I have enquired over 10 times about my withdrawal request of $750. It has been 9 business days since I placed the request, and they are well over their stated deadline to pay it. And they still keep brushing me off with excuses.
I have attached screen shots of all the supporting evidence showing their withdrawal policies, the date and time the withdrawal was requested, and the conversations of them dismissing me with scripted messages of excuses.
Informação da reclamação
Now they’ve just asked me to verify my identity, so I did that.
Dispute resolved, they paid me my $750. Now I just need them to pay me my final withdrawal of $253.05 that I just requested, so stay tuned…
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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