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Item: 20bet Casino
Rating: 7.3
Author: Ligia G.

20bet Casino

Este cassino é restrito em seu país.

Nossa classificação CasinoRank

7.3/10

CasinoRank

Classificação dos jogadores 260 Avaliações

9.1/10

260 Avaliações

Tempo de resposta às reclamações 75 Reclamações

1 dia média 75 Reclamações

O que gostamos

Diversos softwares de jogos de cassino
Métodos de pagamento variados
Disponível para celular
Termos & Condições de uso em português
Suporte via chat online em português

O que não gostamos

Restrito em diversos países

Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.

By Ligia G.

Detalhes de 20bet Casino

Aqui você encontra todos os detalhes sobre esse cassino.

Geral
Pagamentos
Jogos
Jogo Responsável
Atendimento ao Cliente

Website

https://20bet.com/br/casino

Estabelecido em

2020

Licenças

Curacao

Empresa

TechSolutions Group N.V.

Programa de Afiliados

Playamo Partners

Idiomas

Alemão, Espanhol, Finlandês, Francês, Inglês, Italiano, Norueguês, Polonês, Português, Tcheco

Tipo de Cassino

Jogo Instantâneo, Celular

Programa VIP / Fidelidade

VIP Program

Redes Sociais

Telegram, Instagram, X

Métodos de Depósito

Boleto, AstroPay Card, Neteller, MasterCard, Pay4Fun, Paysafe Card, Skrill, Visa, MiFinity, Pix

Valor Mínimo de Depósito

€10

Taxas de Depósito

Não

Métodos de Saque

Skrill, Visa, Pay4Fun, MasterCard, Neteller, AstroPay Card, EcoPayz, MiFinity, Directa24

Valor Mínimo de Saque

€10

Taxas de Saque

Não

Limite de Saque

€4.000 por dia, €10.000 por semana e €40.000 por mês

Ganho Máximo

€250,000 per day

Moedas

Euro, Real brasileiro, Dólar americano, Dólar neozelandês, Dolar canadense, Peso argentino, Peso chileno, Peso mexicano, Rublo russo, Zloty polones, Lev bulgaro, Franco suico, Coroa tcheca, Iene japonês, Dinar iraquiano, Coroa norueguesa, Rupia paquistanesa, Dong vietnamita, Hryvnia ucraniano, Baht tailandes, Ringgit malaio

Velocidade de Verificação

0-72 horas

Tempo Pendente

1 a 24 horas

Tempos de Saque

Carteiras Eletrônicas 0 a 1 hora
Criptomoedas 0 a 24 horas
Transferências Bancárias 3 a 7 dias
Pagamentos com Cartão 3 a 5 dias
Saques aos Fins de Semana Sim
Ganhos de Jackpot Progressivo Paid In Lump Sum

Provedores de Jogos

Ainsworth Gaming Technology, Amatic Industries, BGAMING, Belatra, Blueprint Gaming, Booming Games, Booongo Gaming, Caleta Gaming, Casino Technology, Amusnet, Elk Studios, Endorphina, EvoPlay, Eyecon, Fantasma Games, Felix Gaming, Fugaso, GameArt, Gamevy, Gamomat, Golden Hero Games, Habanero, Igrosoft, Kalamba Games, Kiron Interactive, Leander Games, Mancala Gaming, Merkur Gaming, Games Global, NetEnt, Nolimit City, OneTouch Games, Oryx Gaming, Platipus Gaming, Play'n GO, Playson, Playtech, Pragmatic Play, Push Gaming, Quickspin, Rabcat, Realistic Games, Red Tiger Gaming, Relax Gaming, Spinomenal, Swintt, Skillzzgaming, Thunderkick, Tom Horn Gaming, Wazdan, Yggdrasil Gaming, iSoftBet, Popiplay

RTP

Nao definido

RNG Testado

Não

Jackpots Progressivos

Sim

Recurso de Histórico de Jogo

Não

Ferramenta de Limite de Depósito

Sim

Ferramenta de Limite de Aposta

Sim

Ferramenta de Limite de Perda

Sim

Ferramenta de Limite de Tempo/Sessão

Sim

Ferramenta de Autoexclusão

Sim

Ferramenta de Pausa/Tempo de Descanso

Não

Ferramenta de Reality Check

Não

Teste de Autoavaliação

Não

Bloqueio de Saque

Não

Participação em Registro de Autoexclusão

Não

Chat ao Vivo

24/7

Suporte por E-mail

Seção de Perguntas Frequentes

Sim

Idiomas de Suporte

Inglês

20bet Casino é um dos cassinos online em que os membros podem acessar diversos jogos populares, incluindo caça-níqueis e opções ao vivo. O cassino apresenta títulos das mais confiáveis fornecedoras de software da indústria de iGaming, como Microgaming, NetEnt, Play’n GO, Red Tiger Gaming e Yggdrasil. Além disso, o site está disponível em vários idiomas, como o português, e pode ser acessado tanto pelo computador quanto pelo celular. O 20bet Casino é licenciado e regulamentado pelo governo de Curaçao.

Países e territórios restritos

Por conta de restrições, jogadores de alguns países não podem fazer cadastro no site do cassino. A lista completa de países e territórios restritos pode ser consultada em “mais detalhes do cassino”.

Jogos online

O site do 20bet Casino apresenta inúmeros caça-níqueis online para atender os mais variados gostos. Para encontrar os jogos, basta clicar em algum dos filtros disponíveis, como slots e jackpots, utilizar a ferramenta de busca ou selecionar a fornecedora de software, como Microgaming, NetEnt, Play’n GO e Yggdrasil. Caça-níquel Wolf Gold, caça-níquel Great Rhino Megaways, caça-níquel Book of Dead, caça-níquel Bicicleta e caça-níquel Brazil Bomba são alguns dos títulos presentes no site.

Além disso, o cassino tem uma vasta seleção de jogos de mesa, como Blackjack, Bacará e Roleta e suas respectivas variações. Os jogadores ainda podem encontrar outras opções de jogos, como vídeo poker, raspadinha, keno e vídeo bingo.

Cassino ao vivo

Na seção de jogos de cassino ao vivo é possível encontrar salas de Roleta, Blackjack, Bacará e Poker com crupiês reais. O jogador terá acesso aos títulos mais populares desenvolvidos por grandes fornecedoras da indústria, como Ezugi, Evolution Gaming e Vivo Gaming. As salas funcionam ao longo de todo dia e apresentam diferentes limites de apostas.

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O 20bet Casino também pode ser acessado via celular, uma vez que está disponível para vários dispositivos móveis, como smartphones e tablets. Para tanto, basta utilizar um navegador móvel compatível e acessar centenas de jogos, assim como na versão web.

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Quem precisar de assistência poderá contar com a equipe de atendimento ao cliente do cassino. A forma mais rápida de entrar em contato com ela é por meio do suporte via chat online, que funciona 24 horas, todos os dias. Os jogadores também podem preencher um formulário de contato ou enviar um e-mail diretamente para a equipe.

Segurança e imparcialidade

O cassino considera com seriedade a questão da segurança e, por isso, utiliza criptografia SSL versão 3 de 128 bits e firewall. Assim, as informações confidenciais e de transação financeira dos jogadores estarão sempre protegidas antes de serem enviadas pelos servidores.

Além disso, o cassino faz uso de gerador de número aleatórios para garantir que todos os resultados sejam justos e imparciais.

Reclamações

Leia as reclamações que outros jogadores deixaram sobre 20bet Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações

Enviar reclamação

Withdrawal and Verification Issue Arabic government Documents Not Supported

I am submitting this complaint regarding 20Bet, which is listed on your website with high rating and clearly states that it accepts players from Egypt.

After registering and attempting to withdraw it got reject after 24 hours of being pending because I need to verify my account , I was informed by 20Bet that identity documents must be in Latin or Cyrillic characters, as they do not support Arabic documents.

This creates a serious issue for Egyptian players.

All official government-issued documents in Egypt are issued in Arabic, including:

* National rID

* Driver’s license

* Utility bills

* Bank statements

* Mobile service payment confirmations

Since 20Bet accepts players from Egypt, rejecting Arabic documents makes it practically impossible for Egyptian players to complete verification and withdraw their funds.

My passport is expired. Renewing it requires time and significant cost, and it is not a mandatory document in Egypt. Requiring a passport when a valid national ID is available is unreasonable, especially when the casino officially accepts Egyptian players.

I have asked 20Bet the following questions, but I have not received a clear solution:

How can an Egyptian player complete verification if Arabic documents are not accepted?

Do they accept certified translations of Arabic documents?

If Arabic documents and certified translations are rejected, does this mean Egyptian players cannot withdraw their funds?

I registered on 20Bet primarily because of the rating on Askgamblers which gave me confidence in the platform. However, this verification restriction directly contradicts what you stated on 20Bet ( Accepts players from Egypt but the Egyptian governmental documents required in the verification process are not supported and gets rejected.

I respectfully request your kind

clarification whether this practice is acceptable for a casino that state “Accepts players from Egypt”!!!!

Intervene with 20Bet to provide a practical and fair solution or you must lower the casino rating and highlight about players from Arabic countries the site thankfully only accepts there deposits and never process withdrawal for them as they will never be able to verify there accounts !!!

At the moment, I am unable to complete verification and withdraw my funds due to this restriction.

I am requesting your assistance to resolve this matter fairly and ensure that Egyptian players are not placed in a position where you can deposit but cannot verify and withdraw .

Note: Specially when you try to withdraw after performing the second deposit and request to withdrawa 4 times the deposited amount that’s why I think I have unrealistic to technically applicable by any means which looks like a way of scaming by not paying winners “unfortunately !!!!“

Rejeitado

ج.م.‏30000

Withdrawal delay despite completed verification and respected limits

Hello AskGamblers team,

I am submitting a complaint regarding delayed withdrawals from an online casino, despite full account verification and compliance with all stated withdrawal limits.

Casino details
• Casino name: 20Bet
• Website used: bet20play.com (official 20Bet domain used for my account)
• Country of residence: Switzerland
• Withdrawal method: Bank transfer (IBAN – UBS Switzerland)

Chronology
• 21 December: I requested several withdrawals (22’130 CHF) each within the allowed limits.
• My account is fully verified (ID, selfie, residence permit, proof of deposit, bank details).
• One withdrawal was marked as “Successful” by the casino.
• Other withdrawals remain in “Processing” status, despite:
• daily limit: 4,000 USD
• weekly limit: 10,000 USD
• these limits not being exceeded.

As of today, no funds have been received on my bank account, despite the “Successful” status being shown on the casino side.

Issue
• The casino confirms withdrawals internally, but funds are not credited.
• No clear explanation is provided as to why:
• only one withdrawal is finalized,
• others remain stuck in “processing”,
• and no concrete payment timeline is communicated.

What I am requesting
• Confirmation that the withdrawal marked as “Successful” has actually been sent to the banking system.
• A clear execution schedule for the remaining withdrawals.
• Mediation to ensure withdrawals are completed in accordance with the casino’s own terms and conditions.

I am not requesting special treatment — only the execution of withdrawals already approved and compliant with the stated limits.

Thank you in advance for your assistance. I am available to provide any supporting documents (screenshots, emails, verification proof).

Kind regards !

Resolvido

CHF22130

I was blocked from the platform, my entire winnings were frozen

I registered on 20bet.com, where I deposited twice, totaling approximately €200. After winning €2,000, I attempted to withdraw my winnings.

During registration, due to a technical error, I was unable to enter all my personal details correctly. As soon as I noticed this (before requesting a withdrawal), I contacted their customer support via chat to update my information. They told me there was no problem and instructed me to upload my documents, which I did. Later, my documents were rejected.

After the rejection, I sent my details again via formal email, including my bank statement, ID card, and a detailed explanation of the situation. Even when initiating the withdrawal, I indicated that I was willing to verify my identity in any required form.

Suddenly, I was blocked from the platform, my entire winnings were frozen, and only one of my two deposits was refunded, which I have not received yet.

They claimed that I failed to verify myself within two weeks, although I never received any notification about such a deadline. Despite this, I was able to deposit, place bets on sports events, and play casino games.

It is unacceptable, outrageous, and extremely frustrating that I am receiving nothing from my winnings, and they only intend to refund part of my deposits as compensation.

I need my money!

Resolvido

€200

Withdrawal declined many times

hi i have been trying to withdraw from 20 bet as i have winnings worth 700NZD in there and its now my 12th time trying to withdraw from them and its been a different reason most times. the first time i got declined it was a verification issue so i uploaded all the documents required and still no luck. now theyre saying my bank keeps bouncing their transaction but i contacted my bank and there has been nothing come through on their end

Rejeitado

$700

Missing Deposit INR 20000

I am writing to file a formal complaint regarding a missing deposit of 200,000 INR made on Transaction Successful
09:17 pm on 05 Jul 2025

Paid to
Shifana C M — ₹20,000
8139092061@ikwik

Banking Name: Shifana C M ✅
Sent to: MobiKwik
XXXXXX2061@ikwik

Transfer Details
Transaction ID: T2507052117080409372692
Debited from: XXXXXXXXXX53 — ₹20,000
UTR: 535662879325

Powered by UPI | ICICI Bank
I have already been in contact with support team via email, and I was informed that this deposit does not belong to you. However, when I attempt to use the same UTR on your website's deposit method, it clearly states that the UTR has already been used. This directly contradicts the information I was given and indicates that the transaction is, in fact, associated with your platform.

I have attached a screenshot of the successful payment from my bank account, which confirms the amount was debited and no reversal has occurred. I am also prepared to share my bank statement as proof in need and i am submitting video evidence too that utr has already been with website before but denying

I urge you to investigate this matter thoroughly and provide a clear explanation for why the UTR is showing as "already used" on your system, even though the deposit has not been credited to my account. I expect a prompt resolution to this issue and a full credit of the 200,000 INR to my account.

Rejeitado

₹20000

I am verified but still withdrawals are getting declined

Hello

So I used 20bet when I tried to withdraw from my account, it gets declined everytime. I have spoken with live support they keep on saying your documents are complete, try withdrawing again and again. I literally have uploaded everything. I have been talking with them for the past 10 hours and they keep on repeating the same things. They did not send me the money, which is 44000 pkr Please help me. I have never gone through these things and complications like what they did to me here. I have been using many sites but this has never happened feels like they are doing it on purpose I'm not sure, tho but I literally tried everything and this is my last resort. I initially deposited 10K and got bonus which I turned in 44K in total and now they are not withdrawing from my account. I have all the screenshots as proof if anyone wants to see. I initially played blackjack and then played slots with my bonus.

Resolvido

₨44000

Unable to withdraw my winnings and decline every time

Dear Askgambler Team,
My previous complaint for the same issue was rejected and I was asked to place new withdrawal again if still issue occurs I was asked to submit new complaint again by Askgambler support team.

Since last one week I am still struggling to withdraw my winnings from 20bet casino. My withdrawal is still not credited to bank account and I am unable to contact support team as the bot is closing my chat by saying no agent available now since last 3 days. I request you to kindly intervene in this.

Resolvido

₹103548

Closed my account without any explanation

Hello,

I am reaching out to seek assistance regarding the sudden closure of my account with 20bet Casino. I opened my account just 5 days ago and placed some bets during that time. However, I received a message from the casino's support team stating that my account has been closed by the decision of their management, but they did not provide any specific reason for this action.

I believe there may be some active bets pending on my account, and I am concerned about the implications of the closure. I have reviewed their Terms and Conditions but still do not understand what led to this decision.

I would appreciate any guidance or support in resolving this issue, as I believe the closure may be unjustified.

Thank you for your help!

Best regards,

Rejeitado

€50

My account getting closed without explanation

Hello,

I have a problem with 20bet casino.
Namely, I registered as a new user and accepted a 100 euro bonus for a 100 euro deposit.
When I did that, I first had to spend my deposit so I could play with the bonus (it didn't appear anywhere in my account)
I lost my 100 euros on various bets and now it was time to play with the bonus money.
Whatever bet I placed, football, basketball or tennis, I couldn't place a bet larger than a few cents.
I sent various inquiries but they kept saying that they had the right to limit bets so I could try another bet. Unfortunately, it wasn't possible to bet with that bonus.
So my advice is that you don't take any bonus from 20bet.
And now I don't know for what reason, one morning I just got an email saying that my account was closed?!?!?!
I ask them for an explanation, and until now I did not receive any response from them...
help me ASKGAMBLERS...
thank you

Rejeitado

Closed my account and took all of my money without any explanation

Dear

I was betting at 20bet casino last 2 months, and there was really no problems.
First there was something about verfication, they asked like too many things to verificate myself - but I sent them all and this was ok.
Even I was succesfully whitdraw about 170 euro on january the 14th.

After that I made several deposits - total around 484 euros (one was 170 euros and the other was 314 euros) - you can check all of it in my screenshots.

In this few days I won about 1600-1700 euros. My tickets were normally classified as won.

I normally put bets after that and suddenly one morning (16.1.2025) I received email that my account was closed and all winning were substracted by the decision of the casino.

They took my winnings and my deposit.

How can this be legal???

They did not give me any explanation, just telling me that decission is final and it is not negotiable.

So please ASKGAMBLERS help me

Rejeitado

€1700

Estatísticas de Reclamações

Resolvido 63

Valor médio $ 6,824

Duração média da reclamação 3 dias

Resposta média 1 dia

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Avaliação do jogador

9.1/10 ● 260 revisões

Principais avaliações de nossos jogadores

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