered at 22bet at 13.11.2025. At the same day, i won 24 000 BGN. I had requested withdrawal, they want from me selfie with id and conversation, just selfie and ID card. I provided them everything in 1 hr. The next day, they wanted from me document for a LACK OF GAMBLING ADDICTION. For first time i see that requirement. I provided them with that document from medical specialist. Waited 4 days to check it the document was half page , and after that they told me my account is verificated. At 17.11.2025 11:38, i made 6 requests for withdrawals of 6x 3 900 BGN via Sepa Transfer , and they were in status Approved . After that , till now, the money are not transfered and completed and the status wasnt changed. I contact with the support every day till now and please them to check what happens, because usually the sepa transfers goes in 24 hrs. They told me that everything is OK, just need to wait maximum 5 days. At friday 21.11.2025 i asked them what happens, they told me that the term is 7 days, not 5 days ... Nevermind. I please them to open some case, because it is not normal to wait so much, and after that they told me that they opened a case for their financial department and to contact them 12 hrs later. I contacted them at every 12 hrs, but they told me that there is no any answer, till now, still dont have an answer. Today i start to emailing, chatting and seraching contact to all of their departments, they just do nothing, only tell me to wait wait wait. These money are a lot of money for me, i dont know what to do, for first time i see such a manners. They are rude, they dont answer me or if they answer me they do it with ready answers, that dont correspond with my question. I am worried, i am stressed about this case, dont know what to do - feeling robbed, scammed, feeling like a begger because i just want to withdrawal my money.

22bet Casino - Delaying to pay out 652000 INR

лв.24000

Dear Askgambler team,

I recently started playing in 22 bet and amassed around 650000 inr by playing multi bets. Today i tried to withdraw money and it asked to send identity documents to security team.

So I have immediately sent Aadhar card and pan card as my identity documents.

99% of my deposit is done via icash and I rarely use crypto.

They asked me send the crypto deposit transactions along with the profile screenshot .

I have sent them details of my little binance transactions along with profile screenshot.

They keep on asking the same document again and again and I have sent them more than 6 times.

This is really frustrating and I have never heard if any casino is asking such documents.

Despite providing ALL requested KYC documents, my account verification is unnecessarily stalled with new, unreasonable requests to delay the process further.

I am attaching all the documents here for your reference.

Kindly assist me on this matter.

Regards,

Sujata

22bet Casino - Deposit 4995 INR not credited despite of continuous follow-up

₹65000

Dear AskGamblers,

I have deposited INR 4995/-through UPI to the payment details provided by the casino on 16/10/2025, but it hasn't yet been credited to the game account. Despite contacting casino customer service many times through their chat, call, and email issue has not been resolved. Getting the same copy-paste messages.

Bots are replying by using a Human name in chat. I have attached the conversations of chat.

Don't want to raise this issue in public, but I am helpless because the issue was not properly addressed by the customer service specialist of the casino.

Below are the details of the payment

UTR No.: 003588606965

Transaction Date: 16/10/2025 07:23 AM

Transaction Amount: 4995

UPI Method: UPI by Paykasam

Receiver Name: Lotus Events and Productions

The above details were provided at the time of deposit.

I have attached all the required documents.

Like my up-to-date bank statement (password to open us PRAM2502), UPI transaction slip, and payment history

@askgamblers, kindly verify and intervene, and resolve this issue.

Thanks n regards

22bet Casino - Unpaid withdrawal of 15300 USDT or 13550EUR because 22Bet asking for new deposit

₹4995

Hello,

I am filing a complaint against 22Bet regarding an unpaid withdrawal of 15300 USDT or 13550EUR.

• Account email/ID: [email protected] / 1225988603

• Deposits made via BinancePay:

1. €100.07 - 117.57 USDT

2. €349.98 - 411.08 USDT

3. €349.98 - 411.08 USDT

4. €939.95 - 1104.04 USDT

5. €1,680.40 - 1973.18 USDT

6. €1,680.21 - 1973.18 USDT

7. €4,200.52 - 4932.94 USDT

All deposits were made directly via BinancePay, therefore there is no blockchain TXID. Instead, I provide the official BinancePay Order IDs and Merchant References, together with screenshots from my Binance account.

After building a balance, I requested a withdrawal of 13550EUR or 15300 USDT via TRON (TRC20). The withdrawal attempts were repeatedly rejected, and when I contacted support, he was told that I must first make a new deposit and place bets before they would release my funds.

This is an unfair and unacceptable condition. A withdrawal must not be tied to making additional deposits. I have already deposited significant amounts and provided all verification documents.

To support my complaint, I am attaching:

1. BinancePay deposit screenshots (Order ID + Merchant Ref).

2. Screenshots of rejected withdrawal attempts.

3. Chat transcripts with 22Bet support where they demand a new deposit before allowing withdrawal.

I kindly request AskGamblers to intervene and ensure that my rightful withdrawal of 13550EUR or 15300USDT is processed.

Thank you for your support.

Best regards,

22bet Casino - Withdrawal of 1000 EGP under review for over a month funds not received

€13550

Hello AskGamblers Team,

I am filing a complaint against 22Bet Casino regarding a withdrawal issue that has been unresolved for over a month.

- Account number: 1342781197

- Registered name: <removed>

- Email linked to the account: <removed>

- Withdrawal amount: 1000 EGP

- Withdrawal request date: 07/08/2025

On August 7, 2025, I submitted a withdrawal request of 1000 EGP. Since then, every time I contact support, I only receive the same reply: "Your request is under review." This has been going on for more than one month without any progress.

I even provided the casino with my official transaction statement, which clearly shows that no funds have been received. Despite this, I still receive the same repeated response with no proof of any actual payment.

This situation is unacceptable. As a customer, I have the right to receive my funds without unnecessary delay.

I kindly request that the casino provide the following:

1. A clear explanation for the delay.

2. Official proof of the transaction (Transaction ID or payment reference).

3. Immediate release of my withdrawal of 1000 EGP.

I am attaching evidence, including my transaction statement and screenshots of the casino’s responses.

Thank you for your assistance in resolving this case.

22bet Casino - Deposit pending for 5 days

ج.م.‏1000

Hi,

I made deposits of 20,000 and 10,000 on 22bet.

It’s been more than 5 days, but the deposits haven’t been credited to my account.

I have tried contacting live support, but all they say is, “Your payment has been forwarded to our team for another review,” and it has been the same response for the last 5 days.

Please help me get the money back into my bank account instead of my casino account

22bet Casino - UPI Deposit of 2100 INR Not Reflected in 22bet Account

₹30000

Hello AskGamblers team,

On 31st July 2025, I deposited ₹2100 into my 22bet account using their official UPI payment gateway — the same method I have successfully used before. The amount was instantly debited from my bank account, but never reflected in my 22bet wallet.

Here’s the exact sequence of events:
• I contacted support and was initially told the matter was being investigated.
• Later, they claimed the screenshot I provided was “not of their deposit.”
• I confirmed it was their deposit and supplied my full bank statement as proof.
• After several back-and-forth messages, they are now asking me to “check with my bank” — even though this payment was made via their payment gateway.

It is their responsibility to check with their own payment vendor, not mine. I used their deposit method, followed every step correctly, and provided every possible proof — including confirmation from my bank that the money was debited.

What’s concerning is that I can see several other players have raised similar issues with 22bet’s payment system. Yet, the casino either pretends to be unaware of the problem or has no clear understanding of how UPI transactions work.

It is high time 22bet upgrades its deposit systems and ensures players are not left chasing their own money. Thankfully, this is not a huge amount, but the principle matters — if this can happen with ₹2100, it can happen with much larger deposits.

I request:
1. Immediate investigation by 22bet with their payment vendor.
2. Credit of ₹2100 to my account or a full refund.
3. Written explanation of why the payment was not credited despite clear proof.

I trust AskGamblers will help ensure 22bet takes accountability and resolves this without further delay.

₹2100

Estatísticas de Reclamações

Resolvido 48

Valor médio $ 1,997

Duração média da reclamação 10 dias

Resposta média 2 dias

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