Account not closed as request allowed to deposit

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Dear @reu,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear AskGamblers Team,

We trust this message finds you well.

We are pleased to inform you that the refund process has been successfully completed. The funds have been initiated, and we anticipate them reflected in the player's bank account shortly.

We appreciate your diligence and commitment to maintaining a fair and transparent gaming community. If you require any further details or have additional inquiries, please feel free to reach out to us directly.

Thank you for your understanding and cooperation.

Best regards,
SlotozenCasino Team

Dear Slotozen Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.