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20bet Casino

Nossa classificação CasinoRank
6.8/10
CasinoRank
Classificação dos jogadores 209 Avaliações
Tempo de resposta às reclamações 75 Reclamações
1 dia média 75 Reclamações
O que gostamos
  • Diversos softwares de jogos de cassino
  • Métodos de pagamento variados
  • Disponível para celular
  • Termos & Condições de uso em português
  • Suporte via chat online em português
O que não gostamos
  • Restrito em diversos países
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de 20bet Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://20bet.com/br/casino
Estabelecido em
2020
Licenças
Curacao
Programa de Afiliados
Idiomas
Alemão, Espanhol, Finlandês, Francês, Inglês, Italiano, Norueguês, Polonês, Português, Tcheco
Tipo de Cassino
Jogo Instantâneo, Celular
Programa VIP / Fidelidade
VIP Program
Redes Sociais
Telegram, Instagram, X

20bet Casino é um dos cassinos online em que os membros podem acessar diversos jogos populares, incluindo caça-níqueis e opções ao vivo. O cassino apresenta títulos das mais confiáveis fornecedoras de software da indústria de iGaming, como Microgaming, NetEnt, Play’n GO, Red Tiger Gaming e Yggdrasil. Além disso, o site está disponível em vários idiomas, como o português, e pode ser acessado tanto pelo computador quanto pelo celular. O 20bet Casino é licenciado e regulamentado pelo governo de Curaçao.

Países e territórios restritos

Por conta de restrições, jogadores de alguns países não podem fazer cadastro no site do cassino. A lista completa de países e territórios restritos pode ser consultada em “mais detalhes do cassino”. 

Jogos online

O site do 20bet Casino apresenta inúmeros caça-níqueis online para atender os mais variados gostos. Para encontrar os jogos, basta clicar em algum dos filtros disponíveis, como slots e jackpots, utilizar a ferramenta de busca ou selecionar a fornecedora de software, como Microgaming, NetEnt, Play’n GO e Yggdrasil. Caça-níquel Wolf Gold, caça-níquel Great Rhino Megaways, caça-níquel Book of Dead, caça-níquel Bicicleta e caça-níquel Brazil Bomba são alguns dos títulos presentes no site.

Além disso, o cassino tem uma vasta seleção de jogos de mesa, como Blackjack, Bacará e Roleta e suas respectivas variações. Os jogadores ainda podem encontrar outras opções de jogos, como vídeo poker, raspadinha, keno e vídeo bingo

Cassino ao vivo

Na seção de jogos de cassino ao vivo é possível encontrar salas de Roleta, Blackjack, Bacará e Poker com crupiês reais. O jogador terá acesso aos títulos mais populares desenvolvidos por grandes fornecedoras da indústria, como Ezugi, Evolution Gaming e Vivo Gaming. As salas funcionam ao longo de todo dia e apresentam diferentes limites de apostas. 

Cassino para celular

O 20bet Casino também pode ser acessado via celular, uma vez que está disponível para vários dispositivos móveis, como smartphones e tablets. Para tanto, basta utilizar um navegador móvel compatível e acessar centenas de jogos, assim como na versão web.

Suporte

Quem precisar de assistência poderá contar com a equipe de atendimento ao cliente do cassino. A forma mais rápida de entrar em contato com ela é por meio do suporte via chat online, que funciona 24 horas, todos os dias. Os jogadores também podem preencher um formulário de contato ou enviar um e-mail diretamente para a equipe. 

Segurança e imparcialidade

O cassino considera com seriedade a questão da segurança e, por isso, utiliza criptografia SSL versão 3 de 128 bits e firewall. Assim, as informações confidenciais e de transação financeira dos jogadores estarão sempre protegidas antes de serem enviadas pelos servidores.

Além disso, o cassino faz uso de gerador de número aleatórios para garantir que todos os resultados sejam justos e imparciais.

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Reclamações

Leia as reclamações que outros jogadores deixaram sobre 20bet Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Withdrawal and Verification Issue Arabic government Documents Not Supported

I am submitting this complaint regarding 20Bet, which is listed on your website with high rating and clearly states that it accepts players from Egypt.


After registering and attempting to withdraw it got reject after 24 hours of being pending because I need to verify my account , I was informed by 20Bet that identity documents must be in Latin or Cyrillic characters, as they do not support Arabic documents.

This creates a serious issue for Egyptian players.

All official government-issued documents in Egypt are issued in Arabic, including:

* National rID

* Driver’s license

* Utility bills

* Bank statements

* Mobile service payment confirmations

Since 20Bet accepts players from Egypt, rejecting Arabic documents makes it practically impossible for Egyptian players to complete verification and withdraw their funds.


My passport is expired. Renewing it requires time and significant cost, and it is not a mandatory document in Egypt. Requiring a passport when a valid national ID is available is unreasonable, especially when the casino officially accepts Egyptian players.


I have asked 20Bet the following questions, but I have not received a clear solution:

How can an Egyptian player complete verification if Arabic documents are not accepted?

Do they accept certified translations of Arabic documents?

If Arabic documents and certified translations are rejected, does this mean Egyptian players cannot withdraw their funds?


I registered on 20Bet primarily because of the rating on Askgamblers which gave me confidence in the platform. However, this verification restriction directly contradicts what you stated on 20Bet ( Accepts players from Egypt but the Egyptian governmental documents required in the verification process are not supported and gets rejected.


I respectfully request your kind

clarification whether this practice is acceptable for a casino that state “Accepts players from Egypt”!!!!

Intervene with 20Bet to provide a practical and fair solution or you must lower the casino rating and highlight about players from Arabic countries the site thankfully only accepts there deposits and never process withdrawal for them as they will never be able to verify there accounts !!!


At the moment, I am unable to complete verification and withdraw my funds due to this restriction.

I am requesting your assistance to resolve this matter fairly and ensure that Egyptian players are not placed in a position where you can deposit but cannot verify and withdraw .

Note: Specially when you try to withdraw after performing the second deposit and request to withdrawa 4 times the deposited amount that’s why I think I have unrealistic to technically applicable by any means which looks like a way of scaming by not paying winners “unfortunately !!!!“

cart-pointer
82h left
ج.م.‏30000
Withdrawal delay despite completed verification and respected limits
Hello AskGamblers team,

I am submitting a complaint regarding delayed withdrawals from an online casino, despite full account verification and compliance with all stated withdrawal limits.

Casino details
• Casino name: 20Bet
• Website used: bet20play.com (official 20Bet domain used for my account)
• Country of residence: Switzerland
• Withdrawal method: Bank transfer (IBAN – UBS Switzerland)

Chronology
• 21 December: I requested several withdrawals (22’130 CHF) each within the allowed limits.
• My account is fully verified (ID, selfie, residence permit, proof of deposit, bank details).
• One withdrawal was marked as “Successful” by the casino.
• Other withdrawals remain in “Processing” status, despite:
• daily limit: 4,000 USD
• weekly limit: 10,000 USD
• these limits not being exceeded.

As of today, no funds have been received on my bank account, despite the “Successful” status being shown on the casino side.

Issue
• The casino confirms withdrawals internally, but funds are not credited.
• No clear explanation is provided as to why:
• only one withdrawal is finalized,
• others remain stuck in “processing”,
• and no concrete payment timeline is communicated.

What I am requesting
• Confirmation that the withdrawal marked as “Successful” has actually been sent to the banking system.
• A clear execution schedule for the remaining withdrawals.
• Mediation to ensure withdrawals are completed in accordance with the casino’s own terms and conditions.

I am not requesting special treatment — only the execution of withdrawals already approved and compliant with the stated limits.

Thank you in advance for your assistance. I am available to provide any supporting documents (screenshots, emails, verification proof).

Kind regards !
staus Resolvido
CHF22130

Estatísticas de Reclamações

Resolvido 63
Valor médio $ 6,824
Duração média da reclamação 3 dias
Resposta média 1 dia

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Principais avaliações de nossos jogadores

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